ordered a hydraulic gas lift replacement for my old herman miller size c aeron with the cylinder removal kit. Came quickly and the process to switch over was pretty simple so my chair was back to n... Voir plus
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Very prompt and efficient delivery service, with tracking advice throughout the process. And even better, the item delivered was what I ordered.
Had Herman Miller Aeron Lumbar on 15 July, sent picture and video to show the issue, had it repaired, and eventually delivered on 05 Aug through 40 emails and few calls in the process.... Voir plus
L'entreprise a répondu
The headrest may not be necessary when sitting forward - but it comes into it's own as soon as you tilt the chair back! It is VERY easy to fit on the Aeron chair and is made of the same materials by... Voir plus
À propos de l'entreprise
- Magasin de meubles de bureau
- Accessoires de meubles
- Atelier de réparation de meubles
- Magasin de meubles d'occasion
- Magasin de mobilier de bureau d'occasion
Écrit par l'entreprise
Based in London, HM Chairs specializes in high-quality Herman Miller office chairs and replacement parts. We offer a wide range of products, including the iconic Aeron, Mirra, and Embody chairs, along with essential chair parts such as arm pads, casters, and seat pads. Our services include expert refurbishment to restore chairs to like-new condition, ensuring comfort and durability. Customers can enjoy competitive prices, a price match guarantee, and both national and international delivery options. Visit our showroom in London or shop online to experience the comfort and quality of Herman Miller chairs.
Coordonnées de contact
893 Great West Road, TW7 5PD, Isleworth, Royaume-Uni
- 07396701570
- info@hmchairs.co.uk
- hmchairs.co.uk
4,7
Excellent
108 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very prompt and efficient delivery.
Very prompt and efficient delivery service, with tracking advice throughout the process. And even better, the item delivered was what I ordered.
21 mars 2026
Great chair and service!
1 avril 2026
Gas lift replacement
ordered a hydraulic gas lift replacement for my old herman miller size c aeron with the cylinder removal kit. Came quickly and the process to switch over was pretty simple so my chair was back to normal in no time.
I got the extra height version - and that is quite a bit taller.
30 mars 2026
Worth the money in comfort (and looks)!
The headrest may not be necessary when sitting forward - but it comes into it's own as soon as you tilt the chair back!
It is VERY easy to fit on the Aeron chair and is made of the same materials by some of the same people who designed and manufactured the chair - so it is streets ahead of any other headrests for Aeron. Worth the money! I have now bought a couple for my chairs
19 février 2026
Good shopping experience
Bought the Atlas headrest for my Steelcase Leap V2 as there are not many places in the UK that stock these. Very happy with my experience. Shipping was quick and the item had no issues.
7 février 2026
Avis spontané
Great quality and kind assistance
Great quality and kind assistance. They even delivered the kit to Japan. Really appreciated!
2 janvier 2026
2 chairs both faulty.
29 décembre 2025
Réponse : HM Chairs
Thanks for your feedback.
We’d like to clarify that both chairs were returned to us and fully tested, and no faults were found. The reason given for the return was noise from the casters when moving, which is typically caused by the type or condition of the floor surface rather than a fault with the chairs themselves.
I purchased replacement arm cushions…
I purchased replacement arm cushions for my Humanscale Liberty chair, and they arrived promptly. The quality is satisfactory—while not as soft as the originals, they're quite adequate—and they fit perfectly. The delivery and service were faultless. Ultimately, only extended use will reveal the durability of the product.
31 décembre 2025
Avis spontané
Good technical response and reasonably…
Good technical response and reasonably priced.
24 novembre 2025
Prompt delivery and very happy with the…
Prompt delivery and very happy with the chair, which was as described and fairly priced.
19 novembre 2025
Lovely chair and lovely to sit in…
Lovely chair and lovely to sit in watching tv or reading. Big plus our Dachshund does not bother me because he wants more room to stretch out.
21 novembre 2025
Bought a refurbished chair
Bought a refurbished chair. Arrived promptly. When there was a very minor issue Adam from customer services responded extremely quickly and was very helpful. Would definitely recommend
21 novembre 2025
Avis spontané
hands down best customer support ive ever had!
Best customer support ive ever had. Delivery drivers were helpful and brought it into the house and even offered to help me carey it up my stairs.
I couldnt have asked for a better phone experience when processing my order.
Came ontime exactly as they said.
HmAeron came in an amazing near new condition (1 scuff that doesnt need attention, and basic wear and tear like under seat padding needing replaced) The chair's is working wonders for my back :))
Praise were praise is due, thank you 10/10
22 octobre 2025
Very pleased, thank you :)
Very pleased with my chair and Adam was very helpful with guidance and assistance setting it up. Definitely recommend buying from HM Chairs, delivery was exactly as scheduled. Many thanks ...
22 octobre 2025
Excellent Service
Chair dispatched within the promised time period, delivered by DPD at the time they promised and chair looks absolutely brand new and is super comfortable.
22 octobre 2025
Chair arrived in a timely fashion and…
Chair arrived in a timely fashion and in great condition
8 octobre 2025
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