Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Really impressed by the sales team, The way they help me out was amazing. sourcing authentic products is so difficult and they got the authentic products, they first showed the authenticity and they d... Voir plus

Noté 1 sur 5 étoiles

I placed an order with Heaven Prime in November 2024 (Order #21082) and paid $759. After receiving my payment, they completely stopped responding — no emails, no chat replies. I reached out mult... Voir plus

Noté 5 sur 5 étoiles

Okay, Let me explain you about this website. If you do business in online and want a trusted supplier in USA, then This website i will suggest you to start with . these guys always try to help you in... Voir plus

Noté 5 sur 5 étoiles

I'm new to e-commerce and have been searching for products to buy. After some struggle, I came across the Heaven Prime website, which offered me premium products. While the shipping was 2 days late, I... Voir plus

4,0

Bien

TrustScore 4 sur 5

39 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

they are scammers

they are scammers

1 juillet 2024
Avis spontané
Logo de HEAVENPRIME

Réponse de HEAVENPRIME

We checked our records and found that you have never had any experience with us, so your review is completely based on false information. You cannot make false accusations against HeavenPrime without any real experience. Thank you.

Noté 1 sur 5 étoiles

Give me your warehouse address

Give me your warehouse address. I am live in USA. I can visit your place and check it. Then i will give you order and all user believe on you. Also give your phone number please.

19 mars 2024
Avis spontané
Logo de HEAVENPRIME

Réponse de HEAVENPRIME

Our warehouse address is clearly mentioned on our website. If you wanted to know the warehouse location, you could have contacted customer support for assistance. Our official website is www.heavenprime.com, not Trustpilot for asking such questions with fake and neg reviews

Noté 1 sur 5 étoiles

Never send my order and don't answer my email

I already understood, these people are fraudulent. They never send the orders, steal people's money. All positive feedbacks are written by their own side.
I ordered in November 20. When I wrote them why you don't send, the answer was will be sent soon. They ignore now my emails and chat messages.

20 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

At first I was not sure how to get such…

At first I was not sure how to get such good products at such a low rate then I placed an order of $350 and the product arrived within 15 days which is a little late, shipping should be a little faster. and I would give 5 stars to hazel smith because she is very helpful

20 novembre 2023
Avis spontané
Noté 1 sur 5 étoiles

they are scammers they have send me 20…

they are scammers they have send me 20 units and i purchase 66 units and canceled my sencond order for no reason and never receive refund be carefull sellers

18 novembre 2023
Avis spontané
Logo de HEAVENPRIME

Réponse de HEAVENPRIME

Our order processing team never ships fewer units. We provide complete assistance in solving customer problems. We don't operate based on customer preferences; instead, customers are required to follow our policies. Before placing any order, we inform customers about which brands we are authorized distributors for and which ones we are not. Furthermore, we do not mention in our policy that we provide authorized letters; we only issue invoices and do not provide any other documents."

Noté 1 sur 5 étoiles

This may be a scam

So I made a order on the 16th of October its about to be a month since I made the order, I have send chats so I can get an update and every time they told me I will get my order soon or this week I really don't understand why it's taking forever if I live like an hr from Hammonton so at this point I'm not sure if I get scammed, plus I haven't received any tracking number of my order but it shows that my order its been picked up. Should I wait another week or just cancel and get my money back.

1 novembre 2023
Avis spontané
Logo de HEAVENPRIME

Réponse de HEAVENPRIME

Hello, before giving any review, could you please confirm if you have experienced any scam or issues with us? Kindly check your email for the tracking number; it has already been sent to you. If you need any kind of assistance, you can contact our customer support to clear up any misunderstandings."

Noté 5 sur 5 étoiles

5 Stars

I'm new to e-commerce and have been searching for products to buy. After some struggle, I came across the Heaven Prime website, which offered me premium products. While the shipping was 2 days late, I stayed in touch with the customer service, and they provided me with details. Their customer service deserves a 5-star rating.

2 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Trusted Website for business

Okay, Let me explain you about this website. If you do business in online and want a trusted supplier in USA, then This website i will suggest you to start with . these guys always try to help you in every situation , Good Job HEAVENPRIME WHOLESALE for this much patience with me and thank you again for this better service to me .

2 novembre 2023
Avis spontané
Noté 1 sur 5 étoiles

I purchased products couple of weeks…

I purchased products couple of weeks before still didn’t get it it’s really hard to get someone for help there . The physical adress they provided on site is residential adress I went there couldn’t find anyone. Now I’m keep trying to reach them by mail no one responds.I purchased after checking them on trust pilot looks like they give this rating by themselves. Seems like I got scammed ! No worries I’m gonna take action against them to get my refund I spend a big amount.

1 novembre 2023
Avis spontané
Logo de HEAVENPRIME

Réponse de HEAVENPRIME

Hello Kiran, we don't do such things. Before giving a wrong review, please check your email and see the date and time to confirm whether we have responded to you or not."We also have live chat support available, which you haven't contacted us through.

Noté 2 sur 5 étoiles

Canceled my order for no reason

Canceled my order for no reason after ordering and refunded my money wasted a lot of my time, They told me by mail that they will not take the order if it is less than 350 dollars, but they did not say anything about this when ordering.

23 octobre 2023
Avis spontané
Logo de HEAVENPRIME

Réponse de HEAVENPRIME

You placed the order yourself without checking whether your account had been approved, You also placed the order without reviewing the minimum order requirement on our website or contacting our sales team. Therefore, the order had to be cancelled. Your amount was refunded. You should review the website policies first.

Thank you

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