The outfit is beautiful and I really like it. However, I received the wrong size for the bottom. I ordered a small, but I received a medium instead. Apart from the sizing issue, everything else is lov... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Hey I loved the mustard kameez everything was perfect. Except Royal Mail refused to give me my package because instead of my address being put as number 6 it was 7 after 10 mins of arguing I had to sh... Voir plus
Very impressive Hira Textiles ! Thank you. Easy website to order from and true to life images. I received my outfits within 3 days. Very responsive customer service. My lawn dresses are lovely too.... Voir plus
L'entreprise a répondu
Dress had areas where it was the thread was clogged up. I tried to contact the company several times but no reply not happy with the Customer Services at all. They have even got back to me. I had to p... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Hira Textiles is one of the UK's largest Asian fashion retailer. We endeavor to provide our customers with quality goods and quality at market-leading prices.
Coordonnées de contact
536 Stratford Road, B11 4AJ, Birmingham, Royaume-Uni
- 07851370991
- support@hiratextiles.com
- hiratextiles.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
This is my first order with hira…
This is my first order with hira textiles and iam very happy to them.they give me orignal whats in picture same to same.also dress quality is very good.fast delivery.iam buying more in future from hira textiles.thanks hira textiles for very good expireance.
Beautiful dresses with good quality…
Beautiful dresses with good quality fabrics and always arrives with in few days.
Garment was delivered quickly
Garment was delivered quickly. My pre-purchase email questions were also dealt with promptly within 24 hours. The garnent was as described online.
Quick service
I stl haven't recieved the package and…
I stl haven't recieved the package and I keep getting emails saying the sender isn't allowing the package to go through apparently and that the package will he delivered the next day, but then again same email the next day??
Very good sale
Very good sale. Quick delivery. Dress was exactly the same as in the picture. Loved it.
Bulsshit dont give my refund or reply!
I ordered online my delivery came and it was ript i sent a picture and showed them they replied after 1 day and said ok we can do a refunded discount so i said ok they havent replied back since i have sent messaged throught their email, whatsap and instagram if some one could help me report please let me know
The dress was delivered a bit late than…
The dress was delivered a bit late than expected. An average experience overall
STAINED CLOTHES - COOKING OIL
Hi again,
This is the third email I’m sending as I’ve not had any response after making various contact on WhatsApp, call, tiktok.
I received my item a week after placing my order. Firstly you said you didn’t have the colour which I originally wanted in stock, so i had to choose another colour. I went for the same design but a pink dupatta.
My order arrived on Saturday 2nd sept only to be disappointed when opening to find STAINS of oil on the kameez, and black marking on the trousers.
Tried to make contact for a refund but look likes I’m getting ignored.
Blocking me on platforms is not helping your business. Getting scammed by companies like yourselves you should be ashamed, HIRA if that’s her name should be ashamed of herself who looks like doesn’t have any humanity for the community. She’s not going to go far by scamming people for their money. I will take this further if this isn’t resolved nicely because I am not the first customer. Bureau will look into the business.
Quick delivery nice colour perfect size…
Quick delivery nice colour perfect size and the material is fabulous
Absolutely Scam
Absolutely Scam! Fought them for many months NO refund or missing item, No Money back. It looks like they doing this fraud for long time without Government punishment. Definitely will take some action against this "company "
Worst customer experience ever. Just pray your clothes don’t come damaged and you have to beg for a refund or credit note (neither of which you’ll actually get)
Ordered 2 items, which were both damaged and came late. All communication (across all platforms) was ignored or had very late replies (weeks and months).
We were entitled to a full refund but they ignored until I followed up weeks later and they finally gave a credit note. A full refund should have been given but they ceased all communication. We went ahead and used the credit note and lo and behold, it does not work. Truly the worst company I’ve ever had to deal with. I was patient yet they took advantage and continued to act in the same way. This is the second occasion it has happened. I only went back because my mum and sister really liked one of the items and wanted matching clothes.

Réponse de Hira Textiles

Réponse de Hira Textiles

Réponse de Hira Textiles
Bad Customer Service
Their customer service is awful, they do not respond back to emails or WhatsApp messages

Réponse de Hira Textiles
I was contacted promptly when my size…
I was contacted promptly when my size wasn’t available options given and a quick delivery

Réponse de Hira Textiles
Beautiful suit
Loved the suit. Have received many compliments on wearing it. Fast service.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







