Hinge Outlet Avis 5 950

TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Anytime Im immediately asked for a review, 1 star. It absolutely reflects your business. Did you or did you not beg for a review? You have done absolutely nothing for me besides take my money. Ha... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Hinge Outlet was easy to order from and work with. Their customer service was quickly responsive when I had questions, needed to cancel an order, and then re-order due to my client's selection changes... Voir plus

Noté 5 sur 5 étoiles

My new home has interior doors, that shut hard and 2 won't even latch. I used your hinge cosmetic covers as spacers correct poor factory alignment and operation! I also forgot to do an address change... Voir plus

Noté 5 sur 5 étoiles

Order was shipped and delivered in good time. However, what should have been a three pack came in a two pack. Contacted them through an email and they were quick to apologize and immediately sent out... Voir plus

À propos de l'entreprise

  1. Quincaillerie
  2. Magasin de materiaux de construction
  3. Fournisseur de matériaux de construction

Informations provenant de diverses sources externes

We are the go to source for all of our hinge needs including the following: Door Hinges, Cabinet Hinges, Gate Hinges, Residential Hinges, Commercial Hinges , Heavy Duty Hinges, Small Box Hinges, and much more...


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

6 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I hate Shop

I hate Shop. I didn't select it for payment. It has my business card and I cannot select my personal card. This is exploitive. I could not change cards because I am using a laptop NOT A CELL PHONE. It makes it very challenging for some of us.

10 mai 2026
Logo de Hinge Outlet

Réponse de Hinge Outlet

We do use Shopify and they do use Shop as a payment option. If you have an account with Shop, it will default to that as your payment option. We cannot control that and there are currently thousands of stores that use Shopify for their platform. However, you do have the option to checkout as a guest or change your credit card during the checkout process which you may have missed. Let us know if you want us to assist you with anything. We are always here to help. Email us at help@hingeoutlet.com or call us at 888-250-8133.

Noté 5 sur 5 étoiles

Friendly staff at Hinge Outlet

The staff at Hinge Outlet was friendly, efficient and they treated me fairly. I thought the products I purchased (gate hinges and a sliding bolt latch) were attractive and well made. We will buy from them again.

8 avril 2026
Noté 5 sur 5 étoiles

Highly recommend

High quality products. Lightening fast shipping. Superior customer service. The whole experience was great. I highly recommend and will absolutely make more purchases in the future. Thanks!

27 avril 2026
Noté 5 sur 5 étoiles

Updated: I never received what I ordered an…

I never received what I ordered an emails asking for a status went unanswered.

UPDATE: Hinge Outlet did reply and tried to call me…the emails went to spam (not sure why) and phone call didn’t leave a voice mail or would’ve got it. In get a high amount of spam phone calls everyday and I don’t answer if I don’t know who it is because of that.

I’m changing my rating to 5 as I see they didn’t try several time to notify me and it was not their fault I didn’t get the messages.

However, I will reevaluate once June comes. I know you say that you stated that items were on back orders when I bought it but I don’t recall that. I would never give you my money and wait 2+ months to get a product, especially one that I needed now.

7 avril 2026
Logo de Hinge Outlet

Réponse de Hinge Outlet

Josh, we see 3 inquiries you have sent us about your order that were all answered by our team. Can you please check your SPAM / JUNK folders. The emails might have all been going in there. However, we can't control that. Also, we let you know immediately there would be delays with your order and asked you if you wanted to cancel with us which we never got an answer. Also, we had tried to reach out to be phone. We are always here to help. Feel free to call us at 888-250-8133 so we can get you a resolution on this order. We have really been trying to assist you with your order, but it looks like we haven't been able to connect.

Noté 5 sur 5 étoiles

Great selection, prices and customer service!

Product selection was great and they had the piece i was looking for which was a spring loaded drawer front latch. Shipping was handled promptly and delivery time exceeded my expectations. Communication throughout was exceptional and they do NOT overwhelm you with marketing emails, just an occasional one which is perfect.
And perhaps most importantly their prices and shipping costs were very reasonable. Great company to do business with and I highly recommend..

7 avril 2026
Noté 5 sur 5 étoiles

Hinges are for more than just for freezer doors

The freezer door hinges I purchased where used on the forward hatch of an offshore fishing boat. They are well made and robust enough to use for this purpose. These could be used by many other boaters in both sail & power. Not just hatches. Big coolers & live bait lockers on fishing boats. Help my fellow boats. Please consider dropping a few magazine adds to boating publications.

7 avril 2026
Noté 5 sur 5 étoiles

They were very attentive to my…

They were very attentive to my questions and concerns. They accepted my return of a gate latch that was not right for us and recommended a different one that is working out great.

25 avril 2026
Avis spontané

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