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Lisez les avis des autres

Noté 5 sur 5 étoiles

Bloody brilliant, excellent customer service, I omitted what colour i wanted on my order and they called to check. Hi vis arrived today and it's perfect "with pockets". My work does supply hi vis b... Voir plus

Noté 5 sur 5 étoiles

Hivis team members are the masters of business professionalism. Wide range of top quality products for every budget, fair prices, secure payment, the fastest shipping (even during Covid-19 crisis),... Voir plus

Noté 5 sur 5 étoiles

We have been using Hi-Vis for many years and they have never failed to afford us excellent service and value, exceeding all our textile and service requirements all within demanding time-frames. Th... Voir plus

Noté 5 sur 5 étoiles

HIVIS always go above and beyond our expectations. We had left it late to place an order for an important event however the HVIS team were able to turn around our order in lighting fast fashion ensuri... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Véhicules & transport

Informations provenant de diverses sources externes

ISO9001 company in merseyside supplying PPE and customised workwear, leisurewear, and safety equipment to the UK, EU and Worldwide.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

171 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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4,9

Tous les avis

(171)

10 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Helmet Logo

Order some transparent logos for my safety helmet, they were exactly what I wanted and extremely high quality. I will definitely use and 100% recommend Hivis.co.uk

30 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service!

Excellent customer service!! Made an error on my order, got in touch and was all sorted quickly. Katie did an excellent job with great communication throughout

19 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

A huge thank you to Katie and the Hivis…

A huge thank you to Katie and the Hivis team!

One of our other suppliers let us down at the last minute, and we urgently needed next-day delivery on a large quantity of custom tote bags.

With just one phone call, the team pulled through — delivering everything the very next day, and with exceptional quality. We’re incredibly grateful and will certainly be returning. Thank you for your outstanding service!

9 mai 2025
Avis spontané
Logo de Hivis

Réponse de Hivis

Thats great Tariq thank you fro reviewing, We hope we can be of assistance again soon.

Noté 5 sur 5 étoiles

Take a bow for service!

Customer service from all departments was outstandingly good in respect of availability to discuss by phone as well as good email dialogue and clear quoting and ordering systems.Both embroidery and printing proof depts.got their job done fast and accurately.
Their employee Bobby, who was my main contact, went out of her way to satisfy all the questions, queries and arrangements, and you felt as though you were their biggest customer ever, even for a relatively small order.
She was polite, accommodating and ultra-professional, with an upbeat attitude.
This also applied to the lady on the trade counter/shop (I think Joanne) on 11th April late afternoon, who was equally as approachable.
Yes, I would recommend this company if you want to feel relaxed that they will listen carefully and deliver on your needs exactly and efficiently. I have no affiliation with them whatsoever.
Kindest regards
Andy
for Bromborough Social Bowling Club, Wirral, Merseyside.

11 avril 2025
Avis spontané
Logo de Hivis

Réponse de Hivis

Well, what a great review Andrew, thanks very much, we have passed this on to tall the team. Hope to work with you again soon.

Noté 5 sur 5 étoiles

Absolutely positively great products…

Absolutely positively great products and service well recommended to all.

21 mars 2025
Avis spontané
Logo de Hivis

Réponse de Hivis

Thats great news Craig, glad we could be of service, you know where we are if you needs us :)

Noté 5 sur 5 étoiles

High quality, reliability and peace of mind

This was my first time with Hivis - and it was an excellent experience. I appreciated the range of garments, sizes and printing options and the ability to do the design myself. The staff were careful to check with me that everything was exactly as I required it and all went to plan. The final result is wonderful. My unique sweatshirt gets its first proud outing in public this evening!

I would heartily recommend them.

15 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Superb service from the company

Superb service from the company. Every query was replied to promptly and they delivered promptly. We are extremely happy with the end product. Just wonderful service.

24 octobre 2024
Avis spontané
Logo de Hivis

Réponse de Hivis

That's great, we really appreciate the feedback, and will pass it on to everyone. Thanks for the lovely comments. Hope to serve you again soon.

Noté 5 sur 5 étoiles

Fab product and service

Fantastic service, very rapid turnaround providing us with logo’d hi vis vests to keep our Brownies safe. Good communication and response time. Fab product. Thanks to the whole team!

18 octobre 2024
Avis spontané
Logo de Hivis

Réponse de Hivis

Thats a great review thanks Ruth, everyone has been made aware, and thanks for the time you took to review. We hope to be of help again soon.

Noté 5 sur 5 étoiles

Fantastic company

Fantastic company, always great quality and their turn around times are super fast. Highly recommended.

15 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Great company

Great communication, superb, fast service and the hard hats were beyond expectations, they look fantastic.

22 juillet 2024
Avis spontané
Logo de Hivis

Réponse de Hivis

thanks Steve, its much appreciated, hope we can work with you again soon

Noté 1 sur 5 étoiles

Poor

I recently purchased multiple high visibility jackets in red from your company, however, upon receiving them, I noticed that they were actually bright pink. As a result, I returned the jackets at an additional cost of £17. Despite my concerns, your company conducted an investigation and concluded that the jackets were indeed red. I am disappointed with the service I have received and feel that my concerns were not adequately addressed. If I had wanted pink jackets, I would have specifically requested them. I am unsatisfied with the outcome of this situation, I would not recommend

18 juillet 2024
Avis spontané
Logo de Hivis

Réponse de Hivis

Hi Liam, we are sorry and disappointed that you decided to leave a 1 star review. We sell many thousands of these red vests a month and never have we had anyone say they are pink. BUT as all monitors show colours differently to different people, as ever we did the right thing and got them back here to check as mistake hadnt been made.. but yes they were red, the same you can see on the webpage here https://www.hivis.co.uk/red-hi-vis-vest.html .
But as well as that, to make it clear (we already told you this in email comms) we list the pantone colour of the vest in the description so customers know the exact colour before they buy, maybe you probably didnt check this (even though yes they are red not pink) see here https://imgur.com/cx1fRvm and we also list that if you are in ANY DOUBT that you should order a sample first due to monitor differences, this is standard practice in the industry see here https://imgur.com/H50fczE
we got the vests back and emailed you this reply ....https://imgur.com/srqH3E7
rhese pictures do show the pink and the red side by side, yours is on the left https://imgur.com/w4kv25b
you then emailed us this https://imgur.com/H9B1VKG and thus this is where we are today.
Of course I can understand your frustration, and no the vests are not as red as the road/skip sign you sent us a picture of, but we cant legislate for that, nor can we account for what you monitor or phone shows. But if you had followed our webpage description etc, and told us you were to order 23 with logo and the colour was critical, we may hvae even sent you a free sample.

I think one star would be required for , poor quality, wrong colour, slow delivery, and bad printing but not because you missed all the information we could possibly add.
If you do want them replacing now or in the future, we will gladly replace at half price, but maybe by another manufacturer who produces a deep dark red as this one here Pantone: 185C/186C https://www.hivis.co.uk/leo-hi-visvest-in-red-w05.html
but Im afraid we do not accept any liability on this occasion and think 1 star is harsh.

Noté 5 sur 5 étoiles

Amazing

We had an amazing experience with this company! The staff were incredible at designing and responding to our questions. The T-shirts arrived promptly for our event, and the print quality was perfect. A massive thank you to the team. We will definitely be using them for all our charity printing requirements.

28 juin 2024
Logo de Hivis

Réponse de Hivis

Well, what can we say, thats a great review and we really appreciate it, we are glad your t shirts were suitable and would love to see you back in future. good luck, and thanks

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service, very courteous and professional. Great in house design team and very high quality, long lasting and cost effective clothing and PPE.

5 juillet 2024
Avis spontané
Logo de Hivis

Réponse de Hivis

That's great you took the time to review Alex, we know you have also used us before and appreciate it, thank you.

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Everyone we dealt with was helpful and friendly, and the end product was really good quality. Would recommend.

20 juin 2024
Avis spontané
Logo de Hivis

Réponse de Hivis

Thanks very much for the great review, and the recoomend, hope to see you again soon.

Noté 5 sur 5 étoiles

Excellent from start to finish

I ordered a hivis custom vest and they even beat Vistaprint's price! The quality is outstanding I would highly recommend Hivis

16 mai 2024
Avis spontané
Logo de Hivis

Réponse de Hivis

Thanks for the feedback and that you would recommend , it means a lot to us all.

Noté 5 sur 5 étoiles

Brilliant service

Ordered some polo shirts online on Sunday. Phoned them Monday because I'd made an error on the order. Got the corrected order on Wednesday. Brilliant service.

15 mai 2024
Avis spontané
Logo de Hivis

Réponse de Hivis

That's great news Steve, glad we could sort it and as ever, we appreciate the time you took to review.

Noté 5 sur 5 étoiles

I needed 30 Hi-vis vests in a hurry and…

I needed 30 Hi-vis vests in a hurry and Hivis were able to turn around my order overnight and get them to me in time.
Great service from them.

25 avril 2024
Avis spontané
Logo de Hivis

Réponse de Hivis

thanks for the review, I have fed back to everyone, apologies for the late reply and do appreciate you taking the time. hope to work with you again soon.

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