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Just received my Hilu blanket and I'm genuinely impressed. I read the website and thought it was too good to be true especially as I am such a hot person. (Not a joke). It helps me stay cool and I've been sleeping better. Thanks guys. 100% recommend this.
paid for a Hilu blanket thru kickstarter well over a year ago. they claim they sent it in October last year, but when I said it never arrived, they said the post office had lost it. they have been putting me off ever since. I complain and they say they put me in the queue with the shipping department, but somehow it never gets shipped. I hate being scammed.
Purchased 2 king sized Hilu blankets. Was amongst the early supporters of the product development and took over 12 months to receive. No issues, I know development issues occurred and frayed blankets became an issue. We haven't seen an issue with product quality in the 2 months we've used them BUT despite it being summer here, where we have a temperate climate, at night when it has been cooler (15degC) they are COLD! On hotter nights (20degC or above) GREAT!… but then we might have just gone for only a sheet! My skin is sensitive to wool so I avoid it as it feels scratchy. Despite all the claims of Hilu soft, and yes it feels soft to my touch, just like many wools feel soft to my touch, BUT like the soft wools then becoming an irritant, so does the Hilu blanket :-( Overall hype, no reality sorry :-( :-(
I joint Hilu's kickstarter, they supposed to make a special blanket. I had a dispute with them about a preorder payment I did. They did not do anything about that. Finally I decided to pay the extra and now I'm waiting and waiting, they are staling and staling. Although they advertise a lot to get some money in I suppose.
They made the blankets, many people had complains, "It frays like crazy." the company got to action and made a new different kind of blanket and compensated the people who had troubles, that's great!!
But I did not receive any blanket yet, over 2 months ago they wrote "We are waiting for the delivery of the updated blanket. We will work on delivering the blanket as soon as we have it available for distribution. Thank you." I asked how long it would take, no specific answer....
Now they are sending loods of mails around to buy the blankets. It's not the way to do business.
Be aware!
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