Following our holiday when we had a problem with the outbound transfer I contacted Holiday Buzz to ask for a refund for a taxi we had to get (due to the transfer confusion) We paid 26 euro and was of... Voir plus
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Dania resolved my issue quickly and with efficiency. Also her communication is very good. Thank you Dania
Rio gave first class customer service and went above to ensure that all my matters had been in place towards my holiday break . If i could give him 10 stars ! I would . Thank you .
It was a little difficult for me to hear the agent, Rio, at times which made the process a little slower than normal. Eventually made final payment. The Company tried to contact me by phone but they... Voir plus
4,2
Bien
395 avis
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Vicki was pleasant and friendly
Vicki was pleasant and friendly, patient and calm, reassuring me that he would help me with my enquiry, which he did. Thank you Vicki. x
7 juillet 2026
Avis spontané
Milan trip
I was helped a couple of days ago to book a holiday to Milan
Neil was more than helpful I would consider him a great asset to your company
A truly polite young man who's English is great
4 juillet 2026
Avis spontané
Customer Services
Customer Services responded to my email immediately and my query was dealt with quickly and efficiently. Thank you
29 juin 2026
Avis spontané
Neil woodcraft was extremely helpful…
Neil woodcraft was extremely helpful when I had a query and rectified the situation within an hour.
I would not hesitate to recommend him.
29 juin 2026
Avis spontané
We just came from Marrkech
We just came from Marrkech
Hotel owe full and rude
Bedroom worse lots cocroches everywhere breakfast even not cover
Juice was full of fly
Lier company
Please never travel with them and go to L Oliver D Atlas hotel
Waste of money and time
17 juin 2026
Avis spontané
Excellent service from Linda
16 juin 2026
Avis spontané
Documents arriving promptly
Documents arriving promptly
Telephone being answered efficiently
13 juin 2026
Avis spontané
customer support service
very helpful customer support service and friendly. Neil was very good.
12 juin 2026
Avis spontané
Hamara Sikkim trip bilkul hopeless tha…
Hamara Sikkim trip bilkul hopeless tha ,management lower level ka, 4 star hotel change Katke guest house me Tika diya, n koi dhang ka Breakfast n koi dinner, bakwas trip ,paise bekaar Gaye! 2 bar driver ne raste me gadi rok di payment ke Karan!
1 juin 2026
Avis spontané
Spoke to Neil Woodcraft after an issue…
Spoke to Neil Woodcraft after an issue with the hotel
He sorted it out promptly and upgraded our hotel at no extra cost
He was very helpful
5 juin 2026
Avis spontané
The staff were very helpful and…
The staff were very helpful and respectful. Luke was very professional. But I tried to cancel the transfer taxi 2 days after booking, four months before the holiday but taxi service which was very expensive would not accept.
Other than that the staff were helpful.
1 juin 2026
Avis spontané
Eva was brilliant
Eva was brilliant and found all the information I was looking for. Great service and couldn't do enough to help.
22 mai 2026
Avis spontané
Have dealt with Lucy
Have dealt with Lucy, Robin and Eva. All were very helpful so high marks for customer service. Di not fly until October when I hope that and the hotel are as good a service.
18 mai 2026
Avis spontané
Thanks Neil
Today it was Neil I spoke to and he was professional, helpful and able to help with any queries.
J Walshe
14 mai 2026
Avis spontané
Very polite n patient staff n full…
Very polite n patient staff n full response to my questions n needs
12 mai 2026
Avis spontané
patience and constructive advise
patience and constructive advise. very helpful
8 mai 2026
Avis spontané
Dania was very kind and friendly and…
Dania was very kind and friendly and answered all my questions quickly
8 mai 2026
Avis spontané
Excellent customer service from Dania
Excellent customer service when dealing with my queries. Speedy resolution
3 mai 2026
Avis spontané
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