My thanks to Craig and the team at Hookies. My scooter had developed a code 42 fault which could have been caused by several things. After contacting by email Craig got back straight away. No quibblin... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Come straight away and was cheaper than evryone else, im tslking next day shizzle, don't be put off by the cockney slang hookies these scooters legit i got my second one duel suspension aovo pro and 1... Voir plus
The scooter was lost with the delivery provider and I was told it was delivered when it wasn't I'm sure my item has bin taken out the box and has bin used .it arrived absolutely filthy witch I think... Voir plus
Brought a reconditioned scooter from Hookies, I phoned first as wanted to ask about grade B, he was very helpful, I Brought then online easy to do, ordered on the Monday delivery was Wednesday (brill... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Here at Hookies, we believe in making E-Scooters affordable. We offer brand new and also refurbished scooters to suit everyone.
Coordonnées de contact
Hookies, 30 Park Parade, Leigh Park, PO9 5AD, Havant, Royaume-Uni
- 07931583721
- craig@hookies.co.uk
- hookies.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
My item wasn’t delivered on the day…
My item wasn’t delivered on the day they stated it was going to be so wasted a hole day waiting in n then it came the next day and delivered it to my neighbour house instead.
What you paid for this top quality …
What you paid for this top quality best thing i got for the price my kids love it too
Very easy and quick delivery.
Fast delivery
Fast delivery, scooter was easy to put together,all tools included in box
Great company had a few scooters now…
Great company had a few scooters now wouldn't go anywhere else !! Brilliant service absolutely satisfied 100 percent !!
Craig and Katie is fantastic they…
Craig and Katie is fantastic they answered all my questions so that I can purchase the correct scooter for my sons age. They are amazing
Great Firm
Great Firm, knowledgeable trustworthy and very good pricing! Support is also top tier! Thanks Gene
I cannot give a review on the product…
I cannot give a review on the product purchased as I have not yet received the product (5 days later ), their chosen carrier DX has not delivered the item yet , on tracking it says it has not been delivered to delivery depot and they will deliver soon, no apology. Seriously consider changing carrier please.
I will review my score after I receive the item. Other than item not having been delivered yet, placing the order was pretty quick and easy, not sure I've got an invoice though.
UPDATE
item arrived , unusable as the forks on the bike are bent and cannot install the front wheel which renders the bike unusable. Extremely disheartened and disappointed 😞
UPDATE
ALL ISSUES have been sorted by Craig at Hookies Scooters. Issue with delivery has occurred because of carrier sending parcel to the wrong depot and fault to item has been caused by the carrier company staff not handling the parcel with due care leading to damage creating a lot of hassle for both Hookies Scooters and myself however Craig at Hookies Scooters communicated with me in a very responsive, proffesional and timely manner and has gone to great lengths to sort the issue that was not even his doing and has gone to great lengths and has delivered a new item straight to my door driving 40 minutes each way on a Saturday after he's shut the shop , bike was ready assembled for me and also included a tyre pump , free of charge which of course he did not have to include. I really appreciate and I'm very thankful for the great lengths that Craig has gone to in sorting everything out and based upon this experience I would sincerely recommend Craig and Hookies Scooters to prospective customers ! Cheers Craig !

Réponse de Hookies
Aovo Pro ESBS scooter
Delivery time very quick, scooter was well packaged, easy to assemble, scooter was a bit pricey, but overall happy with my purchase.
Bike arrived on time
FAST DELIVERY AND GREAT PRODUCTS AT…
FAST DELIVERY AND GREAT PRODUCTS AT GREAT PRICES
Brilliant company
Brilliant company, very quick delivery, fab scooter for the price, had small issue with basket cover was rectified the same day 😀 x
Can’t fault them
Can’t fault them, responsive, quick to communicate and scooter arrived very quickly. Had one small issue (delivery fault not theirs) and this was resolved by the next day. Very Happy
I can appreciate the speed for order…
I can appreciate the speed for order but the courier co.pany hasn't been delivered my order this is the 5th day. And they says there is no one at hone but all time i was at home i didn't know even if u receive the product now
Arrived on time
Arrived on time, product was in excellent condition and easy to assembly.
Instant response
Instant response.
Kept well informed.
Made easy to change the delivery.
Good range of choice.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







