Heights Finance Corporation Avis 21 558

Every time I call to make a payment in Lake Charles the associate Brittany or at least that what she told me. She is very RUDE!!!! We as customers should not be talked to as she handles me every time. Regardless if a customer is "Delinquent" like she said frequently!!! She spoke to me as if I didn't matter. I just wanted to pay my bill and the late fees and get on to my day. I will pay you out and will never return and surely will not refer anyone else.

Our experience was very pleasant and all of our questions were answered in a professional friendly manner. The ladies were very helpful and will recommend to everyone.

They really helped when I was in a situation

So…. I went online and applied for a loan. First came back with approval for a certain amount. Representative called and verified information and told me that she would give to manager and manager would give me a call in about an hour. In the meantime I was sent an email to sign for consent, which I did. Still waiting onto hear from the manager. So the next day…. It’s been 24 hours and still the manager hasn’t called me do I call them and ask about it. Representative puts me on hold and comes back to let me know that they couldn’t help me. I’m ok with the fact that they couldn’t help me, but I think that is very poor business ethics to leave a person just hanging. No email… No call …. Not a thing on their part! Apparently they don’t need business these days!!!!

Great and friendly staff always willing to help

What made the company great is the Branch Manager Liz and the Assistant Branch Manager Sharonda. I walked into the Heights Finance office in Arlington Tx off of Little Rd on today(8/22/25). The caring super friendly professional young ladies. My paperwork was ready and we went over them to make sure everything was correct. I was very impressed. The office had a very warm calming effect. Music playing softly. I'm joking laughing and they are too. All to say this I was overwhelmed with their kindness and demeanor. I want to also thank Jaquita in her absence for her help in previous transactions. She was very caring and always so willingly to help. Very nice young ladies. These 3 women at Heights Finance office are the BEST.

Always helpful with any needs. Both ladies at location are always great to talk too

Fast, easy, and friendy

Heather was awesome , great service highly recommend if you need a loan

Dealt with Amy today as always a great person to deal with. I have been doing business in that office location for over 20 years and so glad to get that personal touch and feeling when I get Amy. I'm not saying others are not as friendly but with Amy it has always been to the point and ready to help no matter what. Amy will always be Heights to me she goes beyond the 100 %.

Kristin, Kisha, & Amanda! Thank you ladies for your professionalism! Over the YEARS, you’ve made the process so easy and effortless. Thank you for all you do!

Very nice and helpful enjoying the service Mrs Genena was very caring

Hi, I visited the Thompson lane/Nashville location on Sat 8/16/25. I left with a smile on my face. I was offered a loan more than I actually applied for and it was just a few more $’s per month than the amount I was planning so of course I accepted it. I also walked in with a smile. I was greeted with a smile and professionalism. Representatives were quite courteous!

I had a wonderful experience at the Myrtle Beach Branch SC

Heather gave me great customer service with professionalism and was very friendly. Her and Rebecca make a great team!

This place is amazing and very friendly . I definitely recommend.

Bennettsville branch is AMAZING! April goes above and beyond to help everyone

I needed some paper work a Denise was very helpful full

Service was great. Michelle White was super friendly and full of perkiness and personality. Definitely a great location to use