House of Hearing Avis 

Grateful thanks to Ashley and the team at Dove Lichfield for a first class service, from initial consultation, through selection of aids, to final reviews and adjustments.
Ashley is second to none; highly professional, knowlegeable and patient, taking care to understand any teething problems and/or other difficulties, offering explanations, guidance and advice on solutions.
I would have no hesitation whatsoever in recommending Ashley and Dove for all your hearing needs.

I came to see Stuart for the first time for an annual review. He has many years of experience as an audiologist which shows but he also maintains an interest and passion for the job and is very deaf aware making for clear communication. He provided a service and was not pushy in selling new products, some are unfortunately and give the profession a bad name, thankfully the House of Hearing has risen above that strategy with the focus on client welfare.

I had some pairing issues and was invited into the clinic by Stuart. My problem was solved within 15 minutes, with the usual high levels of efficiency.
I have severe bi-lateral hearing loss and have been a client of HoH for almost twenty years and have never once experienced any issues which have never been solved very quickly.
I am always seen by Stuart, whose knowledge and professionalism are beyond reproach. His understanding of the daily issues and difficulties faced by the hearing impaired, and the requirement for the right adaptations, is indeed impressive.
This company are the epitome of person centred customer service. Look no further, I highly recommend.

The reception staff are very efficient and friendly. Stuart is a great audiologist. Professional knowledgeable and very friendly. Have no problem highly recommending their services.

I was purchasing the repeat service of “ear wax removal”
As on previous occasions the Staff were delightful and made me totally at ease during the procedure

Highly efficient treatment with kindness and consideration

I accompanied my father - who will be 100 in a few months' time - to his hearing test appointment. We met Kyle, who was extremely patient, helpful and constructive. Both in respect of the tests he carried out and during our discussion of what next steps and future product options might be.
His considered approach (no indication of a hard sell!) was much appreciated. We have confidence in this company and will continue to rely upon this its services.

Excellent service . Very competent staff. Very reassuring visit .

A genuine 5 star rating.
Philip is an excellent practitioner. He is very friendly and personable, reassuringly competent, doesn't try to sell you anything you don't want and generally conveys a relaxed professionalism which I found very helpful.
A totally different and infinitely better experience than the 'High Street' option I had previously tried. I'd highly recommend him and his practice in St Andrews.

I went worrying I might have damaged my ears by poking with a cotton bud. I was quickly reassured and was given suction treatment for the removal of wax.
Mara was kind and took time to explain procedures; it was money well spent and I will have no hesitation in consulting H of H in future.

Excellent service

Very efficient explained every thing clearly.

Beverley always goes above and beyond to help my mum and is so patient with her.

Excellent care was provided. The Nurse was very gentle and patient with me. Having suffered from many painful ear procedures in the past, I was a little nervous.

Everyone was very friendly and supportive. I really felt I was being extremely well treated. Thank you

Good service. Well explained.

Always welcoming, always efficien, always helpful and able to solve the problem