Home Clean Service Aps Avis 130

TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We have booked Home Clean Cph for their AirBnb cleaning while we were away on vacation. Communication during booking was easy and clear, they picked up the key as we weren’t home and sent pictures aft... Voir plus

Noté 5 sur 5 étoiles

Vi havde første besøg af home clean igår, og er fuldt ud tilfredse med rengøringen. De fik tilmed også renset det meste af vores tilkalkede bruseniche, og stadig havde haft tid til den normale gen... Voir plus

Noté 5 sur 5 étoiles

Vi har haft besøg af to medarbejdere fra Home Clean CPH, og vi var rigtigt glade for resultatet. De var både flinke, professionelle, grundige og meget effektive. Hjemmet blev efterladt skinnend... Voir plus

Noté 5 sur 5 étoiles

I am thrilled to leave a five-star review for our home clean CPH! Their attention to detail is impeccable, going above and beyond by not only cleaning but also making the beds and arranging the pillow... Voir plus

À propos de l'entreprise

  1. Service de ménage
  2. Services de nettoyage
  3. Service de ménage professionnel
  4. Service d'entretien du terrain
  5. Service de ménage à domicile
  6. Maintenance immobilière

Écrit par l'entreprise

Home Clean Service Aps tilbyder fleksibilitet, når det gælder booking. Vi har udviklet et online bookingsystem, hvor du nemt kan beregne din rengøring og booke en aftale. Vi værdsætter din tid og arbejder derfor altid med to medarbejdere pr. opgave for at reducere rengøringstiden i dit hjem. Vi ved, at mange arbejder hjemmefra, og det er vigtigt for os, at du føler dig tryg og tilfreds med vores service. Vi tilbyder professionel rengøring til huse, lejligheder, Airbnb-boliger, kontorer, bygninger, erhvervslokaler og meget mere.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

130 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

Very Satisfied!

Excellent Cleaning before moving out. Spotless result and most of the deposit returned. Good Communication. Will use again!

7 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Very satisfied with the cleaning

Very satisfied with the cleaning . They handled my moving cleaning perfectly. Everything was cleaned thoroughly and the landlord had no complaints. Good communication and friendly team. Will definitely use them again for my next move.

15 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

I hired them for my apartment move-out

I hired them for my apartment move-out cleaning and they did an excellent job. The bathroom and kitchen were spotless, and I got back most of my deposit, which I didn’t expect. They replied to my messages very quickly and were really friendly. I even offered them a tip afterwards, but they politely declined saying it was just part of the job. Very professional service. Highly recommended!

30 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Fik næsten hele depositummet tilbage!

Jeg var lidt nervøs for fraflytningsrengøringen, men de gjorde et virkelig grundigt stykke arbejde. Ovnen, badeværelset og alle overflader var skinnende rene. Jeg fik det meste af mit depositum retur, hvilket jeg næsten ikke kunne tro. De svarede super hurtigt på mine beskeder og var meget venlige. Jeg prøvede at give dem et tip bagefter som tak, men de afviste det høfligt og sagde, at det bare var deres arbejde. Kan varmt anbefales!

30 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Hallo,

Hallo,
I called for the service on a very short notice and I was thankful for the immediate response. Thanks for a job well done !

28 mars 2026
Noté 5 sur 5 étoiles

Jeg har nu fast aftale med dem om

Jeg har nu fast aftale med dem om rengøring hver anden uge, og det er den bedste beslutning! De kommer altid til tiden, gør en grundig rengøring af hele lejligheden (støvsugning, gulvvask, badeværelse, køkken) og efterlader alt pænt og frisk. De er søde, respektfulde og tager sig tid til at gøre det ordentligt. Jeg er meget glad og føler mig tryg ved at have dem! Anbefales 100 %!

4 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Til en flytning havde jeg ikke det…

Til en flytning havde jeg ikke det største budget, men de gjorde et rigtig fint stykke arbejde alligevel. Køkken, bad og gulve blev grundigt rengjort, og de fjernede selv kalk og fedt i ovnen. Jeg fik det meste af depositummet tilbage, og det var helt fortjent. Venligt personale og god kommunikation. Jeg vil helt sikkert bruge dem igen ved næste flytning!

12 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Vi her nu haft dem til ugentlig…

Vi her nu haft dem til ugentlig kontorrengøring i 3 måneder, og det er en kæmpe forskel! Skriveborde, gulve, køkken og toiletter bliver altid gjort ordentligt selv de små ting som støv på hylder og tastaturer bliver taget med. De er diskrete, venlige og arbejder effektivt. Endelig en rengøringservice, vi kan stole på! Tusind tak!

20 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Jeg havde brug for en grundig

Jeg havde brug for en grundig fraflytningsrengøring, og de leverede virkelig over forventning! Alt blev rengjort: ovn, køleskab, kalk i badeværelset, vinduer, lister – intet blev overset. Lejligheden var spotless, og jeg fik hele mit depositum tilbage uden problemer. Super professionelle og punktlige. Jeg anbefaler dem til alle, der skal flytte!

4 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

God rengøring

God rengøring, nem kommunikation, søde medarbejdere, imødekommende i forhold til tidspunktet. Altid glade for deres rengøringshjælp : )

20 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Super tilfreds med rengøringen!

Jeg hyrede firmaet til en fraflytning, og de gjorde et rigtig godt stykke arbejde – lejligheden blev meget ren og pæn. Jeg fik det meste af mit depositum tilbage, hvilket var en dejlig overraskelse. Jeg er virkelig glad og har nu lavet fast aftale om rengøring hver 14. dag. Tusind tak for den store indsats I lægger – det betyder meget for os kunder! Anbefales varmt!

9 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Super disappointed

Super disappointed - they charged over 4000 kr for 4 hrs move-out clean (2 cleaners) and the cleaning was incredibly poor. The shower was seemingly untouched, the walls and floors were not cleaned at all, the limescale was barely removed. The only thing close to ok was the oven, which also needed extra cleaning afterwards. 3 hours into the cleaning the cleaners asked me what to prioritise even if I had sent the priority list a couple days in advance. I also complained directly and they made no effort to rectify the situation, blaming it on my apartment being too dirty. This is such a cheap excuse for a cleaning company. You had photos in advance, 8 combined cleaning hrs and the apartment was actually not that dirty either, as I had already pre-cleaned it in preparation. When people pay 4300 DKK for a professional cleaning service, you should be better equipped and not say you could not remove the limescale in the shower because you did not have the right products (which is what the cleaner said). There was also a missing screw from the kitchen sink drain that I had to replace, the suction filter was both unclean and broken after the clean, but the cleaner said not too worry because the management company will need to replace those anyway. I of course got charged off of my deposit for these too.
I can go on and on but honestly, it's not worth more of my energy.
All in all, a horrible experience and I felt scammed at the end of it. Stay away.

10 février 2026
Avis spontané
Logo de Home Clean Service Aps

Réponse : Home Clean Service Aps

Hi Roxana,

Thank you for your review, although it is very unfair and honestly disrespectful.

You booked 3 hours yourself, and after asking to add window cleaning and sending some photos, we advised you to book more time because it was already clear that the apartment needed much more work. You then changed it to 4 hours. Not 8 hours, not 10 hours — 4 hours.

When the team arrived, the real condition of the apartment was much worse than what could be properly completed in the time you booked. You call that “a cheap excuse,” but the truth is simple: if the apartment needs many more hours of work, then 4 hours will not magically turn it into a perfect move-out clean.

The kitchen was in very bad condition. The walls were covered in grease, the doors were greasy, the extractor hood had clearly not been properly cleaned for a very long time, and the kitchen area in general needed far more than a basic cleaning. In several places, the grease was so built up that trying to remove it completely risked taking off the paint before removing all the grease. That is not a normal cleaning situation.

The same applies to the bathroom. The walls were heavily covered with limescale buildup. They were cleaned, but we could not use strong acid on that surface because it would have damaged or stained it. So no, it was not a matter of “not having the right products,” it was a matter of not destroying your surfaces.

You also mention the extractor and other kitchen parts. The reality is that some items were already in such poor condition that they were falling apart from dirt, grease, and wear. The extractor inside was full of heavy grease buildup, and a lot of time had to be spent there because the condition was extremely poor.

Before the cleaning was finished, we told you clearly that more hours were needed if you wanted a much more complete result. Your response was that it was outside your budget and you could not pay for more time. That was your decision.

So it is not acceptable for you to now say you felt “scammed” when:

you booked too little time,

you were advised to book more,

more time was recommended again during the cleaning,

and you refused because you did not want to pay more.

A move-out clean in the condition your apartment was in would realistically have required around 10 hours with 2 cleaners, not 4 hours.

Also, saying the apartment “was not that dirty” does not make it true. The condition of the kitchen, bathroom walls, extractor, surfaces, and overall buildup said otherwise. Pre-cleaning shortly before a service does not remove years of accumulated grease, limescale, and wear.

Everything was communicated to you at the time. What is disappointing here is not only the review itself, but the way you are ignoring the real condition of the apartment and the fact that you chose not to book the amount of time actually needed.

Jeimy
Home Clean CPH

Noté 5 sur 5 étoiles

Great cleaning duo

We've used Home Clean Cph a few times. We were lucky to have Monica and Susan last time. We specifically booked them again today, they did an excellent yet again! Excellent service and good cleaning :)

11 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Jeg har været kunde hos dem i 2 år og…

Jeg har været kunde hos dem i 2 år og er yderst tilfreds. De leverer et rigtig godt stykke arbejde, er rare og ordentlige mennesker – netop det, der skal til, for at man føler sig tryg og godt tilpas med deres service.

28 janvier 2026
Noté 5 sur 5 étoiles

Extremely satisfied

Very serious team, always making the apartment clean and tidy, and following instructions. Can totally recommend

31 janvier 2026

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