House of Hearing Avis 

466
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent service on our first visit Subsequent visits for earring tests by Ashley in the Lichfield branch were so professional DAvid and Lynn Vale

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was informed of House of Hearing in Ashton by a close friend who was very pleased with the help he had received. Booking an appointment was easy & I am so glad I did. The staff were al... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really great service, I booked to have some stubborn ear wax removed, I managed to get a next day appointment. Kim at Knutsford was superb, explained the procedure, allayed any concerns, performed a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This was my first visit to ‘House of Hearing’ and the level of service was outstanding. Right from making an initial telephone enquiry, to confirming an appointment all went well. On the day of th... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Audiologiste
  2. Service de réparation d'appareils auditifs
  3. Magasin d'appareils auditifs

Écrit par l'entreprise

Hearing well means the world. Let us help you stay connected to yours. House of Hearing is one of the UK's longest-established independent hearing care providers, offering free hearing tests, professional earwax removal, a wide range of hearing aids, and aftercare that seeks to provide lasting peace of mind.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

466 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(466)

78 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Clear my blocked ear no problem.

Clear my blocked ear no problem.

20 novembre 2024
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Réponse de House of Hearing

Thank you for your kind review! We look forward to seeing you in clinic again soon. ^CW

Noté 5 sur 5 étoiles

Quick and efficient service

I needed an ear syringe as I had a blockage in one ear. Despite not being a regular customer I managed to get an appointment at short notice. The staff were excellent and cleared the blockage very successfully.

23 octobre 2024
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Réponse de House of Hearing

Thank you for your kind review, John. I'm glad to hear that we were able to offer the right support and give you some relief from your blocked ears. We look forward to seeing you in our Perth clinic again soon! ^CW

Noté 5 sur 5 étoiles

Friendly staff

Friendly, welcoming staff, very helpful and thorough

25 novembre 2024
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Réponse de House of Hearing

Thank you for your wonderful review, Alison! ^CW

Noté 5 sur 5 étoiles

Professional services

Professional and friendly technician. Very pleasant environment.

31 octobre 2024
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Réponse de House of Hearing

Thank you Christine, we're glad we were able to offer you the right support! ^CW

Noté 5 sur 5 étoiles

Very helpful to a very anxious tourist

I was a very anxious tourist whose hearing aid broke. I turned up unannounced and they were able to fix it ( replace the receiver within 20 mins) I was incredibly grateful.

15 octobre 2024
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Réponse de House of Hearing

Thank you for your kind review, Julie. I'm sorry to hear this happened but I'm glad we were able to provide the right help to assist you while you were visiting Edinburgh! ^CW

Noté 5 sur 5 étoiles

Hearing Consultation…

After a couple of years struggling with hearing aids that were not helping my hearing loss I decided to go to House of Hearing in Edinburgh. My audiologist, Stuart Lyness, could not have been more helpful. The treatment and information given was excellent and really helped me. It was really useful for my wife too as she was able to experience what my hearing loss sounds like so gave her a better understanding of what it’s like. Looking forward to having better hearing in a couple of weeks.

25 novembre 2024
Avis spontané
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Réponse de House of Hearing

Thank you for your lovely review. We're glad Stuart was able to support you on your visit and we look forward to continue supporting you on your hearing journey with us. ^CW

Noté 5 sur 5 étoiles

This was the best audiology experience…

This was the best audiology experience I have had in the 15 years that I have needed hearing aids. There was no pressure to buy a new pair of hearing aids, they are providing a service package for the hearing aids I already have, which just needed adjusting. Every other place I have tried simply refused to provide this type of service and just wanted to sell me a new pair (not cheap). I was made to feel welcome with everything being explained. When I do need new hearing aids there is only one place I shall be visiting! I cannot recommend highly enough.

21 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Helpful and clear information

Helpful and clear information. Very helpful professional staff

15 novembre 2024
Avis spontané
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Réponse de House of Hearing

Thank you for your lovely review, Peter. We look forward to seeing you in clinic again soon. ^CW

Noté 1 sur 5 étoiles

I attended House of Hearing having been…

I attended House of Hearing having been advised by the NHS Audio Department in Lauriston Place, Edinburgh, that it was necessary for ear wax to be removed. After examination, I was told there was no need for ear wax to be removed. I was taken aback but accepted the situation though dissatisfied with the outcome.

19 septembre 2024
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Réponse de House of Hearing

Thank you for taking the time to share your feedback, Robert. We’re sorry to hear you weren’t satisfied with your recent visit. At House of Hearing, our top priority is always to provide the highest standard of clinical care based on each individual’s needs, and we aim to avoid unnecessary treatments whenever possible.

When our specialists examined you, they determined that your ears did not have any excess wax buildup that would benefit from removal. While we understand this may have been unexpected, based on previous advice you had received, our goal is to offer the most appropriate care for each patient’s specific situation.

If you have any concerns or feel you’d benefit from further assistance, please don’t hesitate to reach out to us directly. We would be more than happy to discuss this further to ensure you feel fully supported. ^CW

Noté 5 sur 5 étoiles

Great practitioner

My appointment was in Barnet with Mary Levy. First time I've had micro suction. Mary explained process. It was quick. Not unpleasant. Mary was lovely

8 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent

Professional, friendly, and helpful

21 octobre 2024
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Réponse de House of Hearing

Thank you for your lovely review. ^CW

Noté 5 sur 5 étoiles

Highly recommended!

Excellent service from Ashley and the team at Lichfield Branch. Ashley was very honest and extremely knowledgeable and was able to offer expert advice in choosing the right hearing aids for my mum.

26 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

I have restricted mobility and in…

I have restricted mobility and in communications before my treatment great consideration was taken to ensure access to the clinic was achievable. The young lady who carried out the procedure was friendly and informative.

1 octobre 2024
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Réponse de House of Hearing

Thank you for leaving us a thoughtful review of your experience in our Edinburgh clinic. We're glad we were able to support you and we look forward to seeing you again soon. ^CW

Noté 5 sur 5 étoiles

When I was on vacation in Edinburgh…

When I was on vacation in Edinburgh tracing my Scottish roots, I needed urgent help for my hearing aid. Both the receptionist and the audiologist could not have been more helpful. A deeply buried dome and wax filter were retrieved and replaced all at no charge. I was overwhelmed with appreciation. I wish I could say the same would happen in the USA. Thank you to both of you. I apologize for forgetting your names.

18 octobre 2024
Avis spontané
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Réponse de House of Hearing

Thank you for your kind review, Marianne. We're so glad to hear that we were able to offer you the right level of support. Wishing you well on all your future travels and we hope to see you again in the future. ^CW

Noté 5 sur 5 étoiles

House of Caring

I was treated professionally but with kindness and care.

1 octobre 2024
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Réponse de House of Hearing

Thank you for your kind review. ^CW

Noté 5 sur 5 étoiles

Very good service claire was excellent…

Very good service claire was excellent and friendly and got ears done quickly and very pleased afterwards thanks again and very much appreciated

27 septembre 2024
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Réponse de House of Hearing

Thank you for your review, Garry. We look forward to seeing you again in our Galashiels clinic soon! ^CW

Noté 5 sur 5 étoiles

Was well attended too and the nurse was…

Was well attended too and the nurse was caring and gentle. Getting the suction made such a difference and enabled me to enjoy my holiday.

Keep up the good work!!

16 septembre 2024
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Réponse de House of Hearing

Thank you for your review, Judith. ^CW

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