Hobbypeak Avis 233

I was asking for a refund for a subscription I didn't want. And I got the email that they would refund me. So Im happy

I had an issue in the escalation team was great and helped me figure it out in no time thank you!

So I thought I was ordering shoes to only look at my invoice and it stated a invoice for a membership. I dont even know who you guys are and I don't know what you guys really sell for me to be participating in a monthly membership. I read the reviews and no one stated anything about a membership only complaints was that the shoes took longer to arrive than expected. I paid for express delivery only now to find out they will give me a refund because I dont want a membership.

Never ordered but I love the quickness of the response team. Thanks for the understanding and I appreciate the support.

My faith helped me nearly to solve my problem.

Customer service was a great help handled my situation very professionally fast and accurate thank you hobby

I appreciate the quick response from the escalation team on my misunderstanding of the plan. And the promise of reimbursing me for the two charges found on my account. When that is taken care of, I will give them 5stars
Thank you Sylvia

An ad popped up for an e bike, I continued to try to purchase the bike, after entering my card info I was charged for something from artloomy, not the bike, and then hobbypeak tried to charge me for some mystery item.I have never had contact with either. Watch this place it's evil!

Elsa me ayudo a resolver mi problema, quede satisfecha. Muchas gracias

Thank you brenda for the on time support with my transactions.

Charged my account when I didn't sign up for anything. Not only was it you guys but 2 other companies did the same thing. But you did help with an email saying you will refund me so thank you for that

I really appreciate the company trying to make it right and reimburse me for the two charges found on my account

They keep taking money out of my account. I never got my first free stuff and instead of them telling me that’s not what it was. They kept taking money out of my account. I keep saying I have to go in. I’m getting all these credits to buy stuff. No, I initially signed up for a full free gift. It was supposed to have been a cool free package of a whole bunch of clothes and stuff from Sheen. I don’t know how I got to hobby peak but I really don’t care. I don’t care if y’all I’ve never even heard of y’all or look at y’all darn website.

I had a really positive experience with this company, especially because of their assistance, Zoe. It was fast, easy to use, and actually understood what I was asking without needing me to repeat myself. That made the whole process smooth and stress free. What stood out most is how responsive and accurate the assistant was, it gave clear answers and helpful suggestions, which saved me a lot of time. The overall system feels well designed and user friendly which shows the company has invested in making customer support efficient and accessible

Emily said that you'll are going to go ahead and put my order thru. I hope you'll do. Because I would love to continue being a loyalty customer with you'll.

Was very understanding of the situation and took care of the problem immediately!