Hira Textiles Avis 

444
•
TrustScore 3.5 sur 5

3,5

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Lisez les avis des autres

Noté 4 sur 5 étoiles

The outfit is beautiful and I really like it. However, I received the wrong size for the bottom. I ordered a small, but I received a medium instead. Apart from the sizing issue, everything else is lov... Voir plus

Noté 3 sur 5 étoiles

Hey I loved the mustard kameez everything was perfect. Except Royal Mail refused to give me my package because instead of my address being put as number 6 it was 7 after 10 mins of arguing I had to sh... Voir plus

Noté 5 sur 5 étoiles

Very impressive Hira Textiles ! Thank you. Easy website to order from and true to life images. I received my outfits within 3 days. Very responsive customer service. My lawn dresses are lovely too.... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Dress had areas where it was the thread was clogged up. I tried to contact the company several times but no reply not happy with the Customer Services at all. They have even got back to me. I had to p... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements
  2. aussi dans
  3. Magasin de vêtements pour enfants
  4. Magasin de vêtements pour femmes

Écrit par l'entreprise

Hira Textiles is one of the UK's largest Asian fashion retailer. We endeavor to provide our customers with quality goods and quality at market-leading prices.


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

444 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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3,5

Tous les avis

(444)

10 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

This is my first order with hira…

This is my first order with hira textiles and iam very happy to them.they give me orignal whats in picture same to same.also dress quality is very good.fast delivery.iam buying more in future from hira textiles.thanks hira textiles for very good expireance.

30 octobre 2023
Noté 5 sur 5 étoiles

Very good sale

Very good sale. Quick delivery. Dress was exactly the same as in the picture. Loved it.

27 septembre 2023
Noté 1 sur 5 étoiles

Bulsshit dont give my refund or reply!

I ordered online my delivery came and it was ript i sent a picture and showed them they replied after 1 day and said ok we can do a refunded discount so i said ok they havent replied back since i have sent messaged throught their email, whatsap and instagram if some one could help me report please let me know

10 octobre 2023
Avis spontané
Noté 1 sur 5 étoiles

STAINED CLOTHES - COOKING OIL

Hi again,

This is the third email I’m sending as I’ve not had any response after making various contact on WhatsApp, call, tiktok.

I received my item a week after placing my order. Firstly you said you didn’t have the colour which I originally wanted in stock, so i had to choose another colour. I went for the same design but a pink dupatta.

My order arrived on Saturday 2nd sept only to be disappointed when opening to find STAINS of oil on the kameez, and black marking on the trousers.
Tried to make contact for a refund but look likes I’m getting ignored.

Blocking me on platforms is not helping your business. Getting scammed by companies like yourselves you should be ashamed, HIRA if that’s her name should be ashamed of herself who looks like doesn’t have any humanity for the community. She’s not going to go far by scamming people for their money. I will take this further if this isn’t resolved nicely because I am not the first customer. Bureau will look into the business.

2 septembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Absolutely Scam

Absolutely Scam! Fought them for many months NO refund or missing item, No Money back. It looks like they doing this fraud for long time without Government punishment. Definitely will take some action against this "company "

1 août 2023
Avis spontané
Noté 1 sur 5 étoiles

Worst customer experience ever. Just pray your clothes don’t come damaged and you have to beg for a refund or credit note (neither of which you’ll actually get)

Ordered 2 items, which were both damaged and came late. All communication (across all platforms) was ignored or had very late replies (weeks and months).
We were entitled to a full refund but they ignored until I followed up weeks later and they finally gave a credit note. A full refund should have been given but they ceased all communication. We went ahead and used the credit note and lo and behold, it does not work. Truly the worst company I’ve ever had to deal with. I was patient yet they took advantage and continued to act in the same way. This is the second occasion it has happened. I only went back because my mum and sister really liked one of the items and wanted matching clothes.

27 août 2023
Avis spontané
Logo de Hira Textiles

Réponse de Hira Textiles

Hi,

Thank you for taking the time to leave this review.

We are sorry to hear that our service was not up to standard. We pride ourselves on providing a high quality service to customers and will look to improve in the future.

Please get in touch via Admin@hiratextiles.com and we will get this resolved ASAP.

Thank you for shopping with Hira Textiles.

Kind Regards
Team HIRA

Noté 5 sur 5 étoiles

Delivery in time

Delivery in time, excellent service, good material.

30 juillet 2023
Logo de Hira Textiles

Réponse de Hira Textiles

Hi,

Thank you for taking the time to leave this review.

We are very pleased to hear that you are happy with the products you have ordered. We try to offer the best quality products and delivery service to our customers. We look forward to seeing you shop from us again in the future.

Thank you for shopping with Hira Textiles.

Kind Regards
Team HIRA

Noté 5 sur 5 étoiles

They delivered on time and quality is…

They delivered on time and quality is good.

18 juillet 2023
Logo de Hira Textiles

Réponse de Hira Textiles

Hi,

Thank you for taking the time to leave this review.

We are very pleased to hear that you are happy with the products you have ordered. We try to offer the best quality products and delivery service to our customers. We look forward to seeing you shop from us again in the future.

Thank you for shopping with Hira Textiles.

Kind Regards
Team HIRA

Noté 1 sur 5 étoiles

Bad Customer Service

Their customer service is awful, they do not respond back to emails or WhatsApp messages

24 juillet 2023
Avis spontané
Logo de Hira Textiles

Réponse de Hira Textiles

Hi,

Thank you for taking the time to leave this review.

We are sorry to hear that our service was not up to standard. We pride ourselves on providing a high quality service to customers and will look to improve in the future.

Please get in touch via Admin@hiratextiles.com and we will get this resolved ASAP.

Thank you for shopping with Hira Textiles.

Kind Regards
Team HIRA

Noté 4 sur 5 étoiles

Its good

Delivered in time

11 juillet 2023
Logo de Hira Textiles

Réponse de Hira Textiles

Hi,

Thank you for taking the time to leave this review.

We are very pleased to hear that you are happy with the products you have ordered. We try to offer the best quality products and delivery service to our customers. We look forward to seeing you shop from us again in the future.

Thank you for shopping with Hira Textiles.

Kind Regards
Team HIRA

Noté 5 sur 5 étoiles

I was contacted promptly when my size…

I was contacted promptly when my size wasn’t available options given and a quick delivery

10 juillet 2023
Logo de Hira Textiles

Réponse de Hira Textiles

Hi,

Thank you for taking the time to leave this review.

We are very pleased to hear that you are happy with the products you have ordered. We try to offer the best quality products and delivery service to our customers. We look forward to seeing you shop from us again in the future.

Thank you for shopping with Hira Textiles.

Kind Regards
Team HIRA

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