Do not trust these people
Do not trust these people. No phone number. I paid upfront with no service. Terrible The worst. Like scammers
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At HootHealth, we provide a quick and convenient way to obtain medical certificates online for just $21.95. Our service ensures that you receive professional service from registered Australian doctors without the hassle of visiting a clinic. Submit your application form anytime, and our doctors will review it and send your certificate via email. We prioritise your privacy and security, offering patient-focused care 24/7 to meet your medical needs efficiently and effectively.
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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Do not trust these people. No phone number. I paid upfront with no service. Terrible The worst. Like scammers
No certificate and absolutely no contact.
After providing details and paying the higher fee for a quicker service. I was left with no certificate and contacted by no one from this company.
Really disappointing and wouldn't bother with this practice as you'll get left in the dark like myself. Pretty much a legitimate scam for the vulnerable.
Unfortunately, this was a very disappointing experience. I only wish I had read the reviews beforehand.
I paid for a medical certificate for travel purposes for very legit reasons, however the service was ultimately not provided. While I understand that issuing medical certificates is at the practitioner’s discretion and there can be valid safety considerations, the process was not as simple or straightforward as advertised.
Despite being unable to deliver the service on the day it was required, only a 50% refund was offered, which feels unreasonable given the circumstances.
Overall, this experience did not align with the expectations set by HootHealth’s marketing, and I would encourage others to review all feedback carefully before purchasing.I ended up using another service provider that was not only cheaper, but much more efficient.

Réponse de Hoothealth
Scam
Very disappointing experience. I paid $53.95 for an online medical certificate because I urgently needed documentation for a travel refund due to legitimate medical reasons. After payment was processed, I was advised that no certificate could be issued and that I would need to see a doctor in person.
While I understand that some medical matters may require an in-person assessment, this should be made clear before payment is taken so customers can make an informed decision about whether the service is suitable for their needs. Charging the full fee without providing the requested outcome feels unfair and caused unnecessary stress during an already difficult situation.
The service did not meet my expectations, and I believe clearer communication about assessment limitations is needed to avoid other customers experiencing the same frustration.

Réponse de Hoothealth
Scam. Site is designed to take your money, not provide you with goods and refuse to refund you. Hoot Health is definitely taking advantage of the vulnerable. As a consumer, we have the right to a refund if we pay for goods and do not receive them.
I would advise everyone NOT to use this fake service. They will not provide you with a certificate. Just a waste of money. I am reporting this fraudulent site everywhere. Shame on them for pretending to be affiliated with APHRA to create a verisimilitude of plausibility, when they are nothing but an online scam.

Réponse de Hoothealth
Very hard to verify documents, you also need to pay to verify and even though I did. It took three hours for them to ask me what I wanted? and after repeating, with reciept of payment they just never responded and issued me a refund. Hard to comprehend when they issue on the spot cerificates within minutes.
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