House of Hearing - Edinburgh Avis 

166
•
TrustScore 5 sur 5

4,9

10 Melville Crescent, EH3 7LU Edinburgh, Scotland, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

First time I have been to House of Hearing Edinburgh and was happy with the location, premises and service. My blocked ears were attended to as I would have expected. Lady technician told me about the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service from the whole team. My dad was visiting from Ireland and he had been complaining about a poor fitting hearing aid end. The company in Republic of Ireland was simply not helping.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have been clients of the Edinburgh branch for 5 years now and have been entirely happy with the service received. They are welcoming, efficient and thoroughly professional at all times.

Noté 5 sur 5 étoiles

I recently had my hearing checked at House of Hearing in Edinburgh. It was very easy to make an appointment and the testing they gave me felt very thorough. Afterwards the audiologist explained the re... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Audiologiste
  2. Magasin d'appareils auditifs
  3. Service de réparation d'appareils auditifs

Écrit par l'entreprise

Hearing well means the world. Let us help you stay connected to yours. House of Hearing is one of the UK's longest-established independent hearing care providers, offering free hearing tests, professional earwax removal, a wide range of hearing aids, and aftercare that seeks to provide lasting peace of mind.


Coordonnées de contact

  • 10 Melville Crescent, EH3 7LU, Edinburgh, Scotland, Royaume-Uni

  • 0131 220 1220

4,9

Excellent

TrustScore 5 sur 5

166 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,9

Tous les avis

(166)

181 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Well worth the outlay

They work with the highest quality equipment and their hearing aids I believe are making the best possible of my deteriorating hearing. They are not cheap but I am on my second pair and I think they are worth it. After sales service is absolutely excellent, they can't do enough.

16 février 2026
Avis spontané
Logo de House of Hearing - Edinburgh

Réponse de House of Hearing - Edinburgh

Thank you so much for your kind words, Mike. We truly appreciate it and are so delighted that you're pleased with your hearing aids and aftercare support at our Edinburgh clinic. We're always here whenever you need us. ^LC

Noté 5 sur 5 étoiles

Oustanding service

Staff at the House of Hearing are outstanding and very welcoming. I went to their Edinburgh branch for ear wax removal (by Sarah) and a hearing check (by Stuart) and cannot praise them enough for their patience, care and professionalism. The reception area and premises as a whole,are excellent

30 janvier 2026
Avis spontané
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Réponse de House of Hearing - Edinburgh

Thank you for taking the time to leave your review. We're glad you had a positive experience with Sarah and Stuart in Edinburgh and that you found the right support with us. We hope to see you in clinic again soon. ^CW

Noté 5 sur 5 étoiles

A very professional and thorough…

A very professional and thorough service from Sarah and Stuart. Took time to explain matters. Stuart highlighted the issue of hearing damage for amateur musicians and the need to wear ear protection. Would highly recommend them.

28 janvier 2026
Avis spontané
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Réponse de House of Hearing - Edinburgh

Thank you for taking the time to leave us a review with your feedback. We're so glad you had a positive experience with Stuart and Sarah in Edinburgh and that you found the right support. We hope to see you in clinic again soon. ^CW

Noté 5 sur 5 étoiles

Impartial Professional Advice

Conor was very professional and talked through all the available options once he had reviewed my hearing test in detail. I came away with the ability to make an informed choice as to whether hearing aids where required and the most appropriate product.

14 novembre 2025
Avis spontané
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Réponse de House of Hearing - Edinburgh

Thank you for taking the time to leave us a review, Katie. We're so glad to hear that you found the right support with Conor and the team in Edinburgh and we hope to see you in clinic again soon. ^CW

Noté 5 sur 5 étoiles

Exceptional audiologist who truly cares

I’ve been seeing David Parsons for several years now, and I can’t recommend him highly enough. As someone living with Autoimmune Inner Ear Disease, my hearing loss has been a challenging and evolving condition — but David has consistently provided outstanding care, support, and expertise throughout.

He takes the time to listen, explain options clearly, and tailors solutions to my specific needs. His professionalism is matched by genuine compassion, and I always leave appointments feeling reassured and well looked after. Whether it’s routine check-ups or more complex adjustments, David’s attention to detail and commitment to my wellbeing have made a real difference in my quality of life.

If you're looking for an audiologist who combines deep knowledge with a truly personal approach, David is the one to see.

4 novembre 2025
Avis spontané
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Réponse de House of Hearing - Edinburgh

Thank you for taking the time to leave us such a fantastic review, Michael. We're very pleased to hear that you found the right support with David and the team in Edinburgh. We'll definitely pass your comments along and we look forward to seeing you in clinic again soon. ^CW

Noté 5 sur 5 étoiles

Ear wax removal

Visit to have wax removed from both ears. Was looked after in a very thorough and professional way and everything explained clearly. Highly recommended.

14 octobre 2025
Avis spontané
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Réponse de House of Hearing - Edinburgh

Thank you for taking the time to leave a review, Gareth. We really appreciate it and we're glad to hear that you had a positive earwax removal experience with us. We look forward to seeing you again soon. ^CW

Noté 5 sur 5 étoiles

Everyone was extremely welcoming

Everyone was extremely welcoming. The 2 ladies who performed the procedure were respectful and explained everything clearly.
All in all a pleasant experience

14 octobre 2025
Avis spontané
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Réponse de House of Hearing - Edinburgh

Thank you for taking the time to leave a review, Alex. We really appreciate it and we're glad to hear that you had a positive experience with us. We look forward to seeing you again soon. ^CW

Noté 5 sur 5 étoiles

Very satisfied customer

Just home after having wax removal carried out by Oriana who was very caring and professional. She explained every step of the process and then carried out the procedure efficiently and painlessly. She has referred me to my GP for a follow up as a result of noticing possible signs of infection. I would thoroughly recommend this practice for this treatment.

9 octobre 2025
Avis spontané
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Réponse de House of Hearing - Edinburgh

Thank you for your lovely review, Gordon. We're glad to hear that we could offer you the right support. We'll be sure to pass your kind words on to Oriana. We wish you all the best and we hope to see you in clinic again soon. ^CW

Noté 5 sur 5 étoiles

…An extra skill set

I went in because one of my hearing aids was dead. I expected an appointment, but the receptionist took it aside and replaced a wire, and it’s now fine. As well as a receptionist, she turned out to be a skilled technician, an unexpected bonus to ordinarily good service.

12 août 2025
Avis spontané
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Réponse de House of Hearing - Edinburgh

Thank you for the lovely review. We're so pleased to hear that we were able to repair your hearing aid so quickly and enable you to hear your best again. Please do pop in any time you need some extra support! ^CW

Noté 5 sur 5 étoiles

How professional care should be

The Italian girl who dealt with removing wax from my ears was excellent, caring and informative with a very professional attitude

14 août 2025
Avis spontané
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Réponse de House of Hearing - Edinburgh

Thank you for your lovely review, June. We'll be sure to pass it along. We're glad we were able to provide some much needed relief and we hope to see you in clinic again soon. ^CW

Noté 5 sur 5 étoiles

First class service.

Attended the Edinburgh clinic today with ongoing issues with impacted wax which had started to affect my hearing.
Amy was very welcoming and professional. Explained the whole process and cleared the issue effectively and with zero discomfort.
Lovely clinic and all staff I interacted with were excellent. Would highly recommend

29 juillet 2025
Avis spontané
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Réponse de House of Hearing - Edinburgh

Thank you for your lovely review, Martin. We're glad that we were able to provide some relief and we look forward to seeing you again soon. ^CW

Noté 5 sur 5 étoiles

I came to see Stuart for the first time…

I came to see Stuart for the first time for an annual review. He has many years of experience as an audiologist which shows but he also maintains an interest and passion for the job and is very deaf aware making for clear communication. He provided a service and was not pushy in selling new products, some are unfortunately and give the profession a bad name, thankfully the House of Hearing has risen above that strategy with the focus on client welfare.

18 juin 2025
Avis spontané
Logo de House of Hearing - Edinburgh

Réponse de House of Hearing - Edinburgh

Thank you for your lovely review, Michael. I'm pleased to hear that Stuart was able to give you the right support in Edinburgh. We look forward to seeing you again soon. ^CW

Noté 5 sur 5 étoiles

Excellent Service

I had some pairing issues and was invited into the clinic by Stuart. My problem was solved within 15 minutes, with the usual high levels of efficiency.
I have severe bi-lateral hearing loss and have been a client of HoH for almost twenty years and have never once experienced any issues which have never been solved very quickly.
I am always seen by Stuart, whose knowledge and professionalism are beyond reproach. His understanding of the daily issues and difficulties faced by the hearing impaired, and the requirement for the right adaptations, is indeed impressive.
This company are the epitome of person centred customer service. Look no further, I highly recommend.

22 mai 2025
Logo de House of Hearing - Edinburgh

Réponse de House of Hearing - Edinburgh

Thank you for your lovely review, Matt. We'll pass on your kind comments to Stuart and we look forward to seeing you again soon> ^CW

Noté 5 sur 5 étoiles

Friendly and knowledgeable staff

The reception staff are very efficient and friendly. Stuart is a great audiologist. Professional knowledgeable and very friendly. Have no problem highly recommending their services.

20 mai 2025
Logo de House of Hearing - Edinburgh

Réponse de House of Hearing - Edinburgh

Thank you for your lovely review, Jane. We hope to see you in clinic again soon! ^CW

Noté 5 sur 5 étoiles

I was purchasing the repeat service of…Ear wax removal

I was purchasing the repeat service of “ear wax removal”
As on previous occasions the Staff were delightful and made me totally at ease during the procedure

6 mai 2025
Logo de House of Hearing - Edinburgh

Réponse de House of Hearing - Edinburgh

Thank you for your kind review, Elaine! We look forward to seeing you in clinic again soon. ^CW

Noté 5 sur 5 étoiles

Excellent service

Excellent service . Very competent staff. Very reassuring visit .

30 mai 2025
Logo de House of Hearing - Edinburgh

Réponse de House of Hearing - Edinburgh

Thank you for your lovely review, Elspeth! ^CW

Noté 5 sur 5 étoiles

Bless this House!

I went worrying I might have damaged my ears by poking with a cotton bud. I was quickly reassured and was given suction treatment for the removal of wax.
Mara was kind and took time to explain procedures; it was money well spent and I will have no hesitation in consulting H of H in future.

19 mai 2025
Logo de House of Hearing - Edinburgh

Réponse de House of Hearing - Edinburgh

Thank you for your lovely review, Iain! I'm glad to hear that Mara was able to look after you and that you're finally enjoying some relief from your blocked ears. We look forward to seeing you in clinic again soon! ^CW

Noté 5 sur 5 étoiles

Excellent service

Excellent service

30 mai 2025
Logo de House of Hearing - Edinburgh

Réponse de House of Hearing - Edinburgh

Thank you for your review, Emily. ^CW

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