Horaciobikes Avis 

441
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I bought a 2026 Elita step through Ebike and a 2025 Elita Ebike demonstrator. After having spent several hours now on each bike they feel solidly built and are a pleasure to ride. Due to their direc... Voir plus

Noté 5 sur 5 étoiles

We bought FLAME and BLAZE for myself and my husband two weeks ago. We went out for family bike riding with my two boys 4y & 7y and rode about 15km along the bike trails in Brisbane. It was nice and sm... Voir plus

Noté 5 sur 5 étoiles

Great customer care and very helpful! Thankyou for explaining everything to me and my son about the bike parts, my son also really appreciated the experience. Very happy with the bike.

Noté 5 sur 5 étoiles

Andy is extremely supportive and the service is by far the best I’ve seen. Quality of the ThunderX is great, and fast delivery from original purchase date. Andy went beyond expectations by guiding me... Voir plus

À propos de l'entreprise

  1. Magasin de vélos

Écrit par l'entreprise

Horaciobikes is an online bicycle shop based in Brisbane. Fast delivery nationwide and Free local delivery in most Great Brisbane regions. Our bicycles are proudly designed in Australia, fulfilling the outdoor needs of Australians with exceptional quality at unbeatable prices. We use renowned brands for our bicycle parts and undergo professional testing to ensure their quality, making our bicycles suitable for both beginners and experienced riders.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

441 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,9

Tous les avis

(441)

148 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Very helpful with in every way

Very helpful with in every way, nice people to deal with ,..i am very happy with the service ,thanks so much ,..well done everybody, ..will buy from Horacio bikes next time ...P S...Transport wasn't kind they must had dropped the carton and smashed the back fender so i could not turn the back wheel i have taken the unit above the fender off, can't use it.The bike is excellent, thank you , a very happy customer. Cheers.

20 août 2025
Logo de Horaciobikes

Réponse de Horaciobikes

Hi Diego,

Thank you so much for your wonderful feedback – we truly appreciate your kind words! We’re sorry to hear about the issue with the rear fender during transport. Our customer service team has already reached out to you. We’ll continue the discussion via email to resolve this for you as quickly as possible.

We hope you enjoy your rides, and thank you again for choosing Horacio Bikes! 🚴‍♂️

Best regards,
Horaciobikes

Noté 5 sur 5 étoiles

I recently brought the Elita Step…

I recently brought the Elita Step Through and couldn’t be happy. The bike shipped and arrived within days of me placing my order. My communication with staff via email was amazing, within moments I received replies. And being able to track the shipping details really helped so I could make sure I was home when it arrived. All in all, I would absolutely recommend Horaciobikes.

26 août 2025
Noté 4 sur 5 étoiles

Overall good experience

Overall good experience.
Happy with the bike and price I got for it.
Only annoying thing was poor availability for the pick up.
I had to wait nearly a week and pick it up in a tiny timw slot in a Saturday.

18 août 2025
Logo de Horaciobikes

Réponse de Horaciobikes

Hi Alexis,

Thank you so much for your feedback — we’re really glad to hear you’re happy with your bike and the value you received. We’re sorry the previous limited pick-up times caused some inconvenience. The good news is that our Hillcrest store is now open longer on Mondays and Tuesdays (from 9:30am to 5 pm), so future collections will be much easier to arrange.

We truly appreciate your support and hope you enjoy many great rides ahead!

Cheers
Horaciobikes

Noté 4 sur 5 étoiles

My only concern was there is a section…

My only concern was there is a section on the left hand side that has white overspray on the name of the bike sticker ?? I have photos if I can send them it would be great for your information

Thank you
Pat.

30 juillet 2025
Noté 5 sur 5 étoiles

I found your website to be very user…

I found your website to be very user friendly and I was able to locate exactly what I was looking for. The bike chosen was great value for money and it was delivered to my address in very good timing.

21 juillet 2025
Noté 5 sur 5 étoiles

great quality

great quality bike and they kept me in the loop about the delivery as it was later than expected but not due to their fault.
customer service is A1 and when sending emails i got replies straight away.

18 juillet 2025
Noté 5 sur 5 étoiles

This was the second bike bought I’ve…

This was the second bike bought I’ve bought from this Horaciobikes, and the service and communication is impeccable. The bike itself is probably the best value online, with quality parts and easy assembly. I wish the company all the best and look forward to seeing their future range and success. Thanks again!

22 juillet 2025

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