Ordered mopster.utter rubbish. Photo of advert shows totally different mophead.mine is wool. Who on earth washes their floor with a wool mop??? Customer service next to useless and pretty rude. Re... Voir plus
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Received what I ordered 1 month after ordering and because I reminded them. Ordered something on December 6th. Apparently they waited until Dec 16th to ship it. Wrote them an email on Boxing day, mira... Voir plus
I ordered 2 sets of dark grey candles and they took the money from bank account that was on the 13th of December and I’ve never received an email or any correspondence from this scamming company, They... Voir plus
Ordered presents several weeks before Christmas. Track order does not work, nothing received and automated email responses just keeps asking for same information. So no presents or money, and track... Voir plus
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I bought a beautiful throw blanket
I bought a beautiful throw blanket, and it’s even softer than described. HomeFaves makes it simple to upgrade your living space with luxurious and cozy items. I'm already planning my next purchase.
Delivery was much quicker than…
Delivery was much quicker than estimated, and the packaging was robust, ensuring my delicate items arrived in perfect condition. This level of service is rare and truly appreciated. Five stars.
I've been searching for unique artisan…
I've been searching for unique artisan decor for months, and I finally struck gold here. The pricing is fair for such high quality, and the checkout process was quick and easy. A pleasure to shop.
The product descriptions are spot-on
The product descriptions are spot-on, and the photos accurately represent the items. It’s a relief to order something online and have it be exactly what you expected. Great job, HomeFaves!
My kitchen is finally complete thanks…
My kitchen is finally complete thanks to HomeFaves. The pieces arrived well-packaged and look stunning. I appreciate the attention to detail in their product sourcing. Will definitely be back soon.
The customer service team was a massive…
The customer service team was a massive help when I had a query about my order. They resolved it quickly and professionally, which made the entire shopping experience seamless and enjoyable.
I was genuinely surprised by the value…
I was genuinely surprised by the value here. Everything I ordered exceeded my expectations in person, and the whole browsing experience was a delight. A new favorite for home essentials.
Found the perfect statement piece for…
Found the perfect statement piece for my living room! The quality is outstanding, and the delivery was incredibly fast. Highly recommend HomeFaves for truly unique home decor.
Hasn’t arrived
Ordered 10 days ago for a birthday present, still not here with no indication as to when it may do so I now need to go out and buy something else. This is a Chinese based company masquerading as a UK one. I wish I had checked the reviews before ordering.
Do not order from this company
Do not order from this company. Faulty product received. They wanted a video to prove the fault which I sent but was told to send another. I refused and asked for a refund. Was told they would only provide a refund if I returned the item at my cost!! It's faulty so they should be going out of their way to resolve the problem but they are not interested once they've got your money
Watch
Watch - not UK based
Ordered the glow bird, really poor quality. Cheap plastic.
They offer full returns, with cost of delivery, but they are based in China with no UK address so to do a return is extremely expensive.
Bought a mini seed shredder
Bought a mini seed shredder. Thought I was buying from UK but it came from Hong Kong. Arrived broken after all the waiting. What an absolute crock!
Products on website aren’t what you get
This is a Chinese based company and the product you get isn’t the same as the picture! I ordered a white ice box and the one I got was cream. It’s poor quality and one part fell apart straight away. I contacted their customer support to return it and was told I’d have to pay return postage to china and that even though it was cream it was the correct product. The pictures in their website are photoshopped! Avoid at all costs.
I ordered the mopmaster
I ordered the mopmaster. They sent it to a wrong address and showed photo of wrong door and said delivered. I sent photos of my flat, the correct street and my door. I gave clear evidence and said they should check on google streetview. They have not bothered to reply to my complaint and lots of photos. I have wated £19.99. They are a rude and rubbish company. I feel angry and afraid, they seem dishonest and sloppy.
Delivered last week left in the bag in…
Delivered last week left in the bag in kitchen didn't rush to use cause thought they won't clean .so tried today Sunday morning hey presto
Sprinkley clean and no streaks like you say.i was very skeptical.
But was amazed 👏
Cheers guys
The order took longer than was adviced.
The order took longer than was adviced.
Luckily arrived in time .
Difficult to see how to put in the essential oil into the glow bird as there were no instructions
Complete Scam
Complete Scam
Chinese company unlawfully trading in the UK and ignoring all consumer protection regulations. It has been reported and I hope will be closed down shortly.
Items are drop shipped from China
Items are drop shipped from China - i chose the standard delivery then got tracking saying it would take up to 21 days as was being sent from China. Customer service is just automated live chat. I would avoid and just go direct to the supplier in future as this is just cheap items.
Ordered 2 mops what arrived were just…
Ordered 2 mops what arrived were just mop heads totally useless they were advertised with a pole and pull down contraption to remove excess water utterly rubbish. They are saying I ordered 2 replacement mops which I assumed were mops not mop heads I ordered from UK and have a UK return address but they say I must send back to China total scam order number #HF100132
Product exactly as described
Product exactly as described. Bought for a wardrobe that has no light and now can see what colour of clothes to pick. Easy to set up and kept informed of delivery throughout.
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