Henry Schein UK Avis 175

Had new refurb recently. Got our equipment through Dan Payne. He kept in contact throughout the process with myself and the builders. Equipment all in now and working great! Very happy with Dan’s service

Been a customer of HSUK for a long time; I’ve always been pleased with the service but even more so since Roxane joined the team. Her communication is exceptional - fast, friendly and genuinely attentive. She goes above and beyond to help, follows up without being chased and makes the entire ordering process feel seamless and stress-free. She knows her products very well and if ever there’s something she’s not aware of, she’ll go the extra mile to find out! As a busy clinician, that level of reliability and consistency makes a huge difference.

Roxane is a credit to HSUK and absolutely elevates the customer experience. Excellent service all round - highly recommend.

Fantastic customer service from our rep Roxane!

Sally is always on hand to help and advise when needed, could not do without her.

Fantastic support as always from Jody Buckler at Henry Schein. Always reachable and responsive and an all round lovely guy.

I can’t say enough about our dental representative Jodie Buckler. He consistently provides excellent service, always friendly , professional and responsive. Orders are processed quickly. It’s a pleasure working with someone who understands the needs of a busy dental practice. Thank for all your help

Richard Dunne, my local Optident/Henry Schein representative is always friendly and helpful. He answers questions and educates regarding new products. When I order goods they are always delivered quickly, usually by the next day.
EXCELLENT CUSTOMER SERVICE over many years, thank you so much Richard, really appreciated.

I have ordered for my practice for around 2 years now and Jody Buckler has been my Henry Schein right hand man. Every question and every query has been dealt with efficiently and quickly.. i’m yet to throw a question at him he can’t help with (and i’ve had a lot of questions!) I am very grateful for his help and impressive knowledge of bur codes!!

Working with Tommy Howell has been a phenomenal experience; he has repeatedly gone above and beyond to ensure that our new dental practice thrives- providing practical solutions while being an absolute pleasure to work with.

From his critical insight to his prompt support at the drop of a hat, it’s evident that he has been a key asset to the success of the clinic. It is particularly this personal touch that makes me look forward to being a lifetime client of Henry Schein.

- Dr Hala Jawad (Principal Dentist @ DentPlus)

Great customer service from Mr Tommy Howell from Henry Schein. Have been a customer since 2020 and cant complain. He is very reliable and has very indepth knowledge about the products.

Great very professional customer service. Tommy is always ready to help and advise.

We have used HS for years now and have never disappointed us
Tommy is our rep and we have a great relationship with him
Long may it continue !!

Always excellent service with Henry Schein. Our rep Tommy Howell is brilliant and always places our orders quickly and is goes above and beyond if we need any help.

Excellent work from Tommy our HS representative. He is a true professional; helpful, reliable and resourceful.
He even connected us with one of his contacts for the equipment we needed.

Very happy with Joey, our Smilers representative.
He is a great professional, friendly and resourceful! Whatever the issue is, Joey will make sure to resolve it!!

I do the ordering for my dental practice and always phone the lovely Tommy. He always finds what we need and takes the time to have a chat (generally about dogs in my case) 🐶. I feel he goes above and beyond to make sure our practice has everything we need.

Wonderful customer service and always very responsive and prompt with orders and alternative suggestions.

Our representative is Tom, who’s always engaged and on top of his game.

Thank You!

For us at Rochester Dental Clinic, Tommy always goes above & beyond for us to the point that all of our orders are through H.S now. We love the products & if Tommy isn’t sure when we have an issue he always knows someone that can help, we really like ordering with H.S as we know that Tommy is always going to check in with us to make sure all of our orders are correct. Many times when I was new in my job role as a practice manager, I would reach out to Tommy to ask for his help & advice with everything from navigating the website/ to the products. I have been in dental practices for 17 years & Tommy has always been there. We have had some new reps visit us this year too from H.S which was so helpful.

Tommy is the best rep we have ever been in contact with! Very fast responses and always does his best to secure us a nice deal. Has been a pleasure working with Tommy!

We regularly use Henry Schein and often ask our rep Amy for help or advice on products/discounts/deals. She's is incredibly helpful and always very quick to respond. She definitely helps making ordering a lot easier and quicker!