HostSlim B.V. Avis 

101
•
TrustScore 1.5 sur 5

1,7

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Website and mail server are regularly down for several hours,sometimes days. Support is non responsive. Their phone number does not work. They don't respond to emails or support tickets. STAY AWAY... Voir plus

Noté 3 sur 5 étoiles

Ordered a dedicated server on 1 October 2026 from hostslim.eu: 2x Intel Xeon E5-2695V4, 64 GB DDR4, 2x 1 TB SSD, Tallinn, 109 EUR/month. Their product page states delivery is "Automatic in... Voir plus

Noté 1 sur 5 étoiles

I've used Hostslim (hostslim-eu/VPSSLIM) for 5 months. Recently, they suspended my VPS with no warning. I'm unsure why and they haven't replied to my ticket for over 24 hours. Customer service is slow... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

This company is a total scam. I was planning on letting them host a server and paid in advance for a month. After exchanging some emails it became clear to me that they are quite incompetent and I... Voir plus

À propos de l'entreprise

  1. Services aux entreprises

Informations provenant de diverses sources externes

Our mission is to realize the dreams of individuals and entrepreneurs with the best online solution. Our friendly support team is available from 8:00 till 23:59 (CEST) via our chat and ticket system. With 7 years of experience HostSlim become one of the larger hosting providers in The Netherlands. HostSlim provides domain registration, hosting, virtual private servers, dedicated servers and colocation.


Coordonnées de contact

1,7

Mauvais

TrustScore 1.5 sur 5

101 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 18 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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1,7

Tous les avis

(101)

13 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Worst host I've been with

Worst host I've been with. The support is slow, arrogant and often doesn't even bother trying to fix the issue at hand. Very disappointed, switching to a different host. Should've done so ages ago.

14 septembre 2018
Avis spontané
Logo de HostSlim B.V.

Réponse de HostSlim B.V.

Hello Roy Lindstrom, I am very sorry to hear that you feel this way. I see that you have had payment issues in the past using PayPal. We value all our customers, especially loyal customers as you are. We never want to set a feeling of arrogance of slow response times as this is not who we are or who we want to be perceived as. I am afraid there is a miscommunication with your PayPal payment issue. Can you pleas get in touch with us so we can look into your issue throughly and solve this? Thank you very much. HostSlim

Noté 5 sur 5 étoiles

Been working with Hostslim for years

Been working with Hostslim for years. They're very responsive AND FUN! It's been a pleasure talking to them via tickets or live chat, whichever my problem has been. They deserve my 5 stars 100%. Cheap, great service, free SSL!!! All-in-all outstanding.

7 août 2018
Avis spontané
Noté 5 sur 5 étoiles

Excellent VPS Company!

Whenever I have an issue with my VPS, they get back to me either pretty quickly (over night) or VERY quickly during the day, either way I'm extremely happy with their services. They do their best to help me with any issues I have regardless if it's my own fault or not! I'd definitely recommend them to anyone!

13 juillet 2018
Avis spontané
Noté 1 sur 5 étoiles

Helpdesk completely unuseful and service really poor

Help service completely unable to understand and solve problems. They changed my public IPs (after 10 months) without notify me and they said they can't give my old IP back.
Lots of IP ranges are BLACKLISTED, so users on your site will get warnings about malwares, etc. and email sent from your server will be identified as SPAM.
They took 2 weeks to get the VPS running after my purchase!!

3 juillet 2018
Avis spontané
Noté 1 sur 5 étoiles

Terribly unprofessional

Terribly unprofessional. Servers went down with no prior notice. Company tweeted that servers are "on-route to the new datacenter within 15 minutes." 48 hours later, all servers are still down. Company's website is down. They do not reply to emails. They just tweeted that "servers are being powered on", but 14 hours later they are still down. I can't imagine how anyone would find this acceptable. Whatever reasons they have, 48 hours of downtown just screams "we have no idea what we are doing"

27 juin 2018
Noté 2 sur 5 étoiles

not recommended

Been using them more than 12 months now. Support is very slow though. You are only good until your stuff is working

11 juin 2018
Avis spontané
Noté 5 sur 5 étoiles

Simply the best support I never had…

Simply the best support I never had with a vps company.

One time I asked them to implement the latest iso of my favorite Linux distribution and I was paying for the cheapest VPS and they did it for me.

My new service I just paid was in pending and I am little impatient, open a ticket and they sped thing up for me.

Real advanced human support not cut and paste support.

9 juin 2018
Avis spontané
Noté 5 sur 5 étoiles

A first class, enterprise standard server host

A first class service with enterprise standard options. The range of protection capability and service is extensive. Positive confirmation by email for all access codes and data with robust server setup options and a good range of payment options. This is clearly a server host that is of enterprise standard suitable for both business and personal use alike with personalised administration to match.

14 mai 2018
Avis spontané
Noté 5 sur 5 étoiles

Best server and support solution that i work with

I am all the time looking for good server providers that put the customer in the front and deliver a very good solution with excellent support and response time - and this is exactly HostSlim!!

If you need a server, lot's of IP's, great support and affordable prices - you must check HostSlim

Very Recommended!
tnx!
Y

21 avril 2018
Avis spontané
Noté 1 sur 5 étoiles

Worst hosting company ever STAY AWAY…

Worst hosting company ever STAY AWAY they are so slow to respond on ticket on their system somethings time they never replays or delete tickets

7 avril 2018
Avis spontané
Logo de HostSlim B.V.

Réponse de HostSlim B.V.

Hello Ole,

I am sorry to hear you were not satisfied with your service. I have read back in the history of your tickets and there was some unfortunate miscommunication. We offered to solve this for you but you had no interest in this. I hope your next provider will suit your needs. Thanks.

Noté 4 sur 5 étoiles

Waiting for resolution.

15 novembre 2017
Avis spontané
Logo de HostSlim B.V.

Réponse de HostSlim B.V.

Hello Pedro, I am very sorry for the troubles you've had with colocation. I see there's a lot of miscommunication in your tickets and expectations that were raised by you after you signed the unmanaged colocation agreement. I am very sorry that you have not received what you expected, but that's an extra service we could offer you. Unfortunately you chose to go to another provider so we have never been able to offer you this. I hope all is good for you now.

Noté 1 sur 5 étoiles

VERY BAD SUPPORT

I sent a server for COLO and unfortunately I encountered a lot of problems

The server rails did not give me any service after cancellation
Very weak support that takes a few days to answer the smallest issues
Support is very good before the service is purchased, and then I was not given an answer.
Tickets that did not respond were erased after a few hours
All in all it was very bad and I would recommend you do not buy anything from this company

25 octobre 2017
Logo de HostSlim B.V.

Réponse de HostSlim B.V.

I am very sorry to hear this. We are not aware of "deleting" tickets, as that's not a practice we do towards our clients of course. Maybe something went wrong with your tickets, and we're very sorry for that.

Noté 5 sur 5 étoiles

Simple, Fast & Professional

Simple, reliable service. We use HostSlim VPS machines as monitoring nodes within our Monitive uptime monitoring network and HostSlim is a hosting company that will exceed your expectations.

19 octobre 2017
Avis spontané

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