Horsepower Motor Centre Avis 

1 234
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I’ve been going to Horsepower for several years now. Always a great experience and real value for money service. I recently had my Volvo and my son’s Yaris serviced. They keep you informed throughout... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My husband and I have used Horsepower for over a decade now. Whether it is for repairs, general servicing, or MOTs, they are always fantastic on price, efficient with the work, and keep you update... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

4 stars out of 5. This would of been 5 stars out of 5 had the vehicle i purchased had not lose side skirt trim hanging griding noise over speed bumps slowly, upon leaving, and EML light on literally f... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Hi , ive just bought my 2nd vehicle from Horsepower ,, if my 2nd vehicle is as good as my 1st truck ill be over the moon ,, had a great salesman who found a motor in my price range , very prompt , e... Voir plus

L'entreprise a répondu

4,5

Excellent

TrustScore 4.5 sur 5

1 k avis

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A répondu à 100 % de ses avis négatifs

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4,5

Tous les avis

(1 234)

128 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

A garage you can trust

I’ve been going to Horsepower for several years now. Always a great experience and real value for money service. I recently had my Volvo and my son’s Yaris serviced. They keep you informed throughout the day with informative videos. The services were rigorous and competitively priced. The excellent service starts with the guy who books you in and continues with the mechanics who work on the cars. A friend recommended them to me. I’d recommend them to anyone looking for a garage they can trust.

5 octobre 2026
Avis spontané
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Réponse de Horsepower Motor Centre

Hi Alex,

Thank you for taking the time to write this. The video health checks are there so you can see exactly what we see, and it is good to know they are useful.

Pleased both the Volvo and the Yaris were sorted, and thank you for passing our name on. That is how most of our customers find us.

From all the team @ Horsepower 😊

Noté 5 sur 5 étoiles

I’ve used Horsepower for 25yrs and the…

I’ve used Horsepower for 25yrs and the great service has just better and better each year. I would highly recommend Horsepower for ALL service and repairs.

5 octobre 2026
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Réponse de Horsepower Motor Centre

Hi Richard,

25 years is some going, and we are grateful for every one of them. Thank you for the recommendation and for sticking with us.

From all the team @ Horsepower 😊

Noté 5 sur 5 étoiles

horsepower motors

Hi , ive just bought my 2nd vehicle from Horsepower ,, if my 2nd vehicle is as good as my 1st truck ill be over the moon ,, had a great salesman who found a motor in my price range , very prompt , excellent service , cheers Danny for what u done for me n my Kay , cheers Dave

3 octobre 2026
Avis spontané
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Réponse de Horsepower Motor Centre

Hi Dave,

Second one from us means a lot, thank you. Danny will be pleased to read this, he enjoys finding the right motor for the right money.

All the best with it, and our regards to Kay.

From all the team @ Horsepower 😊

Noté 5 sur 5 étoiles

Staff were helpful

Staff were helpful, and accommodating.
Very professional attitude.
Great standard of work.

5 octobre 2026
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Réponse de Horsepower Motor Centre

Hi Andy,

Thanks for taking the time to leave this. Helpful, accommodating and a proper standard of work is exactly what we aim for. See you at the next one.

From all the team @ Horsepower 😊

Noté 5 sur 5 étoiles

Excellent Workshop and Car Sales!

My husband and I have used Horsepower for over a decade now. Whether it is for repairs, general servicing, or MOTs, they are always fantastic on price, efficient with the work, and keep you updated throughout.

We have also purchased two cars from them in the last five years. Both have been great and have never let us down, only ever requiring routine maintenance through normal usage (like brakes and tyres, which Horsepower also carried out for us).

Thank you to Roberto, Alex, Duncan, Danny, Jason, Josh, and the rest of the team!

5 octobre 2026
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Réponse de Horsepower Motor Centre

Hi Victoria,

Over a decade of your custom, two cars and all the servicing in between. That means a lot to us. Roberto, Duncan, Danny, Jason, Josh and the rest of the team all say thank you.

From all the team @ Horsepower 😊

Noté 5 sur 5 étoiles

Able to book me in considering I had…

Able to book me in considering I had left it last minute. Friendly staff and mot’d the car giving me helpful information on issues that may need to be addressed in the future.

5 octobre 2026
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Réponse de Horsepower Motor Centre

Hi Annelise,

Glad we could fit you in at short notice. We would rather tell you what is coming up on a car than let it surprise you later. Thanks for the review.

From all the team @ Horsepower 😊

Noté 5 sur 5 étoiles
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Réponse de Horsepower Motor Centre

Thanks very much for the five stars. Friendly and straightforward is how we like to do it. Much appreciated.

From all the team @ Horsepower 😊

Noté 5 sur 5 étoiles

Excellent customer service!

The whole MOT and Service process was fantastic. I especially liked receiving a video showing me the condition of the car - a really nice touch! I will definitely use Horsepower again.

21 septembre 2026
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Réponse de Horsepower Motor Centre

Thank you for this. The video health check is our favourite bit too, as you get to see your own car up on the ramp rather than take our word for it. See you next time.

From all the team @ Horsepower 😊

Noté 3 sur 5 étoiles

Very good just took way too long

Very good just took way too long. Dropped my vehicle off 8am and didnt get it back until 11am for just a MOT

29 septembre 2026
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Réponse de Horsepower Motor Centre

Hi Nick,

Thanks for the honest feedback, and sorry you were without the car longer than you expected.

MOT bookings are taken as a morning or an afternoon slot rather than a set time, and cars are worked through in the order they come in. That is how the diary runs, but we should have made that clear to you when you booked.

Next time, tell us you need it back quickly and we will do what we can to get you away sooner.

From all the team @ Horsepower 😊

Noté 4 sur 5 étoiles

4 stars out of 5

4 stars out of 5. This would of been 5 stars out of 5 had the vehicle i purchased had not lose side skirt trim hanging griding noise over speed bumps slowly, upon leaving, and EML light on literally few hundred yards down the road with a DPF message on dash. However, Danny was quick, and got this sorted immediately while I was waiting, new parts, and various bits sorted before leaving 3hrs later. The Head Machanic (Harry Kane Similar look) was fantastic and his apprentice also, transparent and honest, and kept me informed and I didnt mind me asking reasonable questions. They were fabulous, and showed they cared. I thank them and Danny for making sure I left happy and well. Wether its a 2k cheapy car or 10k expensive car, should make no difference with regards to proper checking over cars before customer collects so there are no issues. A cheapy car at 2k or less could and can lead to repeat business of 10k car next time in the future. But anyway, all resolved and wouldn't be put off from buying again. Thanks Danny and the team. Lee.

28 septembre 2026
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Réponse de Horsepower Motor Centre

Hi Lee,

Thanks for a fair review, and for the credit you have given Danny and the lads in the workshop.

Mateusz is delighted with the Harry Kane comparison. We have not heard the end of it, and he is now asking for a squad number.

Point taken on the checks before collection. Getting it sorted the same day while you waited was the least we could do, and we are glad you left happy.

Thanks for the business, and we hope to see you for the next one.

From all the team @ Horsepower 😊

Noté 5 sur 5 étoiles

Over 20 years of excellent service

For over 20 years we have been looked after by Horsepower, and never had a bad experience. They have fixed other mechanics mistakes and given us realistic competitive quotes on work. We have learned over the years that loyalty pays off and there is no need to shop around. Rob and his team are probably the best in Tonbridge and surrounding area.

14 septembre 2026
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Réponse de Horsepower Motor Centre

Hi Barrie,

Twenty years! Thank you so much for sticking with us all this time, and for such a lovely review.

We couldn't agree more that loyalty pays off, and it works both ways. Realistic, competitive quotes and putting right work done elsewhere is exactly what we aim for, so it means a lot to hear that's been your experience.

Roberto and the whole team look forward to seeing you next time.

From all the team @ Horsepower 😊

Noté 5 sur 5 étoiles

Helpful staff and able to give relevant…

Helpful staff and able to give relevant information where possible.
The vehicle is in reasonable condition considering it's age with below average mileage.

15 septembre 2026
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Réponse de Horsepower Motor Centre

Hi John,

Thank you for the five star review. We are really pleased the team were helpful and could give you the information you needed.

It is always nice to find a car with below average mileage for its age, so we are glad you are happy with it. If you ever need anything, you know where we are.

From all the team @ Horsepower 😊

Noté 2 sur 5 étoiles

Avoid

Avoid – Deeply disappointing experience and poor quality control (Grey 2016 Audi A4 Avant TDI Ultra)
I purchased a manual grey 2016 Audi A4 Avant TDI Ultra from this dealership and immediately discovered severe gearbox issues. The reverse lockout mechanism was completely dysfunctional, the car refused to go into certain gears at all, and changing gear overall was exceptionally stiff and difficult. This was a blatant mechanical fault that anyone carrying out a basic pre-sale inspection or test drive would have found impossible to miss within minutes. In hindsight, the stiffness was noticeable on the test drive, but I naively put it down to not having driven a manual in a while.
Once I got the car home and gave it a proper run, the extent of the defect was undeniable. While the dealership did offer to carry out a repair, I had completely lost confidence in them. If a car leaves their forecourt with such obvious, critical transmission problems, it raises serious questions about what else was overlooked during preparation.
To their credit, they arranged collection of the vehicle and refunded my purchase price, though the money took nearly two weeks to arrive. However, their aftercare communication was essentially non-existent. The moment I brought up consequential losses—such as the over half-tank of diesel I put in and never got to use—I was met with total radio silence.
I have noticed the car has already been relisted for sale; hopefully they have actually rectified the gearbox properly this time. Based on the lack of proper pre-sale checks and poor communication, I cannot recommend this dealership.

4 septembre 2026
Avis spontané
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Réponse de Horsepower Motor Centre

Hi James,

Thank you for taking the time to share your experience.

You reported a gear selection issue the evening you collected the car. We offered to repair it. You chose to reject the car instead, which although was your right.

We collected the car and sent your full refund.

Faults can happen on any used car. What counts is how they're handled, and in this case it was: fault reported, repair offered, car collected, money back.

Sorry it wasn't the right car for you, and best of luck with your next one.

From all the team @ Horsepower 😊

Noté 5 sur 5 étoiles

Great service

Great service, efficient, fair price

24 août 2026
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Réponse de Horsepower Motor Centre

Thank you for the review, Emma.

Great service, efficient and a fair price is exactly what we aim for, so it is lovely to hear we delivered on all three.

We look forward to seeing you again.

From all the team @ Horsepower 😊

Noté 5 sur 5 étoiles

Friendly man and had a lot of time for…

Friendly man and had a lot of time for me which helps very cleane car

1 septembre 2026
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Réponse de Horsepower Motor Centre

Good afternoon,

Thank you for the lovely review. We never want anyone to feel rushed, so we are really glad you felt you had plenty of time with us.

Pleased you liked how clean the car was too. Enjoy your driving!

From all the team @ Horsepower 😊

Noté 5 sur 5 étoiles

MOT test

As always. I found the experience at Horsepower completely stress free
They are exceedingly helpful and I would strongly recommend them.

24 août 2026
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Réponse de Horsepower Motor Centre

Hi there,

Thank you for the great review and for continuing to trust us with your MOTs. Stress free is exactly what we aim for, so it is good to know we got that right.

From all the team @ Horsepower ☺️

Noté 5 sur 5 étoiles

New car

We have used horsepower for many years for servicing our cars, so when the time came to replace our car it was the obvious choice to look for a replacement. By chance they had a car that suited our needs that had just arrived, Danny was very helpful, he got the car out and went through all of the features and let us have a test drive. We liked the car so we bought it. We went back a week later to pick it up, it had been valeted we taxed at the showroom. Buying the car was a pleasurable experience with no pressure. The staff at horsepower are friendly and helpful and if there is a problem they will sort it out,

24 août 2026
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Réponse de Horsepower Motor Centre

Good afternoon Robert,

Thank you for such a detailed review. We are really pleased Danny took the time to go through the car with you and let you take it out, and that the whole thing felt relaxed with no pressure.

Enjoy the new car, and we are here whenever you need us.

From all the team @ Horsepower ☺️

Noté 5 sur 5 étoiles

Car video explanation was a nice touch.

Happy with the service I received here. What really stood out was the transparency. They recorded a video underneath the car, pointing out a few things they’d noticed and explaining what was good and what needed attention.

It was great to actually see what they were talking about rather than just being told about it.

24 août 2026
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Réponse de Horsepower Motor Centre

Hello Dane,

Thank you for the kind words. The videos are there so you can see exactly what we can see, rather than just take our word for it, so it is great to hear it made a difference.

From all the team @ Horsepower ☺️

Noté 5 sur 5 étoiles

Fantastic service by Horsepower!

My car broke down on the M25 and could not be repaired in situ. I needed the car to be taken by the AA back to Tonbridge and Horsepower said they would take it. It arrived late on a Friday, they looked at it on Monday and the part was ordered, it arrived on Tuesday and I had my car back on Wednesday. Brilliant service and I was extremely grateful!

19 août 2026
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Réponse de Horsepower Motor Centre

Hi Nigel,

Thank you for the great review. A breakdown on the M25 is nobody's idea of fun, so we are glad we could take the car in at short notice, get the part ordered and have you back on the road quickly.

From all the team @ Horsepower ☺️

Noté 5 sur 5 étoiles

Friendly and Professional Service

I have used Horsepower services twice recently. On both occassions, they were polite and professional. I would be happy to use their services again in the future.

17 août 2026
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Réponse de Horsepower Motor Centre

Hello Mr Bennett,

Thank you for the kind review. Good to know we were polite and professional on both visits, and we look forward to seeing you again.

From all the team @ Horsepower ☺️

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