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Lisez les avis des autres

Noté 5 sur 5 étoiles

We’ve just had our application approved, and the entire team has been brilliant throughout. A big thank you first to Hal, who was amazing right at the beginning getting our viewing sorted so quickly... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Thank you so so much to Jemma Dean and all of the HomeNowUK team! We only started looking at new properties to see what kind of houses we would aspire to live in some day after saving for a few years.... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

The application process was very easy and straight forward, the team was great very thorough and supportive and I would recommend. unfortunately Gleeson let the process down the drive isn’t finishe... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have had a fantastic experience with Homenowuk and such a quick turn around from when I first inquired to literally moving in within weeks of first contact. Michael's communication was excellen... Voir plus

L'entreprise a répondu

À propos de l'entreprise


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

37 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,4

Tous les avis

(37)

29 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great experience with Homenow

Investing with Homenow has been a great experience for me so far. The entire process, from start to finish, has been smooth and straightforward thanks to the Homenow team.

A special thank you to Gareth, who has been my adviser throughout this journey. He has been incredibly supportive, guiding me through every step and consistently following up to ensure everything progressed smoothly. His dedication and support helped me move into my new home quickly, and I’m truly grateful for that.

Homenow has made the journey to homeownership so much easier, and I couldn’t be happier with my experience so far. I would definitely recommend Homenow to any renters looking to get onto the property ladder through their rent-to-buy scheme.

Thank you Homenow, and especially Gareth for making this journey such a positive one!

Cynthia N.

13 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

Rent to buy TODAY with HomeNowUK!

Thank you so so much to Jemma Dean and all of the HomeNowUK team! We only started looking at new properties to see what kind of houses we would aspire to live in some day after saving for a few years......yet here we are 2 months later! Receiving the keys to our own new family home. A chance at getting a foot in on the property ladder, no stress with the legalities of solicitors for 2 years while we save our deposit through the rent and a beautiful new house to raise our son in! Thank you all again for your help, advice, guidance and expertise in renting to buy and property management. We sincerely recommend any first time buyers to choose this company for a quick and smooth process with the unbelievable but very realistic chance to rent and eventually own their own home!

1 octobre 2026
Avis spontané
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Réponse de Homenowuk

We're so excited for you and glad you got in so quickly! I'm so happy we've managed to get you in to your first home 2 years early- Jemma (and team!)

Noté 4 sur 5 étoiles

The application process was very easy…

The application process was very easy and straight forward, the team was great very thorough and supportive and I would recommend.

unfortunately Gleeson let the process down the drive isn’t finished and I was left with a huge hole that my son stepped in and fractured his ankle and all I got in an email when I let them know what had happened & asked when the drive would be finished was in Phase 2, all the houses are sold so phase 2 should now be completed.

3 août 2026
Avis spontané
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Réponse de Homenowuk

Hi Stacey, we're glad you're experience with HomeNow was positive and straight forward. I've asked Peter to reach out to see how we can support elsewhere

Noté 5 sur 5 étoiles

Brilliant!

We’ve just had our application approved, and the entire team has been brilliant throughout.
A big thank you first to Hal, who was amazing right at the beginning getting our viewing sorted so quickly and making the initial application setup completely seamless.
Then a huge thank you to Michael, who guided us through to the finish line. His communication was outstanding from day one. He was consistently available, kept us updated every step of the way.

29 septembre 2026
Avis spontané
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Réponse de Homenowuk

Hi Liam, Thank you for your kind words! We're excited to be on this journey with you! Hal & Mike

Noté 5 sur 5 étoiles

Homenow experience A+

I have had a fantastic experience with Homenowuk and such a quick turn around from when I first inquired to literally moving in within weeks of first contact.

Michael's communication was excellent, with continuous follow-ups and support throughout the entire process. I truly felt guided every step of the way.
I am very grateful to the whole Homenowuk team—especially Michael—Charlie and all of the success team for dedication and support'. Highly recommended!

29 septembre 2026
Avis spontané
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Réponse de Homenowuk

Thank you for your kind words Connor! I'm so glad we've help you find and home and look forward to what the future brings- Mike & Charlie

Noté 1 sur 5 étoiles

Terrible experience

26 septembre 2026
Avis spontané
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Réponse de Homenowuk

Hi,

Sorry to see this. We'd really like to understand what's gone wrong, but as there isn't any detail in the review we're not able to tell what it relates to.

We've contacted you through Trustpilot immediately after the review was posted to ask for more information and haven't had a reply yet. If you were a HomeNow customer, please get in touch at via the email address or telephone number you used previously with your name and property address and we'll look into it straight away. If you may have had us confused with another company, that's completely understandable, and we'd still be happy to help point you in the right direction.

Either way, the offer stands and we'd like to hear from you.

Team HomeNow

Noté 5 sur 5 étoiles

Great Team, seamless process

To be honest, I really did not know what to expect.
after conversing with Hal, Jemma the process was incredibly seamless.
I appreciate this team and I would do this over and again.
Thumbs up to you guys

26 août 2026
Avis spontané
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Réponse de Homenowuk

Thanks Ojeifo, so glad we managed to support with your application, we're excited for you to move in! Hal & Jemma

Noté 5 sur 5 étoiles

A brilliant scheme

Homenow has helped us through their rent-to-own scheme, and the whole process was smooth and straightforward from start to finish. From the very first contact, Jemma was brilliant at kicking things off — she’s a lovely person and guided us through the application stage with so much patience and clarity.

A big thank you also to Charlie and Nicola for all their help along the way. The whole team made what could have been a stressful process feel really manageable.

I’d definitely recommend this scheme to anyone looking to own their own home within a couple of years.

17 juillet 2026
Avis spontané
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Réponse de Homenowuk

Thank you so much for taking the time to leave such a lovely review! We're really pleased the process felt smooth and manageable from start to finish. We'll make sure Jemma, Charlie and Nicola see your kind words, as they'll be thrilled. Wishing you every happiness in your home, and we're looking forward to supporting you on the rest of your journey to ownership.

Noté 5 sur 5 étoiles

Me and my wife had been planning on…

Me and my wife had been planning on getting house for some time now and on one night came across an advert of Homenow while searching. We made an inquiry on their site at around midnight and by 10am Hal had reached out.
The process was very straightforward, and Michael was always there to help us through the application process. He made sure we understood everything and that we had everything we needs for the house in check.
After the whole underwriting process was complete and documents were signed, Charlie was very quick to provide all the documents and help us take the next steps.
We are very happy with the service we got and, we would recommend anyone who wants to get to own a house to consider Homenow.

1 juillet 2026
Avis spontané
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Réponse de Homenowuk

Thank you both for such a kind review. A midnight enquiry answered by 10am is exactly how we like it to work, and we're really pleased the rest of the process felt just as straightforward. We'll pass this on to Hal, Michael and Charlie, they'll be chuffed. Enjoy settling into your home, and we're here whenever you need us on the road to buying it.

Noté 1 sur 5 étoiles

Poor

Update 10/08
Thanks for adding to your reply. I have no reason to be in contact with you unfortunately so I won’t be taking a call for you to ‘apologise’.

My review stands and you’ve clearly stated this was your error.

———-

Lack of communication.

Perdita was keen to get my details. Book a viewing and then communication stops except for a random email saying ‘we can’t help’ but then a text message to book a call.

Received a call from someone today who said they didn’t have my contact number which is strange as was on the application.

Contacted via website to ask to remove my details. No response twice.

Sorry but I cannot recommend.

28 juillet 2026
Avis spontané
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Réponse de Homenowuk

Updated response based on additional information received:

Hi,

Thanks for coming back with the detail, and I'm sorry you were left without a clear answer.

There's one thing we got wrong here. You should have been formally told your application wasn't proceeding, and you weren't. That's our fault and we fully accept it. We've since changed our process so our HPP Specialists formally offer a call in every case, including where an application isn't going ahead. That's the conversation you should have had.

On the contact side, your request to delete your details had already been actioned, so your record was no longer on our system. That's why the colleague who rang didn't have your number or the ability to see your previous interactions with the tam, and why my earlier reply couldn't work out who you were. Now that you've been back in touch and we have your details again, we're picking this up directly rather than leaving it here.

The Director of the team who handled your application would still like to speak to you and apologise properly, he called on Friday and will try again today.

Gareth

Noté 5 sur 5 étoiles

Amazing way to own your home

We'd been looking at the advertisement for our property for a little while. It seemed too good to be true, so I called to enquire and spoke with Hal who answered all of my questions and alleviated my skepticism.
We were able to view the property a few days later and were even more assured by the development team on site.
I called Hal back there and then and said let's go!
From there it was such a simple, quick experience.
Michael was brilliant, he had a few queries about our finances - again, the questions he was asking spoke to his experience and he was very thorough explaining everything to us clearly and answering our questions too.
The team moved extremely fast and we can't believe we've been able to fast track our mortgage plans.
We'd highly recommend HomeNow to anyone who's wanting to get on the property ladder and feeling like they're stuck in a rental cycle.
The whole team was highly professional to deal with start to finish.

1 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Amazing company

I have had the pleasure of interacting with Hal Hillman who organised a house viewing and an application for a home purchase plan. Hal was welcoming polite and very friendly. He kept me informed and dealt with everything swiftly. Great customer service. However, the positivity doesn’t stop there! I was then passed to Michael Adjekum who just enhanced my whole experience. He explained everything so well, very polite, and great to have a conversation with. He worked very hard to ensure we got all the information we needed and kept the bridge of communication between us and the underwriter. He responded swiftly and seemed to genuinely care about getting us this house. If I sent an email asking questions instead of emailing back, he would call me to ensure I fully understand what had been sent to me. He was absolutely amazing! This ultimately leading to a positive outcome. You have 2 great members of staff working for this company so please give them the recognition they deserve. I would highly recommend the company to anyone, and I am more than pleased with the customer service I received.

17 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

New experience

At first, I was very sceptical about this company, I’ve never heard of them in my local area or the scheme, with some investigating and speaking to others, they have heard of the scheme.

Firstly, Jemma dealt with us, such a lovely woman and very understanding, I also fount Jemma quite humorous too, she’s very good at her job and approachable. She helped us with our random messages at whatever time and she would always reply when she saw them. To you Jemma, we’re grateful.

Secondly, Charlie, we never really had much interaction with Charlie, but when we did speak over the phone, he was also a nice person, can’t really say much more as he sent some emails, we do apologise with all the dates we gave you to move in but you was always understanding but again, sorry for the constant changes!

Georgia, had communication with Georgia since moving in, she’s rang me a few times to check on the moving in, also enquiries and again. Pretty funny!

Thank you to everyone from home now who we’ve dealt with - Charlie, Georgia and Jemma. What a wonderful team.

I’ve added today’s date of review as I can’t remember what date we all started interacting,

6 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent 👍🏻

We stumbled across a HomeNow listing for a home exactly like the one we were renting around the corner, although I was sceptical at first once I had done a bit of research and had a video call with Michael all my worries were eased.
The process has been so smooth throughout, even down to managing timings with crossover of the 2 properties.
Charlie was on hand via email to ease my worries and the resident moving team have all been super helpful too.
We got the keys straight from the property developer and we are now looking forward to become homeowners again after being stuck renting due to increasing rents for the last 10 years. HomeNow have made our dream a reality. Thankyou so much.

1 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

We honestly can’t thank Home Now…

We honestly can’t thank Home Now enough for helping us buy our first home with no deposit. The whole experience was made so much easier thanks to the amazing support from the team from beginning to end.

A huge thank you to Michael, Charlie, and Georgia, who were absolutely brilliant throughout the process. They were always friendly, professional, and happy to help with any questions we had, making what could have been a stressful time feel exciting instead.

Moving into our new home was made even more special with the thoughtful goodie box we received after getting the keys… such a lovely personal touch, and it definitely went down well with the kids too!

We’re so happy in our new little family home already and can’t wait to make lots of memories here. We’d definitely recommend Home Now to anyone looking to get onto the property ladder. 💛

29 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

A Fantastic Experience with Home Now

We can’t thank Home Now enough for helping us get onto the property ladder with no deposit. From start to finish, every member of the team was incredibly helpful, supportive, and professional.

A special thank you to Michael, Charlie, and Georgia, who were fantastic throughout the whole process. They are a real asset to the company and always went above and beyond to answer our questions and make everything as smooth as possible.

As a lovely surprise, we even received a little goodie box once we moved in, which was such a thoughtful touch and made us feel truly valued.

We are absolutely delighted with our new little home and are excited to start making family memories here. Thank you, Home Now, for helping make our dream of homeownership a reality.

Mr & Mrs Johnson

22 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Easy recommendation

We dealt with Michael and Charlie for the most part, and had such a good experience! We've already been touting the service at work. This is such a good opportunity for people who may struggle to get a deposit together, or who want their own home now, rather than in a few years.
Everything just.. worked!
And it's worth noting too, that the help since moving in has been exceptional when We've needed it.
Finding Home Now was honestly an accident for us, but we're so happy it happened.

1 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

The entire process of securing my home…

The entire process of securing my home was seamless, efficient, and completely stress-free from start to finish. My first point of contact was Charlie Heim, who was highly professional, knowledgeable, and supportive throughout the initial stages of the process. He ensured that everything was clearly explained and handled smoothly, giving me confidence every step of the way.

As the process progressed, Charlie introduced me to Michael Adjekum, who took over and guided me through all the necessary documentation. Michael was extremely patient, thorough, and attentive, making sure I fully understood every aspect of the paperwork and requirements. His clear communication and willingness to answer any questions made the experience straightforward and reassuring.

I would like to express my sincere appreciation to both Charlie and Michael for their excellent customer service, professionalism, and dedication. Their support made what could have been a complex process feel simple and manageable.

Overall, I am very pleased with the service I received and would like to thank the entire HOMENOW team for their hard work, commitment, and outstanding assistance throughout the journey. I would not hesitate to recommend your services to others.

3 juin 2026
Avis spontané

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