Howards Motor Group - Howards Hyundai Taunton Avis 

17
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TrustScore 4 sur 5

4,1

Priorswood Road, TA2 8DN Taunton, Somerset, GB

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Just called into Howards Hyundai Taunton (Bridgwater Road) after a slight mishap with my Kona Hybrid. All the staff were incredibly helpful and friendly, and dealt with and fixed the problem immediate... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I spent many years in the motor trade dealing with luxury and super cars . We had to treat customers with the utmost respect . I came across this experience at Howards used car center Taunton when d... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Hyundai Taunton I had my i20 serviced 17/03/2026 reported that I have been having issues starting, sometimes the battery is completely flat or it appears that way also the stop/start hasn’t work... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

An excellent visit to Hyundai Taunton for our first service. We’d arranged to be there at 8 with our i20. Excellent experience all round, including lovely sitting area with drinks and biscuits on tap.... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire de véhicules à moteur

Écrit par l'entreprise

Our ethos remains clear: "Keeping you on the road" through expert advice, quality service, and outstanding value for money. We take pride in being award-winning for customer centricity, consistently achieving the highest UK Reputation scores for the past two years. By using real-time customer insights, we continuously refine our services and ensure that every interaction reflects our core values of trust, care, and excellence. Whether you’re purchasing a new or used car, servicing your vehicle, or seeking expert advice, you can expect a relaxed, welcoming environment and technical expertise honed over five decades.

About us

Écrit par l'entreprise

Howards Motor Group
Our ethos remains clear: "Keeping you on the road" through expert advice, quality service, and outstanding value for money. We take pride in being award-winning for customer centricity, consistently achieving the highest UK Reputation scores for the past two years. By using real-time customer insights, we continuously refine our services and ensure that every interaction reflects our core values of trust, care, and excellence.

Minimum 12-month Warranty

Why buy from us

Many of our cars are presented for sale with the remainder of the manufacturer warranty. In all cases, the warranty will be for a minimum of 12 months from the point at which you buy the car giving you peace of mind in the first year of motoring. We will always explain how this warranty can be extended to provide cover for longer periods of ownership.

Coordonnées de contact

  • Priorswood Road, TA2 8DN, Taunton, Somerset, Royaume-Uni

  • 01823 320717

4,1

Bien

TrustScore 4 sur 5

17 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 100 % de ses avis négatifs

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4,1

Tous les avis

(17)

157 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent and Friendly Service

Just called into Howards Hyundai Taunton (Bridgwater Road) after a slight mishap with my Kona Hybrid. All the staff were incredibly helpful and friendly, and dealt with and fixed the problem immediately. Special thanks to Mike. Worth 10 stars!

15 septembre 2026
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Réponse de Howards Motor Group - Howards Hyundai Taunton

Thank you, BillandJacq, for your wonderful review! We're thrilled to hear that our team, especially Mike, provided you with such helpful and friendly service. Your trust in our customer-centric approach means a lot to us, and we look forward to supporting you again at Howards Hyundai Taunton in the future!

Noté 5 sur 5 étoiles

10/10 customer service

Toby and Tony were very helpful in helping me find a car. They were very knowledgeable in the types of cars that they had and the advantages and disadvantages compared to other cars that I was considering. Very personable and would highly recommend.

4 juin 2026
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Réponse de Howards Motor Group - Howards Hyundai Taunton

Thank you, Riya, for your wonderful review! We're thrilled to hear that Toby and Tony provided you with such helpful and knowledgeable service at Howards Hyundai Taunton in finding the right car for you. Your recommendation means a lot to us, and we look forward to supporting you again in the future!

Noté 5 sur 5 étoiles

Dan was very helpful today

Dan was very helpful today. I had a piece of trim that broke so I went and saw him at the dealership, and ordered a replacement. It arrived extremely quick, and was fitted free within a few minutes. Very helpful and really appreciated his help.
Thank you!

5 mai 2026
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Réponse de Howards Motor Group - Howards Hyundai Taunton

Lee, thank you for your lovely feedback! We’re so pleased to hear that Dan was able to help quickly and efficiently with your trim replacement at Howards Hyundai Taunton. It’s great to know the part arrived promptly and that the fitting was completed for you in just a few minutes.

We’ll be sure to pass your kind comments on to Dan, he’ll really appreciate them! Thank you again for taking the time to share your experience, and we look forward to helping you again in the future!

Noté 3 sur 5 étoiles

Poor service from Howard’s Taunton Hyundai

Hyundai Taunton

I had my i20 serviced 17/03/2026 reported that I have been having issues starting, sometimes the battery is completely flat or it appears that way also the stop/start hasn’t worked for 18 months or 6 months old. On the last service I reported the stop/start issue and was told you don’t use the car enough as it’s only done 3000 mile, I Said I must have missed that bit in the owners manual. Anyway they said the battery was naff fitted a new one and serviced the car.

I have used the car for 4/5 trips but have noticed that the stop/start light which was permanently amber does not show anything now and does not work, rang the dealership and told to book it in for investigation in two weeks time NOT ACCEPTABLE obviously they don’t do the job/check properly 

17 mars 2026
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Réponse de Howards Motor Group - Howards Hyundai Taunton

Dear Customer, thank you for sharing your experience with us. I'm truly sorry to hear about the ongoing issues with your i20, especially regarding the stop/start function and the battery. We strive for customer-centric service and your feedback is invaluable in helping us improve our reliability and support. Please rest assured that we will investigate this matter thoroughly during your upcoming appointment, and hope to regain your trust in our service quality. We look forward to seeing you at Howards Hyundai Taunton soon.

Noté 5 sur 5 étoiles

Outstanding service from start to…

Outstanding service from start to finish would recommend 5 stars...Special thanks to Ashton very informative and polite...no hard sale so refreshing ...
Thank you Howards of Taunton
Sue

14 février 2026
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Réponse de Howards Motor Group - Howards Hyundai Taunton

Thank you so much for your wonderful review, Susan. We're thrilled to hear you had outstanding service from start to finish and that Ashton made such a positive impression with his informative and polite approach. Your recommendation means a lot to us, and we look forward to welcoming you back to Howards Hyundai Taunton for more quality service in the future.

Noté 3 sur 5 étoiles

No interest in matching deal by other dealers!

Spent along time dropping into Taunton Hyundai to look at and test drive the top of the range Hyundai Santa Fe. At the point of deciding between cars popped back in with the price offered by another nearby dealer in Exeter and requested they might like to get back to me with a comprable offer. They said they would but after a week - silence! Not even a courtesy call to say they can't match the deal. Now placed the order with Hyundai Exeter with a cracking deal! To be honest I don't even think I will use Howards for servicing the new vehicle even though closer such was the level of disinterest I have been met with.
Update.
Credit to Hyundai Directors for enacting a response by Hyundai Taunton as a result of my post above. My representative at Howards Hyundai Taunton personaly explained he had for personal bereavement reasons taken leave after our visit and was not at work. This I accepted was sad and something unforeseen and unavoidable and credit to him for sharing in person. However the Sales Manager was present as part of the conversation we had in relation to the potential purchase and should have stepped up surely and covered for his colleagues unavoidable absence. Standard business practise I would have thought!

10 novembre 2025
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Réponse de Howards Motor Group - Howards Hyundai Taunton

Dear Simon, I am truly sorry to hear that you found it disappointingly difficult to get the support you needed at Howards Hyundai Taunton. Your experience is important to us, and I appreciate you sharing your feelings about the service you received. We are committed to being trustworthy and reliable. A manager from site will contact you soon to see if we can put this right. Kindest regards, Howards Customer Care Team.

Noté 1 sur 5 étoiles

Definitely will not 'keep you on the road'

We own two hyundais neither more than a year old. Recently something happened to the charging of the battery on our all electric ioniq 5. The resultant effect was for us to have to have the car recovered back to Howards in taunton. Obviously as the car is less than a year old we essentially expected some level of customer service. No. The reality is you can buy a brand new Hyundai, and within a year you may be left carless (with all the complications that causes in life) and then essentially blamed for something that to any reasonable or rational person is a warranty issue and should not be happening to a brand new vehicle.

Based on this experience we are now hugely regretting owning 2 Hyundai's, and can only warn that Howards have no desire to demonstrate even moderate customer service and not only will they certainly not be 'going the extra step' to help, they literally don't want to take any steps at all if they can avoid it!

8 septembre 2025
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Réponse de Howards Motor Group - Howards Hyundai Taunton

Hello. I'm very sorry to hear of your experience at Howards Hyundai Taunton. I will try and make contact with you today to understand the situation better and see If I can assist in any way. Kindest Regards. Howards Customer Care Manager.

Noté 5 sur 5 étoiles

Amazing team, great service

George at Motability is an absolute gem & such an asset to the team. He went above & beyond to make sure I was happy. The customer service I received was exemplary. I can't recommend Hyundai Taunton enough! Thank you so much for everything. 🥰

24 juillet 2025
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Réponse de Howards Motor Group - Howards Hyundai Taunton

Hello Christina, thank you for taking the time to leave us a review. We are very happy to hear you found our staff to be so supportive during your experience with us. Kind regards, Howards Hyundai Taunton

Noté 5 sur 5 étoiles

An excellent visit to Hyundai Taunton…

An excellent visit to Hyundai Taunton for our first service. We’d arranged to be there at 8 with our i20. Excellent experience all round, including lovely sitting area with drinks and biscuits on tap. This was followed up with a video of our service plus a phone call from Dan to check we were happy.

6 mars 2025
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Réponse de Howards Motor Group - Howards Hyundai Taunton

Hello Jennifer, thank you for taking the time to leave this review. Please reach out if there is anything else we can do for you.

Howards Hyundai Taunton

Noté 5 sur 5 étoiles

Buying a nearly new used Hyundai from…

Buying a nearly new used Hyundai from Howard’s Group, Taunton very easy process thanks to sales person Kieron Murphy. Very reassuring, knowledgeable, nothing too much trouble. No hard sell !

28 février 2025
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Réponse de Howards Motor Group - Howards Hyundai Taunton

Hello Francis, Thank you for taking the time to leave this review. We're so pleased that you had a good experience with us.

Howards Hyundai Taunton

Noté 5 sur 5 étoiles

Great Service :-)

Car was booked in for MOT - dropped off at 8am, was notified all done and passed by 11. Speedy & friendly service from Andrea, Dan & Rhys. Many thanks.

19 février 2025
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Réponse de Howards Motor Group - Howards Hyundai Taunton

Hello Louise, thank you very much for taking the time to leave this review. Please let us know if there is anything else we can do for you.

Howards Hyundai Taunton

Noté 3 sur 5 étoiles

There was a recall fault on my car…

There was a recall fault on my car which was described on the Hyundai site as taking about 40 minutes to rectify. As this was a short time, I waited but it was 3 hours before the car was ready. There was no apology either.

5 août 2024
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Réponse de Howards Motor Group - Howards Hyundai Taunton

Hello Barbara, thank you for taking the time to leave us a review. We are very sorry to hear of this, a member of our management team would like to discuss this further, please email customercare@howardsgroup.co.uk so our team may be able to contact you to resolve this. Kind regards, Howards Hyundai Taunton

Noté 5 sur 5 étoiles

I spent many years in the motor trade…

I spent many years in the motor trade dealing with luxury and super cars . We had to treat customers with the utmost respect .
I came across this experience at Howards used car center Taunton when dealing with Andy Danielle and the delivery driver .
The Honda Civic Tourer I purchased was present in an excellent way .

26 septembre 2024
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Réponse de Howards Motor Group - Howards Hyundai Taunton

Hello Chris, thank you very much for your kind words and this review! Fell free to get in touch if there is anything else we can do to help you!

Howards Hyundai Taunton

Noté 5 sur 5 étoiles

Very friendly and helpful

20 janvier 2023
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Réponse de Howards Motor Group - Howards Hyundai Taunton

Hi Michelle Sealey, thank you for taking the time to leave a review for us at Howards Hyundai Taunton. We're happy we could meet your expectations!

Noté 5 sur 5 étoiles

I’ve just purchased a new 208 from…

I’ve just purchased a new 208 from Howard’s Peugeot in Taunton,What a fantastic dealership , Total professionalism with exceptional standards, I was informed at every stage of the car build and the final presentation of the vehicle was fantastic, I cannot speak highly enough of Martin who dealt with my purchase , this gentleman is a real credit to Peugeot. I also found Mike the dealership manager very helpful .
I would fully recommend buying a vehicle from this dealership.
Giles Wilkinson

27 avril 2022
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Réponse de Howards Motor Group - Howards Hyundai Taunton

Hello Giles Wilkinson, we strive for 100% satisfaction, and it is great to see you had such a positive experience with us. Thank you for your kind words and praise about our team. We are always here to help should you need us. Kindest Regards, Howards.

Noté 5 sur 5 étoiles

Excellent service and super helpful…

Excellent service and super helpful from start to finish. Brad did an awesome job, and would highly recommend! Will 100% be using him the next time around.

19 mars 2022
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Réponse de Howards Motor Group - Howards Hyundai Taunton

Hi James Coates, thank you for the kind words in your review; we are very happy we could provide you with a positive experience! We are always on hand should you need us. Kindest Regards, Howards Hyundai Taunton.

Noté 5 sur 5 étoiles

Massive thanks to Brad at Taunton Peugeot

Brad at Taunton Peugeot was extremely helpful and answered all our questions concerning the 208 we recently bought from Taunton branch. Brad sourced us a fantastic deal and appeared to have our best interests at heart. Brad showed patience, explaining all the paperwork and kept a great sense of humour. We would totally recommend Brad at Taunton Peugeot! Thanks for everything, Brad!

19 mars 2022
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Réponse de Howards Motor Group - Howards Hyundai Taunton

Hello, we're glad you had such a wonderful experience with us! It is great to our staff being extremely helpful when you purchased from us. We are always on hand should you need us. Many thanks, Howards.

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