Very helpful and responsive company with a great range of high quality herbal products at competitive prices. Delivery is usually fast. Rarely any problems but once when there was an issue with a slow... Voir plus
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Very helpful and responsive company with a great range of high quality herbal products at competitive prices. Delivery is usually fast. Rarely any problems but once when there was an issue with a slow... Voir plus
L'entreprise a répondu
This is my second time purchasing from Herbal Apothecary and once again I’m very impressed. They were very responsive on queries prior to my ordering and quick to get back on deliver and tracking quer... Voir plus
L'entreprise a répondu
I just wanted to share how impressed I’ve been with your service. Your herbs are consistently excellent quality, deliveries arrive quickly, and any queries I’ve had have been answered fully and promp... Voir plus
L'entreprise a répondu
Love their products. From my own & my patients experience Herbal Apothecary do the best Chickweed Cream & Organic Base Cream. The Herbal tinctures are also of a high standard. My biggest favou... Voir plus
We supply one of the largest ranges of herbal products in the UK, including tinctures, fluid extracts, capsules, organic & biodynamic products, whole, cut, and powdered herbs to practitioners, and other businesses. Part of Nature's Laboratory, along with Sweet Cecily's and BeeVital. A family business wholly committed to the principles of natural medicine and to serving the user. We also have retail product ranges such as teas, and creams. We also provide Product development services, contract manufacturing services, Chromatographic Analytical services, and Regulatory Services. We are ISO9001:2015, Biodynamic Organic, HerbMark Certified Manufacturer.
3b Enterprise Way, YO22 4NH, Whitby, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 25 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
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I needed an order quickly and you came up trumps, thank you
I haven't received my goods as of today and your response to messages is too slow.
Impressed by the promotional video and the sincerity of the speakers. Product was dispatched promptly, was well packaged and was of high quality.
Easy to use website, queries dealt with same day. Ordered and arrived at within 3 working days.
Very happy with quick delivery after purchasing
I was able to order the specific number of items I needed ~ ienot have to overorder.
Delivery was quick ~ and it's the Christmas period.
Thank you.
Absolute rubbish delivery!
Its hard when supplier do not care about its clients experience and this is the company. They state the dates when the last orders need to be made for holiday season yet delivery seems doesn't bother them and the fact that clients will have problems with the delivery to clients who actually need help with their health conditions is just beyond indifferent. Not even mentioning hearing from colleagues that the quality of herbs is going down and they got delivered moulded herbs. I'm just furious! Thanks God we have other suppliers!
The dispatch time was disappointing — despite placing the order on Thursday, it wasn't shipped until the following Monday. I didn’t receive any dispatch email with tracking information, as promised, and had to call to obtain it. It’s clear that their shipping systems need a current review, as there’s a noticeable gap between customer service expectations and the actual shipping service that Herbal Apothecary provides.
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