We brought our 11 month old son with us on a trip to London. This was the first time we had left him with a babysitter, so naturally we were a bit anxious to do so. The Hotel Nanny (and Ekram) went... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
During our stay, we required a babysitter for an evening at our hotel, having come from the U.S. The entire experience, beginning with the booking, was seamless and reassuring. Ana was assigned to loo... Voir plus
L'entreprise a répondu
Our nanny, Sonia, was lovely. Our son was pretty anxious about being left with someone he didn't know in an unfamiliar city (we were visiting London from NYC) but she put him at ease immediately and h... Voir plus
L'entreprise a répondu
Wonderful experience, leaving our children (age range: 2 - 7 yrs) in the capable hands of the Hotel Nanny team. We felt a slight hesitation (perhaps even guilt) to go out with the two of us and leave... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Since 2011 - We are Hotel Nanny - we provide 5* childcare to hotels and luxury residences in London and NYC. We provide hotel nanny or babysitting services for children of all ages. Our super nannies are available for daytime bookings or evening babysitting. Our Team consists of French speaking nannies, Spanish speaking nannies, Arabic speaking nannies and much more. Each of our staff come with a wealth of experience, glowing references and all the certification. Most of our team have worked with us for over a decade. Book with us to have the very best nanny for your children while you visit London or NYC!
Coordonnées de contact
35 Berkeley Square, W15AE, London, Royaume-Uni
- +447460000141
- book@hotelnanny.com
- hotelnanny.com
This company was super responsive and…
This company was super responsive and connected me with the best sitter. Kadri was absolutely FANTASTIC! My kids took to her instantly and within 5 minutes of meeting her, all my apprehensions about leaving my kids with someone in a foreign country were put at ease. I will be using them again in the future and will recommend to my friends as well.
10 mars 2023
Réponse de Hotel Nanny
Hi M! Thanks so much for your kind words about our nanny Kadri - we are so happy to read your children loved her and we could put your mind at ease when you travelled to London. We are always here to help you and we look forward to your return. Thanks a lot!
The nanny was excellent
The nanny was excellent, very reassuring and kept in contact with me meaning I could enjoy the event without needing to worry about my 5 month old. She arrived promptly and had a lovely manner with my child. The company were easy to deal with and the service was reliable.
28 janvier 2023
Réponse de Hotel Nanny
Dear Elisa - we are so happy to hear this and that you could enjoy the wedding on the weekend. We look forward to you booking with us again!
Great nany, kids loved her
Got sent a dhort lost of CVs to choose from
Nanny we selected was lovely, kids were really happy for us to leave them
28 janvier 2023
Réponse de Hotel Nanny
Hi Mr Newton - Great to hear the kids were happy! Safe journey back home !
The Best in town!
Sonia has been absolutely wonderful. Perfectly punctual, professional, caring and a pleasure to work with.
4 janvier 2023
Réponse de Hotel Nanny
The best in town ? Oh now we are blushing! Thank you for these kind words! Sonia is indeed delightful - as are the whole team =)
Amazing nanny and service
Rebecca was absolutely brilliant. Made us feel completely at ease. Dealt with the twins waking up perfectly and due to her confident, reassuring and professional nature we were able to enjoy our first night out since the twins were born.
Rebecca was an absolute delight and I would highly recommend her to any parents of twins.
17 décembre 2022
Réponse de Hotel Nanny
Dear Kevin, Thank you so much for taking the time to write this kind review. We are so happy that Rebecca could make you feel so much at ease with your twins - and your first night out since they were born! We hope you thoroughly enjoyed it. Safe journey home.
Always so helpful and Lucia gives an…
Always so helpful and Lucia gives an incredible service.
5 décembre 2022
Réponse de Hotel Nanny
Hi T! Thanks so much for taking the time to write this kind review. I am looking forward to a long lasting working relationship with you!
The nanny made her best effort to keep…
The nanny made her best effort to keep the two girls happy, and she succeeded.
24 octobre 2022
Réponse de Hotel Nanny
Thanks so much for this Bianca really enjoyed the time she spent with your two girls!
Réponse de Hotel Nanny
Hi Matthias - thanks so much for letting us know. We are so happy we could provide you with a French speaking nanny at such short notice! Please let us know the next time you visit London and we will make sure Caroline is available for you again. Safe journey home and Merci Beaucoup!
Laura is absolutely amazing!
Our boys had so much fun with Laura they didn’t want her to go. Amazing!
17 novembre 2022
Réponse de Hotel Nanny
The best reviews always come from the children themselves! Thanks Laura! We were glad to assist you at Hotel Cafe Royal with the wonderful concierge team there. Hope you had a safe journey back home!
Have been using Hotel Nanny for years
Have been using Hotel Nanny for years, Exceptional, providing CV's of sitters and demand and being able to accomodate very last minute (sometimes in the span of 40 minutes) have been the only nanny agency I have used since they started and would always recommend to others.
13 novembre 2022
Réponse de Hotel Nanny
Hi Chris - glad we can always be of service at your hotel even for those super last minute requests. Sometimes we wonder if our nannies have flying carpets when they can get to some of our hotels so fast! Heres to a long lasting relationship with us and Browns Hotel!
Quick and efficient!
The entire process was very smooth and simple, and really hassle free which is key when you are looking for nanny service. I look forward to using their services again.
26 septembre 2022
Réponse de Hotel Nanny
Dear Candice, thanks so much for this kind review we are very glad we could help you on your recent trip to London and our nanny Becky enjoyed her time with your family. We look forward to your return!
Réponse de Hotel Nanny
Thanks so much! Happy to hear the boys are happy!
Great Overall Experience
Booking was easy, though had to chase first request. Nanny was excellent, professional, knew what she was doing and friendly. Children were very happy. Thank you
28 octobre 2022
Réponse de Hotel Nanny
Dear Daniel, Thanks so much for your kind review. I am sorry you had to chase us - but I am very happy that you liked Laura the nanny so much and that the children were happy. We hope Laura will be available for you again on your next trip to London. Take Care!
Amazing Service
It was a great experience with seamless service and a superb Nanny. She was exceptional and one that we would hope to use in the future as well.
10 août 2022
Réponse de Hotel Nanny
Dear Mr P, Thanks so much for your kind review - we have passed this on to our Nanny Laura also. We look forward to the next time you travel to London so we can assist you.
Wonderful experience
Wonderful experience, leaving our children (age range: 2 - 7 yrs) in the capable hands of the Hotel Nanny team. We felt a slight hesitation (perhaps even guilt) to go out with the two of us and leave our children with the nannies, but that vanished completely when we met Virginia and Lisette. They naturally blended into our everyday rhythm of trying to get four young children prepared for bed. Our kids were really excited too when we asked about their experience the day after. Thanks again!
1 septembre 2022
Avis spontané
Réponse de Hotel Nanny
Dear Mr Snijders - it was with great pleasure that Lisette and Virginia looked after your delightful children - and we look forward to hearing back from you when you next return to London! Thank you
Fantastic service from start to finish
Fantastic service from start to finish. Easy to book with (even super last minute). We could enjoy an evening out in London in the knowledge the kids were in good hands. Thanks guys !
23 août 2022
Réponse de Hotel Nanny
Thanks a lot - we were very happy we could help you with just a couple of hours notice!
We had two fantastic nannies on our…
We had two fantastic nannies on our most recent trip to London. We felt very comfortable with them. Our son was 3 months old at the time. We are going back in the fall and plan on booking again.
20 août 2022
Avis spontané
Réponse de Hotel Nanny
Dear Kat, thanks so much for your kind words it means a lot =) We would be delighted to once again take care of Baby B when you visit London again. We also know Ham Yard Hotel very well! Safe journey back to London and speak soon.
Fantastic Experience for our 2 year old son
We had Laura as our babysitter for our 2 year old son last week and we could not have been more pleased!
She even showed up a few minutes early so he could get used to her for a bit before we left. She was friendly and warm and just had an excellent mannerism with him. He usually gets a bit upset right when we leave, but we told him we'd be right back and he just kept playing with Laura. She even sent us a text update and photo while we were out and our son was in great form upon our return despite him staying up way past bedtime :) (we told her to keep him up until we returned and this was no easy task). We will definitely be looking to book Laura again on our next trip to London! This was our first time using a service like this and we couldn't have asked for a better experience.
29 novembre 2021
Avis spontané
Réponse de Hotel Nanny
Dear Sarah, Thank you so much for this kind review and your sweet words about Laura - who is indeed fantastic! We really appreciate you taking the time to write this and Laura is already looking forward to the next time you return to London. Thank you!
Fantastic Nannies!
Experienced, charming and creative team of nannies who are fantastic with children!
15 juillet 2019
Avis spontané
Lovely service very understanding and…
Lovely service very understanding and comforting.
Most of all reassuring us and keeping in contact with us whilst we were out. Fantastic
5star.
12 juillet 2019
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.