Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
3,4
17 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I ordered a sweatshirt 3 weeks ago and it still says its in Ireland in customs when it said I was coming from the US. Emailed to cancel as at this rate it won't be here in time for halloween. They advised I can't cancel now.....ill dispute it with my cc company! I do NOT recommend.
Total scam. Charged me way too much for taxes. I emailed them about it and got a bogus generic robot reply, essentially buying time. I then saw the garbage reviews and immediately emailed them again and told them to cancel the order - no reply. Immediately filed a complaint with PayPal, sent copies of the emails, and luckily PayPal immediately refunded me. Beware!
Edit to add: look at the robot reply from them. It's exactly the same reply to every review. What a joke!
Réponse de Holyfaithwear
Dear Frank Stur,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@holyfaithwear.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
The item is way too small for a 2X
It's so tight I can't wear it
Réponse de Holyfaithwear
Dear Kim,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@holyfaithwear.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
The shirt, was WAY too small. I ordered the adult XXL and could hardly get it over my head, which is not big at all. The long sleeves were way too short also. The design was not as pictured , and that picture is what I loved about the shirt! I will not be reordering.
At the time I ordered I did not know it was coming from Spain, but the wait for it to arrive did not take as long as I expected.
Well on closer inspection of the shirt and the real item, I’m disappointed. The picture shows a shirt that is embroidered and fabric the actual shirt is screen printed besides being WAY too small.
I cannot return it and they only want to credit me $3.00 and I paid $37.87 🤯
I definitely would NEVER order from them again
Réponse de Holyfaithwear
Dear Deb Johnson,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@holyfaithwear.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
The order went to a different state and when I emailed customer service with screenshots of both the E-receipt with the correct shipping address and the tracking that said that it was delivered in the different state, customer service gave me the same tracking and said that it was delivered to my mailbox in which I stated that it was a different state and city. They gave me the same response 2 more times before they finally gave me a different response, asking if I still want the items and that they will ship the items and they also said that they were going to give me a new tracking but they didn't. 12 days later I wanted a refund and then they finally gave me the tracking and said that it was already shipped. The worst customer service and experience. Would not want to shop or recommend this shop ever.
Réponse de Holyfaithwear
Dear customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@holyfaithwear.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
THIS COMPANY IS A SCAM! Do not order from Holyfaithwear. I ordered 2 sweatshirts & a Tshirt in August. I received a tracking email that it delivered in Ohio at a PO Box. I live in AZ & l've emailed with screenshots of my receipt that have my shipping address and have gotten no response. I gave them an opportunity to make it right so l've now disputed the charges with my bank. Next to contact the BBB.
Réponse de Holyfaithwear
Dear Misty Braunbeck,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@holyfaithwear.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
Place I ordered said they were from Texas! Shirts came from Italy! I ordered a 2 x to be big and it fits like a large! !it took forever to get it as well!
Réponse de Holyfaithwear
Dear customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@holyfaithwear.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
The photo appears to be a sweatshirt type fabric with the design embroidered. Instead, it was a synthetic/neoprene fabric with a printed design.
Réponse de Holyfaithwear
Dear Lori LeBlanc,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@holyfaithwear.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
Great quality, beautiful. Love them and they fit true to size. It did take a long time.e to get to me, but I had no idea they were coming from Spain
I received exactly what I expected and was notified of the shipping whereabouts every time it changed.
Kept me informed on my delivery tracking and shipping was rather quick
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.
