HRV Group UK Avis 625

I had the pleasure of working with Jack Harding from HRV when he came to troubleshoot an issue with my ventilation system, and I couldn’t be more impressed. From the moment he arrived, Jack was professional, knowledgeable, and thorough in his approach.

He took the time to carefully diagnose the problem, explaining everything clearly along the way. His expertise was evident, and he went above and beyond to ensure the system was functioning optimally. Even though our issues are not fully resolved i know that Jack will continue to work with me to solve this, which is even more important

Jack’s attention to detail, friendly demeanor, and commitment to getting the job done right made the entire experience seamless. I highly recommend him to anyone in need of an experienced and reliable HRV engineer.

Thank you, Jack, for your outstanding service!

Engineer arrived within allotted time, was polite, friendly and efficient. Spent just under an hour servicing unit, ducts and changing filters. Explained everything and left taking all rubbish.

Efficient and helpful. gave me advice re internal condensation and trickle vents (supply) as well as extraction.

Detailed and thorough inspection where everything was explained fully. Wouldn't hesitant in using again.

Outstanding service. Good communication from the team to book appointment. Engineers on the day were great. Juvy and Chris were very professional, they gave me information on how the system works and how to tailor ot to my preferences and my usage at the flat. Overall very pleased witht the service received.

Excellent service- I was given advice and information about my vent and the issues it can cause in my flat if its not working. My vent was repaired and has been working really well ever since. So, I'm so pleased with the outcome! I was given advice that it may stop working as it's an old system and may need replacing but so far, so good!

Exceptional Service from HRV Group – Highly Recommended!

Yesterday, I had my HRV unit serviced by HRV Group, and I couldn't be more pleased with the experience. From start to finish, their professionalism, expertise, and customer care were truly outstanding.

What made this service even more remarkable was that one of HRV Group’s directors personally handled the job. His level of knowledge and attention to detail were exceptional, and he went above and beyond to accommodate my specific needs. Not only did he ensure my system was running at peak performance, but he also took the time to explain key maintenance tips and provide expert recommendations tailored to my home.

Essential HRV Maintenance Tips (Courtesy of HRV Group):
✅ Clean your filters every six months using an anti-greaser and anti-bacterial cleaner—but don’t hover them, as this can damage the delicate fibers.
✅ Replace the filters every year to keep your system running efficiently and maintain optimal air quality in your home.

Given how impressed I was, many of my neighbors are now booking their HRV servicing with HRV Group, and I have no doubt they’ll receive the same top-tier service. If you have an HRV unit and want it maintained by true professionals who care about quality and customer satisfaction, I highly recommend contacting HRV Group.

For reliable, expert service with a personal touch, HRV Group is the team to call. Don’t wait—book your service today!

HRV's services are excellent, reliable and consistently up to the mark and exceeds expectations.

Excellent service; thank you.

The annual service of my Heat Recovery System went like clockwork. Larry turned up early which I appreciated and conducted the service thoroughly and promptly. I will use them again every time.

Fantastic service, very knowledgeable engineer called Daniel. Friendly and offered advice.

HRV took time and care to ensure our Vent-Axia Sentinel MVHR is in good shape. Despite changing the filters ourselves between services, it still gets surprisingly grubby inside. Daniel from HRV made sure it was all clean and wholesome. He also cleaned all the outlets and checked the flow rates.

Here’s a polished version of your review:

“We recently had our Mechanical Ventilation and Heat Recovery (MVHR) system serviced, and the experience was excellent. The service engineer, Daniel, was highly professional and knowledgeable. He serviced the unit and resolved an issue where the system had not been set up or commissioned properly since installation. While the inlet remains slightly noisy, especially in the bedrooms, the system was reset and is now functioning much better.”

I have had a great experience from HRV Group. We recently discovered an issue following on from my original service and they sent out an engineer, Jack who was amazing. Very happy with the service and the overall support. I will look forward to continuing to work with them to service my MHRV system at my home. Thank you!

The engineer was very efficient

Excellent service as always from HRV engineers. We’ve had Jack service our system for the past 3/4 years now and he’s always a delight to chat to, giving us tips on how to keep our system in good condition. Super friendly service! The whole process from booking the service, getting confirmation to the actual service is always smooth with HRV I highly recommend using them.

The engineer was professional and friendly. Overall great service.

Very professional service. Prompt and efficient.

Like: nice chatty engineer, explained stuff.

Dislike: superficial service, high price, came in a van