First time I have been to House of Hearing Edinburgh and was happy with the location, premises and service. My blocked ears were attended to as I would have expected. Lady technician told me about the... Voir plus
L'entreprise a répondu
10 Melville Crescent, EH3 7LU Edinburgh, Scotland, GB
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First time I have been to House of Hearing Edinburgh and was happy with the location, premises and service. My blocked ears were attended to as I would have expected. Lady technician told me about the... Voir plus
L'entreprise a répondu
Excellent service from the whole team. My dad was visiting from Ireland and he had been complaining about a poor fitting hearing aid end. The company in Republic of Ireland was simply not helping.... Voir plus
L'entreprise a répondu
We have been clients of the Edinburgh branch for 5 years now and have been entirely happy with the service received. They are welcoming, efficient and thoroughly professional at all times.
I recently had my hearing checked at House of Hearing in Edinburgh. It was very easy to make an appointment and the testing they gave me felt very thorough. Afterwards the audiologist explained the re... Voir plus
L'entreprise a répondu
Hearing well means the world. Let us help you stay connected to yours. House of Hearing is one of the UK's longest-established independent hearing care providers, offering free hearing tests, professional earwax removal, a wide range of hearing aids, and aftercare that seeks to provide lasting peace of mind.
10 Melville Crescent, EH3 7LU, Edinburgh, Scotland, Royaume-Uni
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Nicola was so helpful and made me feel at ease. I didn't have to wait long for an appointment. First class service. I'll definitely be back - thank you!
The home service provided to my elderly mother by Stuart last week was extremely thorough and absolutely first class. Stuart is clearly highly skilled and personable. Mum and I were extremely impressed with Stuart's expertise and very grateful to House of Hearing for providing a home service option for existing clients. Thank you House of Hearing and Stuart!
Wow!! I contacted HofH after a trip to my GP confirmed that both Ear’s were packed with Wax. Nicola explained the process of wax removal and carried out it exceptionally well. My hearing is now the best it’s ever been & I can’t thank HofH enough!! 100% would recommend.
Nicola was very helpful and thorough, explaining at each step what was going on.
Hearing restored!
Just had a really good science based consultation with Stuart at House of Hearing and after tests the changes he made are wonderful. As an optometrist I knew to head direct to a stand-alone hearing specialist. If you want a totally professional and honest opinion head here. He’s like me only he does ears not eyes! Thanks again and I hope other people reading this will follow my path of discovery.
Have been involved with HofH Edinburgh for a couple of decades. Simply THE best hearing aid provider in Scotland for so many reasons. In particular Stuart Lyness who is an exceptional member of staff. He goes above and beyond every time. My hearing needs are complex and Stuart is always responsive as he really "gets it" when it comes to making sure my hearing is the best it can be. Superstar!
One of my ears were totally blocked, the other I could hear slightly.
I was given an appointment very quickly at their Edinburgh branch and was warmly welcomed by receptionists. Every thing was explained clearly to me and she made sure I was happy to continue.
I had micro suction and irrigation to remove all of the ear wax.
Wow what a difference, to be able to hear clearer than I have in years.
Fantastic service. Although not the cheapest place to have ear wax removed I would highly them. It was worth every penny. Thanks so much. :)
Phenomenal; from reception to audiology. I felt listened to and respected. I called with a problem that left me feeling vulnerable and pushed aside from other companies. Reception was so considerate and kind, they got me a next day appointment. Audiology was detailed and knowledgeable.
Highly recommend!
This is not an invited review but voluntary one. Visited Edinburgh center for a hearing test. Just cannot praise their service more. Senior Audiologist Stuart Lyness was very friendly, helpful and honest. He patiently explained everything. There was absolutely no pressure to buy and an acknowledgment that they cannot match the bigger chains on prices but can beat them on service. The centre was clean and refreshing.
Lovely clean clinic. The staff were welcoming, thoroughly professional and courteous. Level of care and attention was extraordinarily high. Emma Kidd Lead Nurse Practitioner and Stuart Lyness explained everything before being performed and my test results and options carefully. I would have no hesitation in recommending House of Hearing Edinburgh.
Iff I could give more stars I would. First class treatment from friendly staff. Connor was very thorough and explained in detail every aspect of my hearing test. If anyone due hearing test I highly recommend House of Hearing.
Delighted with the results from hearing aids recommended by Stuart Lyness and have peace of mind from the after care approach. The consultation was relaxed and combination of technology in the clinic, his knowledge and listening skills made it feel a great experience.
very efficient, professional service in a very friendly and informative manner.
I have been with House of Hearing for many years and always enjoyed a fantastic and prompt service. Fortunately I have been able to recommend House of Hearing to friends and relatives.
Courteous staff at reception and pleasant and knowledgeable Audiologists simply excellent all round.
My ears were clogged up and OTEX wasn’t removing it. I contacted my own GP but couldn’t be taken for a few weeks. This was similar for Boots and Specsavers ( who have a wax removal service) . I contacted House of Hearing on the Friday and they gave me an appointment for the next day Saturday— yes Saturday, the others don’t operate on the weekend.
They checked my ears and removed the wax. They detected a possible infection so they took photos and sent them with an email to my own doctors practice explaining what they found. I got a call on the Monday morning to go along so my doctor could check my ears out, and yes there was infection. They prescribed antibiotic spray as the people at HOH had suggested they might. I also have a follow up appointment with HOH a week or so later so they can monitor my progress. To finish I cannot speak highly enough of the professionalism and efficiency of House of Hearing.
Time and trouble was taken to ensure my new hearing aids were working properly and fitted well with repeated visits as required until I was happy with them.
On every visit that i have made the staff are always very pleasant and nothing is a problem to them. Would recommend to anyone having hearing problems and looking for advice.
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