Homewise Avis 

Charllote Laker attended to me. She was very polite and helpful. She made me feel relaxed while explaining the process.
Thank you Charlotte.

My dealings with simi were brilliant this lady knows her role as an advisor everything she said was explained fully my wife and I found her easy to talk too and homewise has given us a place to retire too with no worries thank you again Simiand Homewise

When making life changing decisions such as moving home its essential the levels of competency of those from Homewise is there and without question in order to establish trust - and in this respect Sam Stevens, the assigned staff for my relocation demonstrated exemplary professionalism throughout - the transparency and clarity and support needed was never in doubt - thank you -

Jermaine was outstanding; explained everything extremely well.

Great customer service from Kiera. So helpful. Great empathy. Always prepared with helpful facts. Consistent work relationship built, looking at it through customer’s eyes. Promote her. Thank you. :)

Our inquiry was dealt with by Gary who was prompt with his reply, the information was well presented and his manner was excellent.

Jermaine was brilliant. He had a wonderfully friendly approach and took every effort to explain to me how I could be helped by Homewise.

Hello
From the very first communication with Mr Jermaine Bennett,myself and my aunt felt that we were in good hands
We found him to be professional and caring it was not just about getting us on board
I would not hesitate to refer Home wise and will definitely use their services in the future

KR

Jackie Barnes

It was really interesting to find out what Homewise has to offer. Jermaine explained everything in detail. Although we are not exploring this option further at this stage, we will tell friends about this and make consider this option in the future.

Jermaine is well informed and pleasant to talk to. He was able to explain my options with Homewise and sent me a brochure.
After this discussion and reading the brochure I decided it wasn’t suitable for me.

I haven't signed with home wise yet due to ill health but I fully intend to once I'm better again. I've had Jermaine Bennett as my adviser and he has been so helpful, easy to talk to and always cheerful, answering all my questions informatively and giving good advise. At no point have I had any pressure put on me to sign up and get going. Quite the contrary. I've been advised to get myself better first regardless of how long it takes. All in all I feel very comfortable with Home wise particularly as they've treated me as a person and not just as a number or a sale. Quite rare in this day and age.

Everyone we spoke to were very helpful, when we are closer to our time to move we will have no qualms about contacting them again

Barney was very patient and helpful

Jermaine was very professional helping me and brother with what we needed to know

I contacted Homewise when I was browsing property listings just to enquire about the service they offered. I’m relocating from Scotland back to England where house prices are considerably higher and found that a Lifetime Lease with Homewise could potentially enable me to buy a better home than I had thought I could afford. Mickii, my contact at Homewise, took the time to explain clearly how the process works and how they could help me find my perfect new home and she keeps in regular contact by phone to check how things are progressing with my house sale etc. Mickii is so knowledgeable about how Homewise can help, she is friendly, approachable and easy to talk to, we always have a good long chat when she calls. I wouldn’t hesitate to recommend Homewise to anyone else in my situation.

Jermaine Bennett was extremely helpful. I already had an equity release mortgage but they would not allow me to port it to a property we were looking to buy. I contacted Homewise and he explained the different options that we could look at with Homewise and how they differed from our current Equity release mortgage. He explained it clearly and did not pressure me at all into making a decision. In the end we did not go for the first property and instead have bought without the need of a mortgage. Jermaine was true to his word and checked in with me this week to see if they could be of any use. This was as he had said he would do after our first conversation. Thank you Jermaine for being so understanding and clear with our options. I really feel you gave great customer service with the important basis of any financial services advise of "knowing your customer".

Rhonda Wilkins has been excellent throughout my involvement with Homewise over the months and continues to be so; as have their other members of staff that I've dealt with for much shorter periods.
Whatever they are paying her, isn't enough!!

I made an enquiry as to how this scheme works to get it clear in both mine, and my wife’s head. I spoke to a delightful young lady called Mikki. She walked me through the whole process from start to finish, made me aware of advantages, as well as potential disadvantages. She did it in a clear and understandable way, but remained ‘human’ all the way through our conversation. I now feel a lot easier of potentially using this process when we decide to move (possibly Easter 2026).

Very clear and understandable, explaining how Homewise plan works

I found that Barney from Homewise extremely easy to talk to, he immediately put me at ease whilst explaining in a clear and concise way about what Homewise could offer me. At no time did I feel pressured or forced to make any decisions straight away. The email follow up was also clear about our discussion. Thank you Barney for making the experience less daunting that I thought it would be.