homedel Avis 

40
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Arrived within the time communicated. Lads very nice, brought all boxes in for me and helped me process payment when link from suppliers didn't work. Thanks lads.

Noté 5 sur 5 étoiles

Received my packages in Killarney from Dublin this evening The lads helped me with the heavy packages We had the banter Great service I would highly recommend and would use again in a heartbe... Voir plus

Noté 5 sur 5 étoiles

Excellent company to deal with the delivery was on time & I was kept up to date with notifications. The 2 men who delivered my goods were polite & friendly. I would highly recommend this company

Noté 2 sur 5 étoiles

Had my sofa delivered today 16/01/24 we requested to take off their shoes didn't do that due health and safety then why not put a shoe bag over the shoes, like when the meter reading person comes, no... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de transport
  2. aussi dans
  3. Coursier

Écrit par l'entreprise

20 plus years experience working alongside some of the largest retailers in Ireland providing a professional home delivery service nationwide. We spcalise is oversized, valuable items in furniture, bedding, electrical, garden, lighting and events.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

40 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,4

Tous les avis

(40)

13 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Received my packages in Killarney from…

Received my packages in Killarney from Dublin this evening
The lads helped me with the heavy packages
We had the banter
Great service
I would highly recommend and would use again in a heartbeat
Secons time this year I've used
Thanks
Stephen

5 novembre 2026
Avis spontané
Noté 1 sur 5 étoiles

Extremely disappointing experience with…

Extremely disappointing experience with this company.

I ordered wardrobes which arrived damaged after being left outside in the rain without any protective covering and without being placed on a raised surface. I then had to wait an entire week for the company to collect them.

During that week, the damaged wardrobes were taking up a huge amount of space in my dining room and sitting room, meaning we could not properly use either room.

The collection process was also extremely poorly organised. Rather than contacting me to arrange a suitable collection time, I was simply told when they intended to collect them. The delivery/collection company made one phone call to me, which I happened to miss, and did not call back. When I tried to contact them myself, my calls were not answered.

There was very little effort made to communicate with me apart from a text message, which I still have as a record.

For a company dealing with large items such as wardrobes, I would expect much better communication, more professional handling of damaged goods, and a considerably faster collection service. Having damaged wardrobes sitting in my home for a full week because the company could not organise their collection properly was completely unacceptable.

14 septembre 2026
Avis spontané
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Réponse de homedel

Dear ​Aoife,

Thank you for your feedback. We would like to clarify ​what happened regarding your delivery and collection process​.

Our crew arrived on the confirmed date and within the agreed delivery window. As you were not at home to receive the items, under your direct instructions​ by phone to the driver, our delivery team left the wardrobes in the specific location outside your property​. Leaving items unattended outside, ​as your request carries risks regarding weather conditions, which​ unfortunately are outside of our control.

Following your request for a collection, our ​planning team immediately attempted to contact you the very next day via phone calls and text messages to coordinate the pick-up. Unfortunately, these unanswered contact attempts naturally delayed our ability to schedule a prompt collection.​ We are sorry that you feel disappointed.

At HomeDel, we pride ourselves on professional service and clear communication, but we​ do rely on ​customer instruction and responsive communication to execute services smoothly.

Best regards

Noté 5 sur 5 étoiles

Great communication

Great communication, brilliant delivery staff. Friendly, efficient and professional. A pleasure to deal with. Thanks Shane and also to your partner whose name I confess I never asked.
Would recommend Homedel wholeheartedly.

4 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Great Delivery Crew

If there’s a better delivery service in Ireland I’ve yet to meet them. Homedel.ie were truly professional. They texted in advance to see if the proposed date was suitable, and then phoned at 8.30am on the agreed morning to tell me the time of delivery. It was an extremely tight fit getting the furniture suite into the lift and on through a couple of doors. The delivery crew, Jordan and Nathan were extremely patient and persevered throughout. They are excellent ambassadors for Homedel and they place a huge focus on meeting and exceeded customer expectations. They finished the job assembling the legs and other parts that needed to be removed in the process. Great job!

25 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Great service

Great service. Arrived at the specified time and gave plenty of notice. Polite, mannerly and professional to deal with.

16 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Great service

Great service, they texted me to confirm delivery date and also on delivery day they rang me to let me know estimated time of delivery, arrived on time, I ordered sofa so they brought sofa straight in to my seating room, I was very happy

10 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

We had a sofa and two mattresses…

We had a sofa and two mattresses delivered today. We received notification for day of delivery then another notification of time of delivery. Fast efficient service would highly recommend. The lads were very polite and friendly.

26 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent Communication and Smooth Delivery

I ordered a wardrobe and bedside table from JYSK at Tallaght and was delighted with the service. They texted me on February 7th to confirm delivery for the 10th, which I found very helpful.

Homedel.ie handled the delivery and messaged early that morning with a time frame of 9am–12 noon. The order arrived at 10am, which was perfect as I was working at 12. Everything was well wrapped and arrived in excellent condition.

Both companies communicated well and provided a smooth experience.

10 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent Service

Cormac & Aidan were here today and they were so lovely to have in the house. They delivered and assembled our suite seamlessly. An excellent service all round from first contact to delivery. Thank you guys.

20 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Outstanding Service from Cormac and…

Outstanding Service from Cormac and Daniel today. They took away our old sofa (no easy task) and delivered the new sofa with expertise & professionalism. Nothing was a problem as they installed our new sofa and they were so courteous and helpful. It was an absolute pleasure to deal with them, and we would highly recommend them and their company for any future deliveries. Thanks

19 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Great delivery

Just had my sofa delivered by two of the nicest, most helpful guys I've met in a long time. Nothing was too much trouble for them. I'm in a small house and they even took the old sofa outside for me.
I'm so grateful and can't thank them enough.

11 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Great Delivery

Got a Dreams.ie bed delivered by this company. Had to contact Dreams as my delivery was overdue. However, within 24 hours, I got a reply from HomeDel to let me know that it would be delivered in 2 days time as they were in the area. A day before the delivery date, I got contacted again about the timeframe that they would arrive on the delivery day. They did deliver my bed within the timeframe on the selected day. And they also took my bed upstairs and disposed of the old dismantled bed frame. Communication was excellent with this company. Couldn't fault them.

8 juin 2024
Avis spontané
Noté 2 sur 5 étoiles

10 day's after been given a date for…

10 day's after been given a date for delivery item's finally arrived, not the crew's fault. But never again. Clarification needed so review stays up,orders two chairs from jysk 6th March on the 7th homers text me to say delivery for Saturday the 9th no show ,contacted jysk again they said items had not been collected,waited and waited arrived today 19 th March .

19 mars 2024
Avis spontané
Logo de homedel

Réponse de homedel

Hi Vincent, sincere apologies for the inconvenience caused. We are currently looking into the cause behind this and will be in touch via phone. Kindest Regards, HomeDel.

Noté 5 sur 5 étoiles

Had a few items delivered recently via…

Had a few items delivered recently via HomeDel on different occasions and never had a problem. From the ladies who contacted me to arrange my delivery date to the drivers that delivered, I’m always kept updated on times or if I need to reschedule it is never an issue and try to accommodate as best as they can.

I can’t understand a few of the previous reviews as I noticed they are mostly from UK customers, and even from the US.. Correct me if I am wrong, but this is for Homedel in Ireland, not the UK or US, which looks to be a different company & are receiving wrongful reviews. These should be verified first??

Anyways, always a pleasure to deal with Homedel Ireland team!

12 février 2024
Avis spontané
Logo de homedel

Réponse de homedel

Thank you for your review Chloe. Yes we have received reviews which are nothing to do with HomeDel Ireland which have now been reported to Trust pilot.

Noté 2 sur 5 étoiles

NOT A HAPPY BUNNY

Had my sofa delivered today 16/01/24
we requested to take off their shoes didn't do that due health and safety then why not put a shoe bag over the shoes, like when the meter reading person comes, no time slot is given, the driver phone near the time. This delivery company has no regards to the customers belives or there property, my door frame is damage. I'll also contact DFS customer services to why they have this agency delivery? Now next time I want to delivery I'll ask Purchasing company who they delivery agency is? If it's wshomedel I'll take my custom elsewhere.

16 janvier 2024
Avis spontané
Logo de homedel

Réponse de homedel

Hi, this trust pilot is for HomeDel Ireland who do not operate in the UK.

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