Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

Customer service was slow to reply, however they did rectify my mistake and I received my order well packed. The product was great, just as described.

Noté 1 sur 5 étoiles

Hello, I recently purchased a coffee machine from your company. While it has a milk heating feature with a steel container, I noticed that the milk sticks to the container despite following th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

After trying my friend’s Turkish coffee machine from Homend, I knew my next purchase would be from them. When it came time to replace my Turkish tea maker after two years, I chose the Homend tea maker... Voir plus

Noté 5 sur 5 étoiles

I love the design of this product, the upper chamber being aligned to the engine section from holding parts makes it look really neat and trendy. It’s much more powerful than my previous blender, he... Voir plus

À propos de l'entreprise

  1. Fabricant
  2. Magasin de plans de travail

Écrit par l'entreprise

𝗛𝗼𝗺𝗲𝗻𝗱 was founded in Turkey in 2009 and quickly added value to homes with its stylish designs in small home appliances. With a mission to develop meaningful innovations and functional solutions that serve life, Homend has been continuously evolving. Now, we are proud to announce our presence in the UK. We enhance your homes with our smart home appliances, contributing value to your living spaces. 𝟭𝟬𝟬% 𝘀𝗮𝘁𝗶𝘀𝗳𝗮𝗰𝘁𝗶𝗼𝗻 𝗴𝘂𝗮𝗿𝗲𝗻𝘁𝗲𝗲 Experience Homend products for 60 days. Get your money back if you are not 100% satisfied. Smart products, designed for your kitchen counter. Our products come with a 𝘁𝘄𝗼-𝘆𝗲𝗮𝗿 𝘄𝗮𝗿𝗿𝗮𝗻𝘁𝘆.𝗡𝗼 𝗽𝗮𝗽𝗲𝗿𝘄𝗼𝗿𝗸 and with 𝗳𝗿𝗲𝗲 𝗰𝗼𝗹𝗹𝗲𝗰𝘁𝗶𝗼𝗻-𝗱𝗲𝗹𝗶𝘃𝗲𝗿𝘆 you’ll get a full refund or replacement for any production-related problem.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

57 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service

Quick delivery with excellent communication. Dinner service is beautiful, very impressed.

28 novembre 2024
Noté 4 sur 5 étoiles

large air fryer

very nice , large air fryer, only one thing missing is a operating instruction for all the touch buttons, even a electronic link would be useful

6 novembre 2024
Noté 5 sur 5 étoiles

Well done you guys!

Thank you for not letting yourselves down….all too often one gets lured into a false sense of security with these companies, you then find you’ve bought some substandard rubbish that you can’t send back.
Not with this company.
Excellent quality of product and service.
Well done you guys for redeeming my faith!

5 novembre 2024
Noté 5 sur 5 étoiles

Exceeded expectations: Better taste and fast delivery!

After trying my friend’s Turkish coffee machine from Homend, I knew my next purchase would be from them. When it came time to replace my Turkish tea maker after two years, I chose the Homend tea maker, and I'm glad I did. The tea tastes better than with my previous machine, and to top it off, it was delivered three days ahead of the expected delivery date. Highly satisfied!

18 octobre 2024
Noté 5 sur 5 étoiles

The investment of the year!

I recently started to use this airfryer and I cooked, vegetables, burger, premarinated chicken wings.
Burger was ready in 10 min- A-MA-ZING taste
Chicken was ready in 20min another success
Vegetables are ready in 30min quite yummy and healthy.
This was the investment of the year.

10 septembre 2024
Noté 1 sur 5 étoiles

Complaint about coffee machine

Hello,
I recently purchased a coffee machine from your company. While it has a milk heating feature with a steel container, I noticed that the milk sticks to the container despite following the instructions.

I am disappointed as I expected a higher quality performance from this product. Could you please assist me in resolving this issue or advise me on what steps to take next?

Thank you for your attention to this matter.

Best regards,

18 juin 2024
Logo de Homend

Réponse : Homend

Dear Nejla,

Thank you for reaching out and sharing your feedback about our coffee machine. We strive to deliver high-quality products, and we're sorry to hear that you have experienced this issue. We understand how disappointing that must be.

We use quality stainless steel for our containers to ensure durability and a premium feel. While this choice does mean that the milk might stick more than it would with a non-stick coating, it also means that you’re benefiting from a material that is more robust over time.

To address your concerns, we offer a 100% satisfaction guarantee. If you are not fully satisfied with the product, you are welcome to return it for a full refund. We want you to have a positive experience with our products and hope this solution meets your needs.

We appreciate your understanding and look forward to assisting you further. Please let us know how you would like to proceed.

Homend UK Team

Noté 5 sur 5 étoiles

I bought Turkish coffee maker

I bought Turkish coffee maker. Turned out It wasn’t the one what I actually wanted. Wrote to customer service on Sunday and they get back to me an hour after. They send me the return label straight and the new machine next day. An amazing customer service, never seen anything like it 👍🏻

16 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Two really impressive products

I ordered an Airfryer and the Mixfresh blender, both arrived swiftly and after unpacking looked fantastic. Both are an elegant additions to our kitchen, looking minimalist and crisp on our counter tops. Both do what they say on the box brilliantly and the airfryer is particularly impressive with it's range of easy to use settings, all at an incredibly competitive price compared to our old airfryer.

7 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Pretty and powerful blender

I love the design of this product, the upper chamber being aligned to the engine section from holding parts makes it look really neat and trendy.
It’s much more powerful than my previous blender, hence it blends very smoothly.
I also would like to acknowledge that it is delivered sooner than I expected. Strongly suggest this blender to anyone looking to upgrade or buy a new one.

25 avril 2024
Noté 5 sur 5 étoiles

I bought it because it can be adjusted…

I bought it because it can be adjusted for temperature. I don't like drinking coffee in water that's too hot. This product adjusts the temperature and shows the temperature of the water while keeping it hot inside. The outside doesn't heat up. It has a very stylish appearance. I recommend it

10 mai 2024
Noté 5 sur 5 étoiles

Really good experience

Five stars and more if possible.
From start to finish this experience was top notch. Very quick service. Kept me updated on delivery. Absolutely fantastic service, I hardly tend to leave reviews but on this occasion I had to. Beautiful and very elegant  toaster. I will  be shopping with you again and recommending you to my friends and family.

13 mai 2024
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus