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On my borrowed phone, the minimum changed from £20 to £50. No warning, no clear status, just another page to refresh.

halfway through the session, two agents gave different answers about case 8206... It stayed that way after refresh, which made no sense

cashout history vanished after I refreshed the cashier page — no thanks.

While trying to sort request 27631, the document list changed after I uploaded my bank statement. I checked again later and the page still showed the same thing

I was not trying to do anything complicated. The cashier button hid behind the keyboard on my older ipad. It was already my second coffee, so maybe I was impatient, but still. I stopped because every next click raised another question.

I started with a small £81 test while my coffee went cold... The balance returned without any note. It was already my second coffee, so maybe I was impatient, but still. Not a disaster, just a very poor account experience.

I checked on the late train and chat closed while I was typing the amount. No warning, no clear status, just another page to refresh.

before I gave up, Mastercard disappeared as a withdrawal option. It stayed that way after refresh, which made no sense

login looped three times on the late train

I started with a small £35 test after the school run... Buffalo king showed in search but opened as unavailable. Then Emma from in-account message sent a reply about something else.
The whole thing felt messy rather than just slow

Limit button disappeared behind the phone keyboard

On my iPhone SE, the verification page showed no status. It stayed that way after refresh, which made no sense.

Same payment screenshot, third request.

Upload button froze after my payment screenshot reached 100%.

late Saturday I noticed mobile and desktop showed different cashier layouts. I checked again later and the page still showed the same thing.