I was informed of House of Hearing in Ashton by a close friend who was very pleased with the help he had received. Booking an appointment was easy & I am so glad I did. The staff were al... Voir plus
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This was my first visit to ‘House of Hearing’ and the level of service was outstanding. Right from making an initial telephone enquiry, to confirming an appointment all went well. On the day of th... Voir plus
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Really great service, I booked to have some stubborn ear wax removed, I managed to get a next day appointment. Kim at Knutsford was superb, explained the procedure, allayed any concerns, performed a... Voir plus
L'entreprise a répondu
Decided it was time to get my hearing checked, as I wanted to be proactive about addressing any issues early to help reduce the risk of age-related dementia. After doing some research, House of Hear... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Your local premier independent dispenser of hearing instruments & audiological services. We have clinics located in Alderley Edge, Edinburgh, Galashiels, Morpeth, Perth, St Andrews & Stockton Heath
Coordonnées de contact
10 Melville Crescent, EH3 7LU, Edinburgh, Royaume-Uni
- 0131 220 1220
- enquiries@houseofhearing.co.uk
- houseofhearing.co.uk
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A répondu à 100 % de ses avis négatifs
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Friendly welcoming and knowledgeable…
Friendly welcoming and knowledgeable staff

Réponse de House of Hearing
Excellent service
Excellent service. Very friendly. A real difference now that the wax has been removed. Highly recommended

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Excellent
Expertise, explanation, guidance on most suitable model. Ongoing care part of service.

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Excellent hearing Care from a friendly…
Excellent hearing Care from a friendly team.

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First class service
Both my wife and myself visited House of Hearing - my wife , to check on hearing aid supplied previously and myself for earwax removal. Very professional help, treatment and explanation of events. Having been customers of H 0f H for several years, have no hesitation recommending them for first class service and attention.

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Professional and courteous service…
Professional and courteous service always.

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Terrible customer service service poor quality product
We have paid £3500 towards hearing aids that haven’t worked well so we have sent them bacj to be repaired and now they won’t return them until we have paid in full which we cant affird as was paying in installments and my husband has no hearing aids and we have wasted all our savings. Terrible customer service and this company has promised an excellent service but havent delivered - i would say avoid and go nhs - better quality

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Friendly and caring service
My 87 year old mother’s NHS hearing aid tubing broke and although this is a private ENT clinic in Morpeth, they were so helpful by providing much needed replacement tubing, where other places did not help at all. Many thanks indeed, you saved the day! Very caring and friendly service.

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After a horrible experience at a…
After a horrible experience at a pharmacy in December to have wax removed, I have finally got hearing again. The experience was amazing, procedure carried out by Debbie and I will continue to go through House of Hearing in Hamilton from now on. Thank you Debbie.

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Well worth the outlay
They work with the highest quality equipment and their hearing aids I believe are making the best possible of my deteriorating hearing. They are not cheap but I am on my second pair and I think they are worth it. After sales service is absolutely excellent, they can't do enough.

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ASSISTANT AIMEE VERY NICE AND…
ASSISTANT AIMEE VERY NICE AND PROFESSIONAL.WAX REMOVED QUICKLY AND EFFICIENTLY.VERY PLEASED.

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Hearing aid breakdown
Following a breakdown of an aid, which was me that was at fault, Igot an emergency appointment easily and quickly. The Audiologist picked up the fault quickly and repaired tha hearing aid within minutes. Vry pleased with the experience.

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A first class experience.
Gavin and his Team consistently strive to make every visit a positive experience. From the initial welcome by Pauline on checking in, right through to the consultation process - nothing is too much trouble. I have no problem in recommending them. First class. 👍

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The audiologist was fantastic in every…
The audiologist was fantastic in every way. From entrance to surgery until I left. Every detail was explained regarding my hearing. And the installation of my ear lobes finalized it all. Yip very pleased at profession of the ausioligist

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A 10/10 Experience
A 10/10 Experience! I needed an urgent appointment for my Dad and the lady who took the call moved a few things around and kindly squeezed us in. The care my Dad received from Sarah was excellent - very patient, explained everything , thorough and very caring - we couldn’t have asked for more! A first class service all around - Thank you!

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Amazing customer service & care
I can not thank this company enough for how they have changed my daily life. After suffering with very poor hearing aids for many years, I finally decided to speak to Gemma, the audiologist about my hearing problems. Everything was explained so clearly including the after care package and I felt completely safe and confident in her ability to help me. From the moment you walk through the door you are made so welcome and feel part of the family. I can not recommend them highly enough. Thank you for changing my world from black and white to full technicolour!

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Oustanding service
Staff at the House of Hearing are outstanding and very welcoming. I went to their Edinburgh branch for ear wax removal (by Sarah) and a hearing check (by Stuart) and cannot praise them enough for their patience, care and professionalism. The reception area and premises as a whole,are excellent

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A very professional and thorough…
A very professional and thorough service from Sarah and Stuart. Took time to explain matters. Stuart highlighted the issue of hearing damage for amateur musicians and the need to wear ear protection. Would highly recommend them.

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Friendly professional service.
Dropped in to Hanley branch without an appointment to ask for help with my hearing problem which had got worse over the weekend. Fantastic staff did a consultation straight away followed by treatment of the problem, I couldn't be more impressed with the service and I'm very grateful for the result.

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