HeyCurves Avis 

122
•
TrustScore 2.5 sur 5

2,5

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Noté 1 sur 5 étoiles

VARNING. Detta företag lurar folk. Skickade mig fel jacka som inte ser ut som bilden, jag får betala returen på 350 kr då dom säger att dom inte vill ge kompensation eller betala. Är mycket otrevliga... Voir plus

Noté 1 sur 5 étoiles

Absolutely awful products and service. Great marketing/advertising but very poor delivery. Bras are way too small, give virtually no support and are badly made. When try and return, not only does cust... Voir plus

Noté 5 sur 5 étoiles

What an amazing company Hey Curves are to deal with. They managed my query on sizing so efficiently and sent me my replacement sizes straight away! So helpful on email too and no long waiting times fo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My successful orders!! After my first review after ordering but not benefiting from the products, I've since re ordered and my products are super, I've ordered much more besides and these are AMAZING!... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements

Écrit par l'entreprise

Every Ridge, Dip, Curve - You Are Beautiful 😍 HeyCurves Shapewear allows you to flaunt your curves without compromising comfort 🍑


Coordonnées de contact

2,5

Bas

TrustScore 2.5 sur 5

122 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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2,5

Tous les avis

(122)

0 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I was immediately offered an exchange…

I was immediately offered an exchange for an unsuitable size, couldn’t recommend the customer service more.

5 juillet 2021
Avis spontané
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Réponse de HeyCurves

I am glad we were able to help and get you the right size LW 🥰

<3

Noté 1 sur 5 étoiles

Bras

I purchased these bras in black and nude, I do have large breasts but felt reassured with the reviews I read that buying a 3xl I would have nothing but comfort. This wasn't the case unfortunately, there was no support and I was 'hanging out' of the front and sides. However the material is super soft and felt very comfortable on my back. Ide definitely think twice if you do have large breast due to there being no support. I also had to pay £2.99 to return for a refund too.

4 juillet 2021
Avis spontané
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Réponse de HeyCurves

Hi K Askin,

Thank you for your valuable feedback and I'm sorry you had this experience.

I'm glad you found the material soft and comfortable, we would have certainly liked you to also enjoy the support many of our customers have had with the wirefree bra.

I have just checked our portal and have not been able to find your email, please could you email us at support@heycurves.co.uk? I would be happy to look into what happened to your order and find a positive outcome for you.

Thanks again,
Katie x

Noté 5 sur 5 étoiles

Shorts and bra

Ordered the shorts which really smoothed everything. The bra was not a right fit unfortunately for my size but customer service were very accommodating and gave me an exchange with no issues. Would highly recommend.

1 juillet 2021
Avis spontané
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Réponse de HeyCurves

We love to hear that HeyCurves shapewear smoothed everything for you Fathima! So happy you felt taken care of xx

Noté 5 sur 5 étoiles

Absolutely fabulous customer service

Absolutely fabulous customer service, I was sent one wrong item and in return I received a full exchange for free and got to keep the other items which I will most certainly be donating. Brilliant company!

29 juin 2021
Avis spontané
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Réponse de HeyCurves

Glad to hear you were taken care of at HeyCurves Ffion! Thank you for your feedback x

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service. I ordered wrong size without any hassle they send me new seize. Definitely recommended.

28 juin 2021
Avis spontané
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Réponse de HeyCurves

Happy to hear it Jivika, enjoy your HeyCurves shapewear!

Noté 5 sur 5 étoiles

I was reluctant to order but I did…

I was reluctant to order but I did order a bra and pair of boyshorts! Great items for the price. Fast shipping! The shorts were very restricting and were not suitable so I contacted them and I’ve been offered an exchange for a bigger size. I also got to keep the original item to donate to someone else. Highly recommend

28 juin 2021
Avis spontané
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Réponse de HeyCurves

Jayne, we are very happy to hear about your great experience with HeyCurves, thanks for your trust 🥰

Noté 5 sur 5 étoiles

I am happy with my purchase

I am happy with my purchase, quality product and worth it. Always quick response to email and arranging exchanges, excellent customer services. I would recommend with out hesitation.

27 juin 2021
Avis spontané
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Réponse de HeyCurves

That's what we like to hear Rukshana, happy to have you as part of the HeyCurves family 😍

Noté 5 sur 5 étoiles

Top rated service

Communication was professional, personable and prompt. Can’t fault them at all.

The product is of good quality. However, I ordered the wrong size and they had no qualms in helping me order the correct size and sorted this quickly and efficiently.

For a company I found via an Instagram advertisement, I am really surprised at the positive experience I have had with them. Katie H is a credit to the company.

Would highly recommend.

26 juin 2021
Avis spontané
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Réponse de HeyCurves

Very kind of you to say these words Rebecca, we're grateful for your words of encouragement and super happy to have you as part of the HeyCurves community 😍

Noté 5 sur 5 étoiles

I just want to say I have been looking…

I just want to say I have been looking for comfortable wear for a very long time and have come across the best right here the fabric is amazing and soft and feels nice n snug it does what it exactly says and the customer service absolutely outstanding and fast I would really recommend it’s definitely worth ur pennies

23 juin 2021
Avis spontané
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Réponse de HeyCurves

So happy to hear that your HeyCurves was soft and snug Sonia! Thanks for you kind words 😍

Noté 5 sur 5 étoiles

Best customer service!

I finally ordered some shorts after seeing the adverts constantly. The shipping was super quick and the package was delivered beautifully. When looking on the website it stated if you was in between sizes to order the size up, but I decided against that and to go smaller. That was a mistake. I started an exchange process and it was handled quickly and efficiently. I reached out to customer service and they responded very quickly and they were so polite.The company has the best customer service I’ve dealt with in a long time and I’m this day and age customer service can make or break a company.

Even though the shorts I currently have are slightly too small, the quality is amazing and I’m eager to get the bigger size!

23 juin 2021
Avis spontané
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Réponse de HeyCurves

Summer, your feedback and review means so much to us and we couldn't be more grateful. Super happy that you had a great experience with us at HeyCurves (and welcome to the family! ❤️

Noté 5 sur 5 étoiles

What an amazing company!

What an amazing company Hey Curves are to deal with. They managed my query on sizing so efficiently and sent me my replacement sizes straight away! So helpful on email too and no long waiting times for a reply. The underwear comes beautifully packaged and the product itself is wonderful and looks way more expensive than the very competitive price it actually is! Definately a 5 star company, well done.

21 juin 2021
Avis spontané
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Réponse de HeyCurves

Awesome to hear you liked the packaging (I'll make sure to share with the team as they do put so much care and attention into it) - Thank you for your kind words Amanda and welcome to the HeyCurves family 🥳

Noté 5 sur 5 étoiles

Only just received my shapewear

Only just received my shapewear. I have not had chance to wear for any length of time as yet but have tried them on and they do make a difference with my clothes. I just want to comment on the customer service. A breath of fresh air. I fully recommend the product and commend Katie and the Team for their assistance to me.

21 juin 2021
Avis spontané
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Réponse de HeyCurves

Yaaaay! We're so happy to hear that Helen - Thank you and stay lovely, lovely! 😍🙌

Noté 5 sur 5 étoiles

Amazing customer support

I recently purchased Daily high wasted shaping shorts in black XL.
When I received the item, I realised it did not fit me.
I contacted customer support team and Katie was brilliant. She explained so well with clarity that they could do an exchange for a different size however it would be a different colour as the black ones were out of stock.
I happily agreed and I then received an email saying my new pair was ready to be sent to me.
I cannot thank the team for excellent customer service. They were so efficient and absolutely fabulous.

20 juin 2021
Avis spontané
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Réponse de HeyCurves

Hey Vaishali! This is music to our ears! We really appreciate your feedback and thrilled to have you as a HeyCurves customer ✨😍

Noté 5 sur 5 étoiles

Great Customer Service and Good Products

The ad came up on Snapchat and it was my first time ordering anything from a Snapchat ad (I usually just skip them) but I am so glad that ordered from HeyCurves.
The shorts are great quality, very comfy, keeps everything in its place, breathable and allows plenty of movement, not as restrictive while still holding the unwanted curves in.
Fantastic customer service provided by Katie. I purchased the black and beige high waisted shaping shorts in size L as I am size 14. The length of the shorts were slightly longer than I thought, so I decided to exchange one with the high waisted boyshorts. Katie assisted me with the exchange and she even let me keep the shorts I didnt want which I will be gifting to a friend.
The price of the items are reasonable and much cheaper and better quality than Amazon shorts.
Would highly recommend :)

17 juin 2021
Avis spontané
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Réponse de HeyCurves

Hi Anna! Thank you so much for your amazing feedback. We are really happy that you love your HeyCurves. We appreciate your support - it means so much ❤️

Noté 5 sur 5 étoiles

Excellent customer care

I ordered some panties and bra from Hey Curves, and was shocked at how quickly they came. I have a small baby and my body is not quite the shape it once was, and I wanted something to help hold in the baby flub. Although both good quality, the bra was not what I wanted, and the panties were too tight. I emailed costumer services and had a response from an actual human within hours. She very quickly sorted out my issue, ordering me a different type of support panty and giving me a refund for the bra within the day. She even said I could keep the items I had and simply asked that I give them to someone that might benefit from them. I am so used to dealing with auto messages and going through a million channels to get refunds, that I was surprisingly shocked at how quick they were to respond, and how eager they were to sort out my issue.

I would recommend using this company, because even if there is an issue with the product, they will bend over backwards to solve it for you.

I will be using them again and have recommended them to my friends and family.

17 juin 2021
Avis spontané
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Réponse de HeyCurves

Tamsin, you are an absolute star. So kind of you to share your HeyCurves experience with all the other mums out there - thank you so much lovely x🥰

Noté 5 sur 5 étoiles

I had a great experience with this HeyCurves

I had a great experience with this company, because the product I ordered was very small and I email to exchange it but I had a little problem with the order but one the team took her time to help out with. I mean really help me by emailing me back and forth to get it right, for that i am so grateful. Good customer service.
I recommend them anytime. 🙏🙏🙏

13 juin 2021
Avis spontané
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Réponse de HeyCurves

We'll always be here to help Nikky 🥰 Thank you for your kind review

Noté 5 sur 5 étoiles

Was very happy with Heycurve customer services will recomend to friends

Was very happy with Heycurve customer services. I order medium daily high waisted pants but when l received them they were to tight so l re order them in large. Both orders came within 3 days and was very happy with the large which worked fantastic when wearing fitted or semi fitted dress so lines and pull in the stomach fantastically.

13 juin 2021
Avis spontané
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Réponse de HeyCurves

We appreciate your feedback and are thrilled to have you as part of the HeyCurves community 😍

Noté 5 sur 5 étoiles

Wow what amazing customer service…

Wow what amazing customer service absolutely brilliant. Would highly recommend purchasing from this company who not only empower women but also thrive to show what it means to be success and compassionate at the same time. Excellent job keep it up

10 juin 2021
Avis spontané
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Réponse de HeyCurves

We're so happy you're with us on the mission to empower women Sophia - so glad to have you as part of the HeyCurves community lovely xx 🥰

Noté 5 sur 5 étoiles

Amazing product & customer service …

Had the most amazing customer service experience from this company and can’t praise them enough

Have seen lots of adverts for products on Facebook over the past 12 months and am
happy to admit I’ve bought some products that have not done what it said on the tin but really pleased to say that this company has restored my faith

The product is great quality stays in place !!!! and is really flattering for anyone who is naturally curvy and doesn’t roll down to your waist like some other makes I’ve tried

And although no fault of the company the size I ordered was too small so they sent me a free exchange the next day

Will be recommending to my friends and family

7 juin 2021
Avis spontané
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Réponse de HeyCurves

Sharon! Thank you for the fantastic feedback. We're glad that you like your HeyCurves. Stay Awesome 🥳!

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