Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Zero stars! I’m 7 months pregnant and thought I’d treat myself to some dresses. The entire order was incorrect and items missing. Emailed customer service, no reply. Attempted to reach them on Instagr... Voir plus

Noté 5 sur 5 étoiles

I recently received some gorgeous pieces from Hiccup The Label as a gift, and I’m absolutely in love! The quality is outstanding, with beautiful fabrics that feel luxurious yet comfortable. Every de... Voir plus

Noté 5 sur 5 étoiles

Hiccup is amazing! Their clothing is such good quality for the most affordable price. Feels good to order clothes without having to feel bad about the ethical and environmental side to it because hicc... Voir plus

Noté 5 sur 5 étoiles

I’m so impressed with Hiccup. Everything I ordered exceeded my expectations. The maxi dress fits beautifully, with a really flattering shape and a super comfortable fabric. I especially love the pock... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements pour femmes
  2. Magasin de vêtements
  3. Styliste de mode

Écrit par l'entreprise

Fashion Without Compromise


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

408 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 25 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great experience with HICCUP both…

Great experience with HICCUP both clothes & customer service! Extra shout out to Jess who has been in contact with me regarding orders and collabs and has made the process so smooth & easy!

Their clothing is 10/10 for comfort, style and quality! I will most definitely be shopping at HICCUP again

27 février 2025
Avis spontané
Noté 1 sur 5 étoiles

Received item already worn & smells

Cheap product and i received it stinking of cigarette smoke so clearly worn & returned! I have processed a return & emailed hiccup to ensure its noted its not been worn by me, first time buying and never again!

14 février 2025
Avis spontané
Logo de HiCCUP.com

Réponse de HiCCUP.com

Hi Sarah,

Thank you for sharing your feedback. We have already contacted you about this matter on the 17th of February, but we wanted to reply to you here again in case you didn't see our email.

We’re truly sorry that your first experience with HiCCUP didn’t meet your expectations. That’s not the experience we want for our customers, and we sincerely regret any disappointment caused.

At HiCCUP, we’re always striving to improve, but we recognize that operational issues can sometimes arise. Please know that we’ve already started an investigation into the specific product you purchased.

We also wanted to remind you that we’ve issued an apology coupon in the email we sent you on the 17th of February. If you haven’t seen it yet, we hope it helps make up for this experience.

We’d love the opportunity to provide you with a smoother and more enjoyable shopping experience in the future.

If you have any further questions or concerns, please don’t hesitate to reach out. We’re here to help!

Noté 5 sur 5 étoiles

Amazing brand with great customer…

Amazing brand with great customer service! I reached out to HiCCUP as I wanted to work with them on a collaboration and even though I’m a not well known content creator - they responded so excitedly and with such enthusiasm which has really meant a lot to me!

Their pieces are so gorg and very on trend!

13 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Hiccup experience :)

I recently applied to be a Hiccup ambassador since their clothes are so trendy and stylish but for such reasonable prices, something I can really get behind. I had a super quick response and easy and clear of what the next steps are. I look forward to collaborating with hiccup,

10 février 2025
Avis spontané
Noté 5 sur 5 étoiles

I recently received some gorgeous…

I recently received some gorgeous pieces from Hiccup The Label as a gift, and I’m absolutely in love! The quality is outstanding, with beautiful fabrics that feel luxurious yet comfortable. Every detail, from the stitching to the fit, is clearly well thought out.

The designs are so effortlessly stylish—perfect for dressing up or down. I’ve already received so many compliments! Plus, the packaging was such a lovely touch, making the whole experience feel even more special.

6 février 2025
Avis spontané
Noté 5 sur 5 étoiles

I love Hiccup so much

I love Hiccup so much. Their clothes are so affordable but amazing quality! I’ve never been more impressed.

5 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Thank you to Jess easy communication.

Thank you to Jess easy communication.

Clothes arrived quickly and perfect sizing, I loveeeee my new heart blouse and can’t wait to style everything.
I ordered a skort, top and blouse and everything sizing wise is perfect.

5 février 2025
Avis spontané
Noté 1 sur 5 étoiles

No refund twice

This is the second time I have returned few items and not received my refund. VUUEQ51XU8 order number.

I am really disappointed, I could not see any email address for customer services either. I have to escalate it to PayPal, but still no refund, I like the clothing, but I'm scared to order anything now.

6 janvier 2025
Avis spontané
Logo de HiCCUP.com

Réponse de HiCCUP.com

Hi Nina,

Thank you for sharing your feedback and we are sorry to hear about your experience.

Our customer support will reach out to you in the next 24 hours to assist you with the refund and investigate the issue.

We offer 45 days of free return and refund to all our customers. Please note that sometimes refunds can take up to 2 weeks to show on your bank account.

We apologize for the inconvenience but rest assured that our customer support will help you solve the situation.

Noté 5 sur 5 étoiles

Excellent!

I just received the most beautiful burgundy jumper. The prices on their website are incredibly reasonable considering how good the quality of the jumper I received was. The tracking was also very easy to follow. I can't wait to order again! Teşekkürler 😀

17 janvier 2025
Avis spontané
Noté 2 sur 5 étoiles

Order stuck at airport and poor quality

Order was really delayed as it got stuck at the airport for ages. When it did arrive, the two pairs of jeans (in the same size) were vastly different size-wise. One fit well but the other felt at least two sizes bigger. One of them was a very stiff and uncomfortable texture. The other pair's back pocket came unstitched after a couple of wears. It's a shame because I've seen good reviews but I won't be ordering again.

13 octobre 2024
Avis spontané
Logo de HiCCUP.com

Réponse de HiCCUP.com

Hi Megan,

Thank you for sharing your feedback and we are sorry to hear about your experience.

The festive season often brings challenges for our delivery partners (such as DHL, Royal Mail, and Evri), and while we strive for perfect timing, occasional delays can occur during this peak period.

Regarding the jeans, we suggest you reach out to our customer support at support@hiccup.com so they can assist you with a refund and investigate the issue with the back pocket as this should not have happened.

We apologize for the inconvenience and hope you will give us a second chance to make things right.

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