Hopkinson Cycles Avis 

539
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Quality seller - would recommend. Needed a replacement bike lock but had a question about the bracket before purchase. Great communication from seller via email and great price. The bike lock cam... Voir plus

Noté 5 sur 5 étoiles

Ordered a Shimano casette express Thursday tea time, expected it early the next week. Arrived Sunday afternoon! And no mucking about with un-necessary pre-sealed plastic packaging, just old style card... Voir plus

Noté 5 sur 5 étoiles

Once again, great service from Hopkinson Cycles! I find myself using them more and more for my biking needs .. very reasonably priced and extremely quick to get things despatched. I never find I'm... Voir plus

Noté 5 sur 5 étoiles

First Class Service. Called for advice prior to purchasing tyres. Very friendly and helpful. Ordered 2 Marathon Plus Tour Tyres, and 2 AV13 Inner Tubes - from Website. Delivery quickly - as prom... Voir plus

À propos de l'entreprise

  1. Magasin de vélos
  2. Magasin d'accessoires de vélo

Écrit par l'entreprise

WHO ARE HOPKINSON CYCLES Hopkinson cycles is a family run cycling business selling bicycle parts and accessories from Horbury, Wakefield, West Yorkshire. We offer incredible discount pricing on top cycling brands. Our family has been in the cycling trade for over 3 generations and we have a massive wealth of knowledge between us to help you select the right component for your ride. FAST AND FREE SHIPPING We offer a free, fast, professional service to all our customers and aim to dispatch any order same day or next working day. We offer Free UK delivery on every item with no minimum spends, and if you spend over £50 we will upgrade your order to an express shipping service. STOCK We hold all our stock in our UK based warehouse. We only show the stock which we hold. We do not drop ship like some online vendors. If we show the stock, we have it to send to you. RANGE OF PAYMENT OPTIONS You choose your best way to pay, we offer a range of payment options and providers including ways to spread the cost or buy now pay later. RETURNS We offer a no hassle returns policy.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

539 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(539)

52 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Really helpful

Really helpful, detailed response to my query about a bike lock - friendly& knowledgeable, giving me confidence in my purchase.

14 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Great buying experience

I needed to purchase an uprated cycle lock. After a bit of research, Hopkinsons Cycles came top of my list. They had the best price and good reviews. Their pricing was much better than other stores, the shipping was free, and also quick. Full marks, no problems. A great place to buy cycling equipment.

12 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Once again, great service.

Once again, great service from Hopkinson Cycles! I find myself using them more and more for my biking needs .. very reasonably priced and extremely quick to get things despatched. I never find I'm waiting for them to get my goods on the move.
I like to think I'm supporting a real bike shop too.
When I come to upgrading my crank set and bottom bracket, I'll be checking out Hopkinson first!
Thanks, from a satisfied customer.

7 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

I bought a RockShox DIGITAL Shock /…

I bought a RockShox DIGITAL Shock / Fork Pump 300 PSI from this company thinking about is cheaper than everywhere else. I receive a completely different brand and the Shop accept return if the item is same. if receive completely different item how can I return what i did not receive ? because they have these video evidence which they never provided to me which confirm the item was right!!!! Very disappointed please do not buy from the seller. Adding up on their response the pump did not fit in the original packaging was mentioned in the first email and demonstrated in the pictures that was a clear sign the pump and the packaging did not match. On the email they call this situation ( they r not entertaining this more)rather helping customer. Even mention that individual is working from 15 years and have deal with 100s of false claims!!! Insulting customer

6 janvier 2026
Avis spontané
Logo de Hopkinson Cycles

Réponse de Hopkinson Cycles

We categorically dispute this review and have flagged it with Trustpilot.

The RockShox Digital Pump supplied was dispatched correctly and as described. The item shown to us by the reviewer is not the product we supplied.

The reviewer’s account contains clear inconsistencies. In their own message, they state: “It didn’t fit in the RockShox packaging”, while simultaneously claiming the pump shown was supplied inside that packaging. Both statements cannot be true.

Royal Mail’s delivery confirmation image shows the parcel delivered fully intact, correctly sealed, and consistent with our standard packaging, with no signs of damage or interference during transit. If an alternative pump had been supplied, the parcel size and presentation shown in the delivery image would not align with what was delivered.

After this inconsistency was highlighted, the explanation then changed to suggest possible damage or manipulation during transit. There is no evidence to support this claim, and again royal mail evidence shows the item intact and not manipulated with.

At no point was a return refused. We advised that a refund could only be processed once the original RockShox pump supplied was returned complete and in its original packaging, in line with our published returns policy.

Allegations of fraud are entirely false and are defamatory.

Noté 5 sur 5 étoiles

I ordered new tyres

I ordered new tyres, the order was received and processed quickly. Tyres arrived this afternoon in perfect condition, Tyres are now fitted and look forward to putting lots of miles on them. Great service.

30 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Best price I could find online

My son asked for 2 Oxford Aquatex bicycle covers for Christmas. The best price I found was at Hopkinsons. And the postage was free. It took a few days to arrive which was fine, I think there is an option to pay for next day delivery if you are in a hurry. Excellent price and service, will use again.

14 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Just to say Thank You!

Just to say Thank You!! For using Royal Mail. After having eBay use Yodel and 6 delivery’s all went to different address, I am so relieved you use Royal Mail, because they have never failed. It goes without saying l will use your service’s again with confidence. Thank you.

24 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Class service

Class service. My own mistake, mistyped my address, meaning Royal Mail returned the original delivery. Quick communications with the team, made a new order that arrived in 48 hours, and they immediately returned my money from the first order. Would use again.

13 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great experience

Great experience. The bearings were a good price. I made a mistake with the address and Hopkinson cycles (Nick) sort it out and got my delivery to me. You can’t ask for more. Thanks.

23 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Ordered a Shimano casette express…

Ordered a Shimano casette express Thursday tea time, expected it early the next week. Arrived Sunday afternoon! And no mucking about with un-necessary pre-sealed plastic packaging, just old style cardboard and tape. Speed & common sense, I'll be back.

2 novembre 2025
Avis spontané

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