Homeheat Limited Avis 

Kevin and his team at Homeheat Ltd have my whole hearted recommendation.
Acceptable prices for replacing our 15 year old boiler had been received from two recommended sources. We should have decided which to choose sooner, but wanted more detailed information.
Then on Sunday 15 January the fan had failed. Urgent replacement was preferable to repair. The other potential quote provider could not be contacted until his office opened on Monday, but on Sunday Kevin answered my call to his mobile. We discussed Kevin’s quote in detail. My concerns were answered and he was able to replace my boiler on Wednesday 18 January.
I was delighted when Billy arrived before 8.30. Previous bad installation experiences prompted me to see what I was getting before losing the repair option. That Billy did not have any replacement items in his van was worrying. However, with my anxiety level running high, he promised delivery would follow in good time and started the decommissioning and preparation work.
The van arrived at 9.00. Everything needed was now delivered and of top quality – such a relief!
Billy did an excellent installation job, fully meeting manufacturer requirements and exceeding my expectations. He also removed the original unsatisfactory feed tank arrangement.
The value of a full 10 year manufacturer’s warranty is massive. I now understand why it is only given when the installer is known to be highly competent and is trusted by the manufacturer.

Engineers respectable quote was received the day after initial survey. Timescales were discussed and due to vulnerable occupants assurances were given if the old boiler failed they would review timescales. As Sod’s Law would have it - no hot water coming from old boiler by the weekend. Communicated with Engineer on Sunday and plan was put into action and new boiler installed the next day.

Punctual very helpful and professional Kevin was approachable and answered all our questions would recommend Home and Heat first class service 100 out of 100

Great service
Great service, support and communication. Our Ferroli Maxima 35C Boiler went up in smoke on Christmas Eve. Despite it being the festive period Kevin visited within 24 hours of our first phone call and Billy installed our new boiler within a week. Lynne and the team at Homeheat have been brilliant from start to finish.

Homeheat Ltd were recommended to us by a colleague, and the service from the whole team was exceptional, from emails and phone calls from the office staff, to the engineer who went above and beyond and gave up a days holiday to install our new boiler because he recognised that having no heating or hot water over Christmas and New Year is challenging, especially with a young family. Ours wasn’t a straightforward job, but nothing was a problem, even working in an external boiler room in sub-zero conditions for 9 hours. We wouldn’t hesitate to use Homeheat Ltd again, and definitely recommend to others.

New boiler installed promptly in one day and repairs to remove old flue space completed to a high standard...and all at a very competitive price compared to other quotes. All the staff were helpful and efficient in dealing with my queries. Highly recommend.

My boiler broke down during the coldest week of the year and it quickly became clear that I needed a new one. Trying to find a gas engineer who could supply and fit the boiler I wanted quickly and at a reasonable price proved to be so stressful. As soon as Kevin came to my house, I knew I was in safe hands. He is extremely knowledgeable and clear in his explanations. The company's quote was the best of 6 I received and the boiler was installed on a Sunday to speed things up for me. Billy, the engineer who did the work was amazing. He worked tirelessly throughout the day to get my heating up and running again. I also really appreciated dealing with a company with a great office set up. The staff there (particularly Gillian), always pleasant and helpful and kept me up to speed throughout the process. I didn't know this company or anyone connected to it before this experience but wouldn't hesitate to recommend them and wouldn't go anywhere else if I ever needed a new boiler again (fingers crossed I won't !).

Woke up this morning in penicuik minus 6°, no heating.
Phoned Kevin, who had previously installed my boiler, and he managed to get my heating up and running within the hour.
Excellent service 👏

I needed a new boiler fitted in my rental property in Glasgow and opted for a Worcester 4000 ....I met Kevin from Homeheat and he checked out the flat and quickly sent me a price...on the day of fitting Paul and Lee came and fitted the boiler ..they put dust mats down and tidied up as they worked...totally nice guys and nothing was a problem to them...at the end Harry the electrician came and connected up the thermostat...another nice guy...fully recommend Homeheat...they were also the best price by far out of the 3 x quotes I got..

A good professional business, with fair prices and excellent customer support. What more can you ask for?

Had new Radiators fitted, some moved around. When they ran into a problem, they pushed on through, and got my work done to a very high standard.

Dealing with the back office has also been a pleasure.

Don't hesitate to give them a call.

Really professional job and communication from start to finish. Installers had lots of knowledge and persevered with problems. Good prices too. I'd highly recommend homeheat.

Clear, quick and transparent communications. Came quickly to quote and do the work, sticking to the quote. Work delivered very professionally. Thanks.

I totally recommend using Homeheat, from having Kevin come to our house explaining everything that they would do to receiving the quote setting a date for the work to be carried out and on the day Billy arrived on time completed the work explained how the boiler worked and left leaving me feeling very happy. The office staff are very efficient and very friendly and helpful they sent me the quote, set a date for installation, contacted me with a reminder of the installation, and the day after completion they contacted me to check if I was happy with the service and sent my paperwork out with advice on how to pay. I have used this company for years and will continue to do so.

From the first visit, through the quotation, installation and finishing, these guys were quick and professional. Very reasonable too. Customer service was excellent. Would highly recommend.

The whole experience from Kevin's initial visit to assess the work prior to quotation, through to the installation and completion of what turned out to be a problem job (not of Homeheat's making) was handled in a very professional and efficient way both by Kevin and his team. I cannot recommend them highly enough.

Helpful from start to end. Getting the quote was easy and hassle free. I've been arranging a lot of quotes for different work and this was by far the least stressful. From then on, they answered all my queries and helped out with accommodating a plasterer I had arranged. Homeheat also offered to return should there be any problems. Hopefully that won't be needed. Can't fault them.

Excellent service, from initial service by Kevin to new boiler install by Paul.
The job was completed in a day, house left clean and tidy, old boiler parts disposed of.
Based on install works, I will be using Homeheat Ltd for future boiler maintenance and servicing.
I would highly recommend Homeheat Ltd and all the Staff.

Homeheat is an excellent company for customer service.
They were one of three recommended by an online boiler advisory service.
They contacted me and sent out an engineer the next day.The written quote arrived the next day and the price was very competitive.They followed up with phone calls and did there best to help me make a decision.
I would 100% recommend this company.

Very satisfied with the overall service couldn't recommend enough.

Thank you very much for the top-class service I received. I am totally happy with the process starting from the quotation until completion. Great communication and understanding of the customer needs and budget ability, great staff at the office looking after paperwork, and great engineers looking after every detail like cutting all old pipes, putting the floor back the way nobody would notice it has been opened, and cleaning after work. At the end, I was shown how the boiler works etc. Great service, I feel looked after as a customer which is really hard to get nowadays. Service worth every penny. I will definitely return when needing similar job to be done. Thank you guys, you are fantastic in what you do!!!