Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Brilliant experience ordering from Home Cosmetics 💗 Fabby price on quality brand items and delivered in 2 days from order being placed. Items arrived well packaged and covered in tape marked “Fragi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

After much searching, I finally found a calvin klein perfume that had recently been discontinued at home cosmetics! I am so so happy and both bottles arrived quickly and packaged securely. I was kept... Voir plus

Noté 1 sur 5 étoiles

I ordered a small bottle of Eternity after shave. The smell from the bottle was right so I put some on my face after a shave. There is plenty.of alcohol which stings your face but no distinctive... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de cosmétiques et de parfums
  2. Fournisseur d'arômes et de parfums
  3. Parfumerie

Écrit par l'entreprise

Home Cosmetics is a leading Fragrance & Cosmetics retailer based in Ireland. We offer a wide range of premium Men & Women’s Fragrance & Cosmetics, with over 1300 products from more than 80 big-name brands such as Hugo Boss, Paco Rabanne, Clarins, L'Oréal, and many more. Explore our curated collection today and find the ideal gift.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

446 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 92 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(446)

69 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Christmas Gift

I placed an order for my Mum for next Christmas, website was very easy to navigate through and make payment. I would purchase again from Home Ceramics. Delivery was quick and goods well protected.

30 décembre 2023
Noté 1 sur 5 étoiles
Logo de Home Cosmetics

Réponse de Home Cosmetics

Hi There, it seems your order was placed on the 6th January at 5pm. We operate from Monday to Friday 9-5pm.

Your order was placed on Saturday therefore it was dispatched on Monday and is on the way. If you have any questions please reach out to info@homecosmetics.co.uk

Kind Regards

James Customer Service

Noté 5 sur 5 étoiles

Brilliant

Brilliant! Second order of Jimmy choo 🌸 Blossom genuine and great price for 100mls
Fast delivery too

30 décembre 2023
Noté 5 sur 5 étoiles

Found a discontinued fragrance!

After much searching, I finally found a calvin klein perfume that had recently been discontinued at home cosmetics! I am so so happy and both bottles arrived quickly and packaged securely. I was kept updated with the delivery with messages from royal mail and even given an hour delivery slot of when it was arriving. I am over the moon with my purchase and will be back for more!

22 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Fake products, poor customer service

This company is the most appalling, unreliable company I have ever come across. I ordered a gift set and was sent a completely different gift set box, with the logo in a different place and shower gel with no seal on it. The box was battered and ruined and the perfume didn’t fit in the slot in the box. When I complained about this they said this was because they put the wrong picture up on their website and offered me a 10% off my next purchase!!! They do not sell genuine products and they don’t handle complaints well or give you any compensation for going against trading standards.

4 décembre 2023
Avis spontané
Logo de Home Cosmetics

Réponse de Home Cosmetics

Hi Jess,

We can assure you are products are not fake.

We apologise for sending the wrong product to you.

We sent you a returns label (prepaid).

It is incorrect that we tried to make you pay.

We offered you a full refund in exchange for a return and a 10% discount if you wanted to order something else.

We apologies for the inconvenience caused.

Kind Regards

James Customer Service

Noté 5 sur 5 étoiles

Excellent service.

Easy online ordering & efficient, prompt delivery. Will most certainly order from this company again. I’m delighted with my purchases.

29 novembre 2023
Logo de Home Cosmetics

Réponse de Home Cosmetics

Hi Marilyn,

We are happy to hear you were happy with our services.

Kind Regards

James Customer Service

Noté 5 sur 5 étoiles

Helping local businesses

I was really pleased with my purchase especially the price I thought it was great value as I bought it as a Christmas present for my daughter..well packaged and fast delivery… I didn’t realise it was a local business so I was pleased to be supporting them .. Thank you

28 novembre 2023
Logo de Home Cosmetics

Réponse de Home Cosmetics

Hi Linda,

We hope your daughter enjoys her perfume!

Kind Regards

James Customer Service

Noté 5 sur 5 étoiles

Prompt response and delivered on time

Prompt response and delivered on time. All in all a very good aervice

28 novembre 2023
Logo de Home Cosmetics

Réponse de Home Cosmetics

Hi DJ,

We are happy to hear you were happy with our services.

Kind Regards

James Customer Service

Noté 1 sur 5 étoiles

Payed for fast delivery

Payed for fast delivery , after 3 days still didn’t get my parcel, and I can’t even track it

28 novembre 2023
Logo de Home Cosmetics

Réponse de Home Cosmetics

Hi Boubeker,

Your order was dispatched after 2 days due to Black Friday.

The method of shipping you chose was dpd 2-3 day delivery.

Your parcel arrived within the timeframe.

We are sorry you had a bad experience.

Kind Regards

James Customer Service

Noté 5 sur 5 étoiles

Quick delivery

Ordered on Wednesday and received on Friday
48 hours from ordering to deliver to my door
Very happg

24 novembre 2023
Avis spontané
Logo de Home Cosmetics

Réponse de Home Cosmetics

Hi Lina,

Glad to hear your order arrived on time.

Kind Regards

James Customer Service

Noté 5 sur 5 étoiles

AMAZING

Order went through yesterday afternoon .. arrived just now (10am next day )
Perfectly packaged and wrapped! Amazing service and fab price . Would definitely recommend and use again . Thankyou

24 novembre 2023
Avis spontané

L’expérience Trustpilot

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