The privacy aspect mattered a lot to me. Everything from the consultation to delivery was handled discreetly, which made the experience much less stressful.
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Surge works quickly enough that I don't feel like I have to structure my entire evening around it. That flexibility has made a huge difference.
Very easy to sign up and start shipments on line. Cancelling is a whole other story. Online suggestion described selecting a menu option which simply does not exist. ChatBot is more than useless an... Voir plus
What stood out most was the convenience. Between work, family responsibilities and travel, finding time for appointments isn't easy. This simplified the entire process.
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
privacy done right
The privacy aspect mattered a lot to me. Everything from the consultation to delivery was handled discreetly, which made the experience much less stressful.
Finally a simple process
Sometimes healthcare systems make simple things unnecessarily complicated. This service seemed designed to remove as much friction as possible.
worth encouraging him to try
My partner had been putting off getting help for months. What finally convinced him was how easy the online consultation looked. The clinician answered his questions without making him feel embarrassed and the treatment has been a positive change for both of us.
Surge works quickly enough that I don't…
Surge works quickly enough that I don't feel like I have to structure my entire evening around it. That flexibility has made a huge difference.
refreshingly professional approach
It was refreshing to see a men's health company that actually focuses on medical guidance rather than making unrealistic promises. The messaging felt honest and professional.
Do not use hero me
About to introduction price to try it out and honestly it was the worst thing I ever did. It gave me a horrible, horrible headache. Didn't really do anything. I would not recommend it. I'd be very careful using this medication
What stood out most was the…
What stood out most was the convenience. Between work, family responsibilities and travel, finding time for appointments isn't easy. This simplified the entire process.
One thing I appreciated was not being…
One thing I appreciated was not being pressured into buying immediately. I spent a few days reading through information, came back later and the process picked up right where I left off.
easier than I imagined
I put this off for way longer than I should have. Once I finally went through the consultation, I realized the process was nowhere near as awkward as I'd built it up to be in my head.
fits into my schedule perfectly
I work long hours and the last thing I wanted was another appointment squeezed into my schedule. Being able to complete everything online in a few minutes was a huge advantage.
Very easy to sign up and start…BUT.....
Very easy to sign up and start shipments on line. Cancelling is a whole other story. Online suggestion described selecting a menu option which simply does not exist. ChatBot is more than useless and voiceline goes straight to voicemail, stating no associates are available. Very shady.
The customer service team was…
The customer service team was incredibly patient when I contacted them about changing our delivery address. They handled it quickly and kept us updated the whole time.
I've used another online provider…
I've used another online provider before and communication was frustrating. HeroMD felt more organized from the start and the responses were much faster.
I mainly bought this because I have…
I mainly bought this because I have sensitive skin on my legs. After a few weeks, the difference is clear. The separate heads for different areas make sense and I like that it's waterproof because I always shave in the shower. My skin feels smoother and I don't dread shaving anymore.
I was impressed by how quickly the…
I was impressed by how quickly the clinician reviewed my partner's information. We expected a much longer waiting period.
Between work
Between work, kids and everyday life, healthcare often gets pushed to the bottom of the list. Being able to handle everything online removed a major obstacle for me.
The consultation questions were more…
The consultation questions were more detailed than I expected. It felt like they were actually trying to understand my situation rather than pushing everyone toward the same solution.
Not going to write a novel here
Not going to write a novel here. It works, the process is simple and the support team has been helpful when needed.
a smooth experience throughout
I was expecting a complicated process but everything was surprisingly straightforward. The consultation covered the right questions, the treatment arrived discreetly and the follow up information was easy to understand. It made getting started much less intimidating than I'd imagined.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.








