I wasn't able to pay using mobile money; Forex rates vary. You sending me an invoice in USD and expecting me to pay via M-Pesa is crazy. M-Pesa in Kenya is Kshs. Mobile money in Tanzania is in Tshs. Y... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I received great support while connecting my domain to a hosting site. I was well guided and helped both in a phone call and WhatsApp instructions by the responder. He took me through the steps in a... Voir plus
L'entreprise a répondu
Hostraha is a good hosting company but has some quirks here and there. The response time to tickets is so low or some are not responded at all. The customer support on page is quick I have to say, hat... Voir plus
L'entreprise a répondu
I once bought a reseller account , they deleted my websites on the account without my knowledge, they promised to restore of which they never did. I demanded refund which never came. At one time, they... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Welcome to Hostraha, where we redefine web hosting with affordability and reliability at the core of our services. As a leading hosting provider, we specialize in delivering seamless hosting and domain registration solutions.
Coordonnées de contact
P.O. Box 42735, 00100, Nairobi County, Kenya
- +254777002003
- support@hostraha.com
- hostraha.com
3,2
Moyen
49 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 60 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Quality services with free consultation…
Quality services with free consultation . Highly appreciated.
18 avril 2023
Réponse de Hostraha
Hi Lucia,
Thank you for your kind words! We’re glad you enjoyed both our services and the free consultation. Your appreciation means a lot to us, and we look forward to continuing to support your digital journey.
Warm regards,
The Hostraha Team
Réponse de Hostraha
Thank you for your feedback! We’re glad we could address your concerns effectively, and we look forward to serving you again.
Warm regards,
The Hostraha Team
I recently tried out Hostraha
I recently tried out Hostraha , and overall I was impressed with their service. The sign-up process was easy and straightforward, and I was able to get my website up and running in no time. The control panel is user-friendly and easy to navigate, making it simple for me to manage my account and make any necessary adjustments.
One of the things I appreciated most about Hostraha was their customer support. Whenever I had a question or ran into an issue, I was able to get in touch with a representative quickly and they were always helpful in resolving my problem.
In terms of uptime, my website has been consistently available with no major outages. The load times for my website were also fast, which is important for the user experience.
Overall, I would highly recommend Hostraha to anyone in need of a reliable and user-friendly web hosting solution.
7 janvier 2023
Avis spontané
Réponse de Hostraha
Hi Benson,
Thank you for your detailed feedback and for recommending Hostraha! We’re glad to hear that you found the sign-up process smooth, the control panel user-friendly, and our support team helpful. It’s also great to know that your website has been performing well with us.
We look forward to continuing to serve you!
Warm regards,
The Hostraha Team
A true flagship of the best industry…
A true flagship of the best industry practice! I will always recommend Hostraha Web hosting. Hostraha is the best web hosting providers. I have used their services for 3 years now. Their is always someone ready to help you in the live chat. I highly recommend Hostraha Cloud Services.
5 janvier 2023
Avis spontané
Réponse de Hostraha
Thank you for taking the time to leave a review of our web hosting company. We're glad to hear that you've had a positive experience with our hosting plans and services. We take great pride in providing affordable and reliable hosting solutions for our customers, and it's great to hear that we've been able to meet your needs. We appreciate your feedback and support, and we look forward to continuing to provide you with the best hosting experience possible. If you have any further concerns or questions, please don't hesitate to reach out to us.
The best web hosting company in Kenya
The best web hosting company in Kenya. There are many web hosting service providers out there. But the speed, support and price offered by Hostraha is better than anyone.
24 octobre 2022
Avis spontané
Réponse de Hostraha
Thank you Joseph for leaving us a review. We take great pride in providing top-notch hosting solutions and exceptional customer service to our clients. We are glad that we have been able to meet your needs and help you establish and grow your online presence.
Thank you again for choosing Hostraha and for sharing your experience with others. We look forward to serving you in the future.
Best regards,
The Hostraha Team
Very helpful
Very helpful. Used their services twice and will definitely recommend
21 septembre 2022
Avis spontané
Réponse de Hostraha
Dear Mr Ndoria,Thank you for taking the time to leave such a positive review about your experience with Hostraha. We are thrilled to hear that you are satisfied with our hosting plans and services.
At Hostraha, customer satisfaction is our top priority and we are glad that we were able to meet and exceed your expectations. We are delighted that you find our hosting plans reliable and our customer service team helpful.
We are committed to providing our customers with the best possible service and we are glad that it shows in the quality of our hosting plans and the level of support we provide.
Thank you for choosing Hostraha and we look forward to continuing to serve you in the future.
Best regards,
The Hostraha Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.