Georgia was the customer facing member of the team that I worked with. She was incredibly supportive and knowledgeable about what was needed and how I could navigate my way into using the app as a new... Voir plus
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I wish to cancel the app,I received a phone call from Herdwatch on 4 June.I explained why l no longer wanted or used Herdwatch.I noticed on July8 payment pending for Herdwatch. I immediately emaile... Voir plus
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I like the concept and ability to have it as an app on my phone or use the site on my laptop. I don't like how it's not allowing me to edit cattle names and tags or that I wasn't sent a troubleshootin... Voir plus
L'entreprise a répondu
The company knows how to do customer service. I have received multiple overseas calls asking if I had questions. The software has a lot of capabilities, and I feel I have only scratched the surface on... Voir plus
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À propos de l'entreprise
À propos de Herdwatch
Écrit par l'entreprise
About Herdwatch
Herdwatch is a leading livestock management app and farm management software designed to help farmers across Ireland, the UK, and the United States run more efficient, organised, and profitable livestock operations. Trusted by over 20,000 farms and ranches, Herdwatch is built specifically for the needs of modern beef, dairy, and sheep farmers.
Managing livestock comes with increasing demands — from compliance and record-keeping to performance tracking and day-to-day organisation. Herdwatch simplifies this by replacing paperwork and spreadsheets with a single, easy-to-use digital platform. Farmers can quickly record animal movements, births, weights, treatments, and herd events directly from their phone, tablet, or desktop, ensuring records are always accurate and up to date.
For farmers in Ireland and the UK, Herdwatch supports regulatory compliance and makes it easier to maintain accurate records for inspections and reporting. In the United States, it provides powerful tools for managing cow-calf operations, beef herds, and livestock enterprises of all sizes, helping farmers stay organised and improve productivity.
Herdwatch is designed for real farm use — whether you're in the field, in the yard, or in the office. Its intuitive interface means farmers can record information in seconds, reducing admin time and allowing more focus on what matters most: running a successful farm.
By giving farmers clear visibility over their herd, Herdwatch supports better decision-making. Track animal performance, monitor herd health, and access important data anytime, anywhere. With everything in one place, farmers can identify trends, improve efficiency, and ultimately increase profitability.
Whether you are managing a family farm in Ireland, a livestock enterprise in the UK, or a growing ranch in the US, Herdwatch provides a practical, reliable solution to modern livestock management challenges. It’s more than just farm software — it’s a tool built to support farmers every day.
If you're looking for a livestock management app in Ireland, farm management software in the UK, or a ranch management solution in the United States, Herdwatch is trusted by thousands of farmers to simplify their workload, improve compliance, and deliver better herd insights every day.
Our promise to you
Écrit par l'entreprise
- Trusted by thousands of farmers & ranchers
- Herdwatch is designed to take the hassle out of livestock management. From record-keeping to herd insights, we focus on making everyday tasks faster and easier — so you can spend less time on admin and more time on the things that really matter.
30 Day Money Back Guarantee
No risk. No commitment.
Join thousands of farmers & ranchers across Ireland, the UK, and the US using Herdwatch every day. Try it for 30 days — if it doesn’t make your livestock management easier to manage, get a full refund.
Coordonnées de contact
REACH Hub, Grove Street, E53 HP82, Roscrea, Irlande
- +353(0)50534400
- info@herdwatch.com
- herdwatch.com
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41 avis
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Overall a great tool
Overall a great tool. Occasionally there are too many options. Also would love to see a better way to separate goats and sheep in My Flock.
19 avril 2026
Réponse de Herdwatch
Hi Jon,
Thanks a million for the review!
Great to hear you’re finding Herdwatch a useful tool. We really appreciate the feedback as well — that’s a fair point on the number of options, and the goats/sheep separation in My Flock is something we can definitely take on board.
If you’d like to share a bit more on how you’d like that to work, feel free to reach out to us at support@herdwatch.com — we’d love to hear it.
Thanks again for taking the time to leave a review.
– The Herdwatch Team
Réponse de Herdwatch
Hi there,
Thanks for your feedback, and we’re sorry to hear you’ve had a frustrating experience.
We’d really like to understand a bit more about what’s not working for you so we can help. If you can, please get in touch with us at support@herdwatch.com or share a bit more detail here, and we’ll do our best to assist.
Thanks again for taking the time to leave a review.
– The Herdwatch Team
This has been a game changer for our…
This has been a game changer for our record keeping. Would definately reccomend herd watch.
17 avril 2026
Réponse de Herdwatch
Hi Una,
Thanks a million for the review!
Delighted to hear Herdwatch has been a game changer for your record keeping – that’s exactly what we’re aiming for.
Really appreciate the recommendation as well!
– The Herdwatch Team
Needs ttake and input more information…
Needs ttake and input more information from our dairy program. No point running 2 programs that don’t talk to each other properly
11 avril 2026
Réponse de Herdwatch
Hi Ed,
Thanks for your feedback – it’s really appreciated.
We completely understand your point, and we’re working hard on improving integrations with other systems so Herdwatch can fit more seamlessly into your workflow. There’s also a chance we may already integrate with the system you’re using.
If you can, please get in touch with us at support@herdwatch.com and let us know which dairy program you’re using – it would be great to check this for you and see how we can help.
Thanks again for taking the time to share your thoughts.
– The Herdwatch Team
Réponse de Herdwatch
Hi Philip,
Thanks a million for the review!
Great to hear you had a good experience with John – we’ll be sure to pass that on to him. He’ll be delighted!
Really appreciate you taking the time to share it.
– The Herdwatch Team
Réponse de Herdwatch
Hi Alan,
Thanks a million for the review!
Great to hear you’re having a good experience with the system – really appreciate you taking the time to share it.
– The Herdwatch Team
Very disappointed with customer service…
Very disappointed with customer service
517€ auto renew this year
Dubble last years price
I'm only a part time small farmer
Very expensive app for what it is
Impossible to contact unless you want the sales team. Who will tell you there's no one available to talk to you and will call you back.... Never to get a call back....
10 avril 2026
Avis spontané
Réponse de Herdwatch
Hi Damien,
Thanks for your review, and we’re really sorry to hear about your experience.
Your renewal invoice would have been sent in advance of the payment being taken. In some cases, renewal prices can increase if there are additional subscriptions or changes to the account, but we completely understand how frustrating it can feel to see a higher renewal come through — especially when you weren’t able to speak to someone when you reached out.
We’re also sorry that you didn’t receive the callback you were expecting — that’s not the level of service we aim to provide.
We’d really like to speak with you directly and go through your renewal with you. I will get somone to reach out to you today if that suits you for a call.
Thanks again for taking the time to share your feedback — it’s really appreciated.
– The Herdwatch Team
Disappointed with customer service
Disappointed with customer service. I called and no answer, offered a call back service that never happened and lastly no reply to the messages.
Renewal more than doubled from last year it went from €155 to €320 for a small farm of 50-70 cattle per year. Tried to cancel renewal but money was taken and no one to speak to.
I would not suggest this service based on customer service or will we stay with this service.
1 avril 2026
Avis spontané
Réponse de Herdwatch
Hi Eva,
Thanks for taking the time to leave a review — we really appreciate your feedback.
Just to clarify, all Herdwatch subscriptions renew automatically, and we send a reminder 30 days in advance to allow time to make any changes or cancellations.
That said, we can see you mentioned trying to get in touch before the renewal, so we’d really like to look into that for you. If you can provide us with the phone number linked to your account, we’ll check everything on our side and see what we can do.
Thanks again, and we’ll do our best to help.
The Herdwatch Team
If you need the basics at a big price…
If you need the basics at a big price this is the program for you!
If you want to add sheep or other additions, you will be charged extra.
If you would like to use farm software to keep every record you could ever want for cattle, sheep and crops, with excellent back up and advice 7 days a week - all at one flat rate price, this is not the program for you.
I had Herdwatch for years but found it was too basic for what I wanted it to do.
I naively thought this was the best herd management program available.
It did not have the functionality to deal with both herds either, without taking out another subscription.
My advice?
Try Farm Matters software.
Its absolutely amazing in comparison!
1 décembre 2025
Avis spontané
Réponse de Herdwatch
Hi Heather - Thank you for taking the time to share your experience and for having used Herdwatch for a number of years.
Our pricing model is structured around the enterprises being managed - for example cattle and sheep - which allows farmers to choose only the functionality they need rather than paying for a full whole-farm package. We understand that this approach does not suit every farm structure or management style.
We have also made some improvements to our pricing options for farms managing multiple operations or holdings - so if you would like to learn more about those options please feel free to contact us at info@herdwatch.com.
Thank you again for sharing your feedback.
great features and interface, let down by customer experience
decent intro offers for new joiners, the features and interface are very good, especially for medicine usage and reporting for FQAS needs. What is less good is the customer service experience. I had to ask twice for auto renewal to be disabled ( should be a feature that the account holder can disable, but I guess I know why they don't offer that ;-). Customer service too is sloppy, and plain disrespectful when you pull them on something they claim t have done. so coming from a pro subscription, with no willingness to adjust pricing plans for existing customers, I think I will let it slide to a free sub. A shame, as I said the tech bit is good
23 octobre 2025
Avis spontané
Réponse de Herdwatch
Hi Declan - Thank you for taking the time to leave such a detailed review. We appreciate the positive feedback about the features and interface, particularly around medicine recording and FQAS reporting - that is exactly the type of workflow we designed Herdwatch to support.
We are sorry to hear that your experience with customer support did not meet expectations. That is not the level of service we aim to provide, and we take feedback like this seriously. If there has been any confusion around your renewal settings or previous requests, we would very much like the opportunity to review what happened and put it right.
Regarding renewals, subscriptions are set to renew automatically by default, but they can be disabled on request. We are also continuously reviewing how we improve transparency and account controls for customers.
If you would be open to it, please contact us directly at support@herdwatch.com with the name on your account so we can look into this properly and help resolve the situation.
We appreciate you highlighting both what is working well and where we need to improve.
Réponse de Herdwatch
Hi Owen - Thank you for the review. We’re glad to hear you find Herdwatch user friendly - that has always been a key focus for us.
I use herdwatch all the time
I use herdwatch all the time. Great service. Giving 4 star because the system is very expensive if you have cattle and sheep. Other than that I love it. Very easy use and great costumer service.
30 juillet 2025
Avis spontané
Réponse de Herdwatch
Hi Brian - Thank you for taking the time to leave a review and for using Herdwatch so regularly.
We’re delighted to hear that you find the app easy to use and that you’ve had a positive experience with our customer support. We appreciate your feedback on pricing for farms managing both cattle and sheep. We have actually made some improvements to our pricing options for farms managing multiple operations, so if you would like to learn more about those options please feel free to contact us at info@herdwatch.com.
Thanks again for sharing your experience.
Excellent product for me especially for…
Excellent product for me especially for bord bia quality audits and checking previous data. Not 5 stars reflects the cost for the separate sections eg like cattle, sheep etc
30 juillet 2025
Avis spontané
Réponse de Herdwatch
Hi - Thank you for the 4-star review and for sharing your experience using Herdwatch.
We’re very pleased to hear that you find it useful for Bord Bia Quality Assurance audits and for reviewing historical farm records. We appreciate your feedback regarding pricing for different enterprise sections such as cattle and sheep - We have actually made some improvements to our pricing options for farms managing multiple operations, so if you would like to learn more about those options please feel free to contact us at info@herdwatch.com.
They have great customer service
They have great customer service. The app is easy to use and navigate. They also took some sugestions on board.
1 juillet 2025
Avis spontané
Réponse de Herdwatch
Hi John - thank you so much for the feedback, we aim to please ⭐️⭐️⭐️⭐️⭐️
Customer service doesn't exist!
If I could put zero, I would! They are really helpful when trying to sell it to you but aftercare is zero. They took £200 out of my account after I cancelled. They've accepted that I had sent an email to cancel but can't refund me...told me their system doesn't allow it. Shocking customer service!! If you are considering joining them, don't. Go for Agriwebb...better more stable app and they look after you.
6 février 2025
Avis spontané
Réponse de Herdwatch
Hi Sean - Thank you for sharing your feedback.
We’re sorry to hear about your experience and the frustration caused. That is certainly not the level of service we aim to provide. If there has been any misunderstanding around your cancellation request or billing, we would like the opportunity to review this properly.
Please contact us at support@herdwatch.com with the name or email on your account so we can look into what happened and try to resolve the issue.
Excellent Customer Service
Excellent customer service, any support I have needed to date has been dealt with within hours if not minutes. Very much appreciated.
15 novembre 2024
Avis spontané
Réponse de Herdwatch
Hi Cathriona - thank you so much for sharing your positive experience and giving us full marks. We try hard so it's nice to hear ⭐️⭐️⭐️⭐️⭐️
Sorted
This company has paid itself by removing monies from the farm credit card by storing the credit card details illegally, and not having the patience to wait for correspondence or acknowledgement to do so. On trying to obtain a refund there is a smirch of arrogance which says we've got your money, so tough you're not getting it back. And, I see there are quite a few complaints of this company elsewhere on the Internet.
Update:Company has now refunded subscription. Thank you.
18 octobre 2024
Avis spontané
Réponse de Herdwatch
Hi Elizabeth - Thank you for updating your review.
We’re glad we were able to resolve the issue and process the refund for you. We appreciate you taking the time to update your feedback here.
If there is anything further we can assist with, please feel free to contact us.
I used to trust this company as they…
I used to trust this company as they used to have great support, but avoid at all costs! They will tie you to a £200 annual subscription. If they offer you a 3 month subscription for 30 days don’t take it as that’s an easy route for them to get you onto the yearly subscription.
Thought it would be easily resolved but no, the fella started smirking on the other end of the line and said we get these calls all the time. Shows how much they support their customers, it’s all about money to them now.
3 novembre 2022
Avis spontané
Réponse de Herdwatch
Hi there,
We're really sorry to hear about your experience. It sounds like there was some miscommunication on our side and we apologise for that.
Our starter offers are simply a way for livestock producers to check out our paid features for a short timeframe and at a reduced price so you don't have to commit until we've delivered value, which thankfully happens 90% of the time.
Thanks,
The Herdwatch Team
Unconsented renewal.
I found herdwatch useless. Subscription was renewed without my consent and they refused to refund my money. Would give no stars if I could.
11 mai 2021
Avis spontané
Réponse de Herdwatch
Hi there,
Sorry to hear about your experience. Our renewal process includes a notification 30 days before your renewal is processed (or 7 days for a 30-day trial), which gives everyone time to make changes to their subscription. It sounds like you may have missed that email on this occasion.
Thanks,
The Herdwatch Team
I am wondering if possible to make more…
I am wondering if possible to make more visible as the first one ?
12 octobre 2020
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