The representative listened and addressed my concerns in a timely manner. They helped me resolve my issues and now my kids' subscription is back on track and on the way
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Lisez les avis des autres
I reached out through text message because I hadn’t been receiving the practice packets. The customer service representative worked right away to correct the issue and make sure I got all practice pac... Voir plus
I reached out via text to ask for help logging into my Dashboard account. The Customer Care team not only helped me log in, but also answered every question I had about the options available to manage... Voir plus
It made it great that you responded in good time and gave me lots of information to help me get the best from my program.
À propos de l'entreprise
À propos de Hooked on Phonics
Écrit par l'entreprise
At Hooked on Phonics, we believe that every child loves to learn, so we focus on nurturing that thirst for knowledge with products that are fun, effective, and easy to use. We also support families and teachers as they help children improve reading skills. We celebrate every success so learning becomes a positive cycle that kids will love to repeat again and again. We meet all children at their level, engage their imaginations, and help them climb to the next level step by step. Every achievement ends in a celebration of success, an elevation of confidence, and an increase in self-esteem. Because as children master reading skills, they also lay the foundation for a lifetime of learning.
Our promise to parents
Écrit par l'entreprise
- Helping kids become confident readers
- For over 35 years, Hooked on Phonics has helped millions of children learn to read. Our proven phonics-based approach uses fun, step-by-step lessons designed to build strong reading skills and confidence at every stage.
Why Choose Hooked on Phonics?
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Proven Phonics System Our step-by-step phonics approach teaches kids how letters and sounds work together so they can decode words and become confident readers. |
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Builds Skills Step-by-Step Children start with simple sounds and gradually progress to reading full sentences and stories at their own pace. |
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Fun, Interactive Learning Digital lessons paired with hands-on materials create a multisensory experience that helps kids practice and retain reading skills. |
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Trusted by Millions of Families For decades, families have used our program to help children build strong reading foundations. |
Coordonnées de contact
The Smarter Way to Learn to Read
4,6
Excellent
1 k avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Mindful and Attentive Representative
The representative listened and addressed my concerns in a timely manner. They helped me resolve my issues and now my kids' subscription is back on track and on the way
15 avril 2026
Avis spontané
Hooked on phonics customer service is…
Hooked on phonics customer service is very quick and helpful in responding and resolving and issues or questions.
10 avril 2026
Avis spontané
It made it great that you responded in…
It made it great that you responded in good time and gave me lots of information to help me get the best from my program.
10 avril 2026
Avis spontané
Great customer service
The response to my email was quick fast and very helpful. No issues
8 avril 2026
Avis spontané
Texting customer service
Excellent response time. Super friendly. They answered my millions of questions and even went above and beyond to explain pricing and how I can change “levels” on the app.
25 mars 2026
Avis spontané
My daughter has been using hooked on…
My daughter has been using hooked on phonics for less than a year and can already spell words. I use it because it worked for me as a child and has stood the test of time!
30 mars 2026
Avis spontané
Great customer service and product!
The Hooked on Phonics team is always easy to reach and available to help in any way! The app has helped my child learn to read with ease and no tears! I can't praise it enough. Thank you Hooked on Phonics customer care team for prompt and excellent service.
30 mars 2026
Avis spontané
Hooked on Phonics is the best
Hooked on Phonics is the best. It has taught my 4 year old grandson to read at a 1st grade level!
27 mars 2026
Avis spontané
I’m hooked
I believe this is the best way for my grandchildren to learn to read. I decided to purchase the yearly plan after a great discussion with the people from Hooked On Phonics. I’m very pleased!
24 mars 2026
Avis spontané
Their book is really good
Their book is really good. Helped my 5 year old read simple words.
24 mars 2026
Avis spontané
Excellent service
23 mars 2026
Avis spontané
Great customer service
The customer service agent went above and beyond to assist me with my issue. They were kind, polite, and friendly.
23 mars 2026
Avis spontané
Renewal of subscription
I reached out to customer service to confirm what all came with my subscription and the representative satisfied our conversation through a text message. I didn't even know that was an option. I appreciate the prompt, excellent expertise!
20 mars 2026
Avis spontané
I reached out through text message…
I reached out through text message because I hadn’t been receiving the practice packets. The customer service representative worked right away to correct the issue and make sure I got all practice packets I was missing free of charge. I appreciate the care and communication during our exchange and will continue to use this program for all of my children. It has helped my 6 year old grasp phonics quickly as we supplement our homeschool curriculum with the practice packets and books. I will be starting my 4 year old on the packets as well. A great program with great customer service!!
17 mars 2026
Avis spontané
Very prompt and concise responses
Very prompt and concise responses. Very efficient and professional.
16 mars 2026
Avis spontané
Texting the team for help was a breeze!
I reached out via text to ask for help logging into my Dashboard account. The Customer Care team not only helped me log in, but also answered every question I had about the options available to manage my subscription. Easy, fast and friendly!
11 mars 2026
Avis spontané
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