The holdstorage group are brilliant. I had rung around a few other companies, and had dealt with very pushy salesmen along the way who refused to listen to my needs or even let me leave the phone w... Voir plus
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Great service. Friendly and efficient staff. Convenient location. My only feedback is the staff are obviously having to deal with an overly rigid system imposed on them from some head office somewhere... Voir plus
L'entreprise a répondu
Going in and out through the motions in life, sometimes you need a place to leave your things for a while, whilst also dealing with people who understand the motions we encounter. I've been using Hold... Voir plus
Great facillities and great service from the team. Daniel, Terence, Armeet and Bernardo have gone out of their way to help with our requests and looked after extra deliveries we have had to site. WE... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We are an award-winning London-based self storage company based in King's Cross - built by and for Londoners. We help people make space for what matters in a city tight on space. Come an experience our modern, bright self storage facilty on York Way, exceptional customer service and great value self storage units.
Coordonnées de contact
260-276 York Way, N7 9PQ, London, Royaume-Uni
- 020 3657 2900
- kingscross@holdstorage.co.uk
- holdstorage.co.uk
4,8
Excellent
86 avis
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A répondu à 100 % de ses avis négatifs
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Thanks to all the staff!
Staff were extremely helpful every step of the way, and always willing to go the extra step whenever I needed some assistance.
23 mars 2026
Avis spontané
Réponse de HOLD Kings Cross - Self Storage
Thanks Nick! Going the extra step is the bit we care about most, so brilliant to hear it came through every step of the way. Team HOLD x
Costly but Worth it
Terence was super helpful and reassuring during the rental process. He was thorough in explaining billing to accessing my storage locker. After speaking with several other companies, I am confident I made the right choice. I will update my review when I check out!
5 mars 2026
Avis spontané
Réponse de HOLD Kings Cross - Self Storage
Thank you Christine, really glad Terence took the time to walk you through billing and access properly, we know that kind of clarity matters. We also appreciate we're not always the cheapest (our big red friends up the road supply that), but we hope the overall smooth experience, the 24/7 access and the lovely modern store we've built keep making the case for itself. Team HOLD x
James was absolutely fantastic!
James was absolutely fantastic! He helped me through the process and explained to me the storage costs and conditions of the contract, which no other storage company ever did for me! Thank you so much, James! Also, all staff is very friendly and helpful. Thank you
4 février 2026
Avis spontané
Réponse de HOLD Kings Cross - Self Storage
Thank you RM! Being upfront about costs and contract terms shouldn't really be a differentiator (come on other storage companies, let's all raise our game together!), but we're glad James made it feel like one. Great to hear the rest of the team have been just as helpful. Team HOLD x
All round great experience!
A very secure storage place, plenty of parking space and always the best service, with a smile - absolutely ace!!
10 février 2026
Avis spontané
Réponse de HOLD Kings Cross - Self Storage
Thanks Mr Bertie, we really appreciate you taking the time to review our King's Cross store. Secure, easy parking, and a smile every time, that's the combination we're chasing, so really glad it landed. Team HOLD x
Good service good staff 😊
6 février 2026
Avis spontané
Réponse de HOLD Kings Cross - Self Storage
Thanks MayR, good service and good staff is exactly what we're aiming for, so we'll happily take that. Team HOLD x
Eleven out of 10 virtual points
A delightful team of die-hard wonders who will always go the extra 5 kilomiles to assist.
I am not related to any of them.
6 février 2026
Avis spontané
Réponse de HOLD Kings Cross - Self Storage
Hahaha, this has made us laugh. You don't *think* you're related to any of us, but you never know Sno. Eleven out of ten noted and appreciated, we'll be quietly retiring the old ten-point scale. Genuinely chuffed the team went above and beyond. Team HOLD x
The experience was perfect
The experience was perfect, no complaints, super easy check in, I had to do it during odd hours post 8pm and they made the arrangements, the team of James, Daniel, Armeet, Terrence and the rest were awesome!
Thank you so much
4 février 2026
Avis spontané
Réponse de HOLD Kings Cross - Self Storage
Thank you Pranav! Sorting a check-in past 8pm is exactly the kind of thing we'd rather just make happen than explain away. Brilliant to hear James, Daniel, Armeet and Terence looked after you so well, we'll make sure the whole King's Cross team sees this one. Team HOLD x
Great service!
Great company, customer service always spot on. Really handy location. Will definitely be back!
29 janvier 2026
Avis spontané
Réponse de HOLD Kings Cross - Self Storage
Thank you for taking the time to review us Alessandro, the team really appreciate it
Super secure unit in a great location
Super secure unit in a great location. Extremely clean, including the toilets, and very helpful staff. The best unit experience I have had and I’ve had a few
12 janvier 2026
Avis spontané
Réponse de HOLD Kings Cross - Self Storage
Wow really great review, big thanks Oliver. We really do try and do things better than the competition, so we're so pleased you got that top experience.
Great staff, very reasonable prices — highly recommended
As a user of a different storage company until now - really professional, helpful staff; efficient move in process; a great range of storage options, very reasonable prices for everything including extras like padlocks/boxes available at reception. Particularly great service from Terrence and Daniel — highly recommended!
26 octobre 2025
Avis spontané
Réponse de HOLD Kings Cross - Self Storage
Thanks Rosie - and yes Terence and Doughnut Dan are legends!
Amazing service
Amazing service , very attentive. Easy access with loads of trolley to load stuff on.
17 octobre 2025
Avis spontané
Réponse de HOLD Kings Cross - Self Storage
Glad you had a good experience, thanks Pressy
Hold Storage Kings Cross have been…
Hold Storage Kings Cross have been absolutely brilliant. Every single interaction with their team has been consistently outstanding — they go above and beyond every time. After being given the runaround (and even some underhanded sales tactics) at other facilities, Hold Storage was a breath of fresh air: transparent, honest, and genuinely friendly.
Customer service in London can be hard to come by these days, but the culture this team has built is remarkable. I truly commend them for it and highly recommend using Hold Storage — you won’t regret it.
25 septembre 2025
Avis spontané
Réponse de HOLD Kings Cross - Self Storage
Thanks Scott, what a cracking review. The best bit is that you've picked up on the culture of our team - we love what we do and so glad that has shone through.
Easy experience, would recommend!
Easy experience from check in to accessing the storage unit. Would recommend!
1 octobre 2025
Avis spontané
Fantastic experience
Fantastic experience - helpful staff, good price, clean and well organised site.
21 septembre 2025
Avis spontané
Hold were great
Hold were great! From the easy to read website, to helpful customer service phonecall, pleasant reception area, parking availability and clean storage, all was brilliant. I was especially grateful for the free Zipcar membership and discount. That was a real bonus. Thanks team Hold!
26 septembre 2025
Avis spontané
Excellent move in/out experience
21 septembre 2025
Avis spontané
Great company
Great company, nice building and great customer service (rare in self storage). Highly recommended. James extra helpful
3 juin 2025
Avis spontané
So far so good 100%
So far so good!
The building is well kept, units seem well secured, customer service is top notch, nice staff. Rates are reasonable. The removal service they recommended was really good (Karim/Ali). There are pods where to work/study and a kitchen area where to have tea or coffee, facilities are comfortable and clean.
Ran away from a different storage company, happy with Hold.
26 mai 2025
Avis spontané
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