Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I dealt with Rachel Harvey today via phonecall and had a very positive experience. I found her to be very helpful, informative and understanding with the questions I had and able to answer these in a... Voir plus

Noté 4 sur 5 étoiles

Rachel Harvey phoned me at a time previously agreed and was professional, friendly and empathetic. She made sure I was aware of all my options and that I was happy with my next actions.

Noté 5 sur 5 étoiles

Searching for a comprehensive policy for my tenancy to include pet cover I found the Homelet policy offering fitted the bill exactly. The agent, Adam was very polite and thorough in ensuring the polic... Voir plus

Noté 5 sur 5 étoiles

I had a great experience with Home Let. Connor Smith was extremely kind, professional, and helpful throughout the process. He took the time to clearly present all the insurance options available and e... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence d'assurance

Écrit par l'entreprise

HomeLet is award-winning: Sunday Times Top 100 Best Companies to Work For employer two years running, Feefo Gold Trusted Service Award winner (based on over 6,000 independent customer reviews) ESTAS Best in Sector Tenant Referencing & Insurance 2019, ESTAS Supplier of the Year 2019, UK Top 50 company for customer service for three years running.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 85 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Rachel Harvey phoned as agreed…

Rachel Harvey phoned me at a time previously agreed and was professional, friendly and empathetic. She made sure I was aware of all my options and that I was happy with my next actions.

16 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Rachel Harvey

Rachel Harvey was so helpful to us who have not previously rented a property. Rachel explained all aspects of renters property insurance so clearly making it easy to understand.

15 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

I dealt with Rachel Harvey today via phonecall and had a very positive experience. I found her to be very helpful, informative and understanding with the questions I had and able to answer these in a way I understood. I look forward to dealing with her again.

15 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Searching for a comprehensive policy ...

Searching for a comprehensive policy for my tenancy to include pet cover I found the Homelet policy offering fitted the bill exactly. The agent, Adam was very polite and thorough in ensuring the policy met my needs answering all my queries clearly. Would recommend.

15 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Homelet renewal by phone

Rachel Harvey phoned up to see if I wanted to renew my insurance with Homelet. she was personable and professional and led me through the process of renewing my insurance.

14 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Good company to use

I’ve used this company for the past 6 years, and have been very happy with their quotes and service. My renewal today was handled by Rachel Harvey, who was friendly and helpful.

13 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Very good service

Very good service

9 avril 2026
Avis spontané
Logo de HomeLet

Réponse : HomeLet

Thank you for your review. We’re pleased to hear you received very good service. Your feedback is appreciated, and we’re always here if you need any further support in the future.

Noté 5 sur 5 étoiles

Great service from the team

Great service from the team. Victoria was helpful, professional and patient with me throughout the process

9 avril 2026
Avis spontané
Logo de HomeLet

Réponse : HomeLet

Thank you for your feedback. We’re delighted to hear that you received great service from the team and that Victoria was helpful, professional and patient throughout the process. Your kind words are truly appreciated, and we’re always here if you need any further support in the future.

Noté 5 sur 5 étoiles

Adam was very helpful and patience in…

Adam was very helpful and patience in communicating with me over choosing the best deal. Thank you.

9 avril 2026
Avis spontané
Logo de HomeLet

Réponse : HomeLet

Thank you for your review. We’re pleased to hear that Adam was helpful and patient while supporting you in choosing the best deal. Your feedback is greatly appreciated, and we’re always here if you need any further assistance in the future.

Noté 4 sur 5 étoiles

Efficient Handling of HomeLet Insurance Application

The HomeLet insurance application was handled efficiently by Valentin Valeanu. Communication was clear and timely, and the process was smooth from start to finish. Overall, a professional and reliable service.

9 avril 2026
Avis spontané
Logo de HomeLet

Réponse : HomeLet

Thank you for taking the time to share your feedback. We’re delighted to hear that your HomeLet insurance application was handled efficiently and that Valentin provided clear, timely communication throughout.

We’re pleased the process felt smooth from start to finish, and we truly appreciate your kind words. If you need any further support in the future, we’re always here to help.

Noté 5 sur 5 étoiles

I had a great experience with Home Let

I had a great experience with Home Let. Connor Smith was extremely kind, professional, and helpful throughout the process. He took the time to clearly present all the insurance options available and explained everything in a way that was easy to understand. Connor made sure I had all the details I needed and helped me choose the option that was right for me without any pressure. His support and clear communication made the whole experience smooth and stress-free. I really appreciate his excellent customer service and would highly recommend Home Let.

8 avril 2026
Avis spontané
Logo de HomeLet

Réponse : HomeLet

Thank you for taking the time to share such a detailed and positive review. We’re delighted to hear that you had a great experience with HomeLet and that Connor provided such kind, professional and helpful support throughout. It’s wonderful to know he explained all the options clearly and helped you choose the right cover without any pressure.

We’re really pleased the process felt smooth and stress‑free for you. Your recommendation means a lot, and we’re always here if you need any further assistance in the future.

Noté 5 sur 5 étoiles

The advisor who has handled my call is…

The advisor who has handled my call is very polite, friendly and helpful

8 avril 2026
Avis spontané
Logo de HomeLet

Réponse : HomeLet

Thank you for your review. We’re pleased to hear that your advisor provided a polite, friendly and helpful service during your call. Your feedback is greatly appreciated, and we’re always here if you need any further support.

Noté 5 sur 5 étoiles

Adam was very helpful with everything…

Adam was very helpful with everything he said

7 avril 2026
Avis spontané
Logo de HomeLet

Réponse : HomeLet

Thank you for your review. We’re pleased to hear that Adam was able to help and that you had a positive experience. Your feedback is appreciated, and we’re always here if you need any further support.

Noté 4 sur 5 étoiles

Valentin V

Valentin V , really took his time to explain the policies for me. I was really convinced with his professionalism.

7 avril 2026
Avis spontané
Logo de HomeLet

Réponse : HomeLet

Thank you for sharing your feedback. We’re delighted to hear that Valentin took the time to explain everything clearly and that his professionalism made such a positive impression.

We truly appreciate your review and are always here to help whenever you need support.

Noté 5 sur 5 étoiles

Best Rent Guarantee Service !

This company is very transparent, especially Rosa Johnson. She was very efficient and professional from the beginning ! Homelet is my go to for rent guarantee across all my residential properties.

6 avril 2026
Avis spontané
Logo de HomeLet

Réponse : HomeLet

Thank you for your fantastic feedback. We’re thrilled to hear that you rate our Rent Guarantee service so highly. It’s wonderful to know that Rosa provided such transparent, efficient, and professional support from the very beginning.

We truly appreciate your trust in HomeLet and are delighted to be your go‑to provider for rent guarantee across all your residential properties. Your recommendation means a great deal to us.

Noté 5 sur 5 étoiles

Rosa was very professional yet warm.

2 avril 2026
Avis spontané
Logo de HomeLet

Réponse : HomeLet

Thank you for your feedback. We’re delighted to hear that Rosa provided service that was both professional and warm. We truly appreciate your kind words and are glad she made your experience a positive one.

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