Not only did I find the exact part that I needed for my Dishwasher, but the owner of the business went above and beyond to make sure that I got the item delivered the next day, even when the business... Voir plus
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Lisez les avis des autres
I was struggling to find the item,and other suppliers could not respond on time until I consulted Homecraft sales lady,she was so.quick to respond with a reasonable quote and sent me the location.I am... Voir plus
Outstanding experience - when I called all to check on availability there was an unasked for offer to send a photo and details of the part they had in stock so I could see for myself if it would do th... Voir plus
i visited the store and received great friendly service and the part I ordered was ready in 4 days and it works perfectly
À propos de l'entreprise
Écrit par l'entreprise
The online store for all your genuine parts & accessories. It's easy with Homecraft Spares At Homecraft Spares, we’re passionate about helping you extend the life of your appliances by supplying high-quality, genuine spare parts that won’t void your manufacturer’s warranty. We believe in repairing rather than replacing, helping you save money while keeping your appliances running like new for longer.
Coordonnées de contact
148 9th avenue highlands north, 2192, Johannesburg, Afrique du Sud
- homecraftspares.co.za
4,8
Excellent
89 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
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Réponse de Homecraft Spares
Thank you, Rakesh!
Best service from an online store ever experienced!
Very quick call back to verify if my order met my requirements, very speedily delivery arranged, an unexpected appreciated sweet treat and thankyou note in boxed package. Followup after delivery, very good service! WellDone!
24 octobre 2025
Réponse de Homecraft Spares
Hi Lu.
Was pleasure serving you!
Thanks for taking the time to leave us such a kind review.
We REALY appreciate it.
Extremely quick delivery
Extremely quick delivery, literally delivered the next day. Product exactly as advertised and quality is good.
16 octobre 2025
Réponse de Homecraft Spares
Thank you for taking the time to leave us a review.
And Appreciate your business.
Réponse de Homecraft Spares
Thank you!
Glad you appreciated it.
thanks for the business
Best service and price on genuine parts
Best price on genuine parts, and absolute best service. Products delivered in less than 2 days!
Excellent service, thank you very much
8 octobre 2025
Réponse de Homecraft Spares
Hey Hardus du Toit.
Thank you for taking the time to leave a Review.
And We appreciate the kind words.
Reliable and professional support.
I had an excellent experience with Moishe and his team. He went out of his way to assist me in finding the correct part for my Defy washing machine, even after others had told me it was not possible to repair. His dedication, knowledge, and customer service were outstanding, and thanks to his assistance my machine is now working perfectly.
I would highly recommend their services to anyone in need of reliable and professional support. ⭐⭐⭐⭐⭐
25 septembre 2025
Réponse de Homecraft Spares
Thanks Pierina.
Was a pleasure helping you.
Great service received on the chat…
Great service received on the chat line, they helped me describe the item I was looking for without any part number or reference, it was sold out and they were great enough to offer to order it for me. They contacted me again within a few days letting me know that I could order it and the order and delivery was seamless. Great job!!
19 septembre 2025
Réponse de Homecraft Spares
Hey Zimasa
Thanks for the kind words.
I'm stuck with a faulty part that I…
I'm stuck with a faulty part that I bought from you.
22 septembre 2025
Réponse de Homecraft Spares
Hi Mzi
We're truly sorry to hear about your experience.
We would have gladly assisted you with a refund or replacement, as per our Terms of Service. You reported the item as faulty, and we explained that—just like with any other supplier—we first need to receive the item back to have it tested. You agreed to return it, and since then, we've reached out over 10 times via phone and WhatsApp to help facilitate the return. Unfortunately, we have not received the item back or had any further communication from your side.
We always aim to provide excellent customer service and stand by our return and refund policies. If you’d still like to return the product, we're more than happy to assist—please just reach out and we’ll get it sorted.
Warm regards,
Moshe
Homecraft Spares Team
L’expérience Trustpilot
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