Well received when entering the store the staff could not have been more helpful if they tried, the tea & coffee with biscuits had me hooked. The total amount of knowledge of finishings weather woo... Voir plus
Établissement
Changer d'établissement380 Poole Road, BH12 1DA Poole, GB
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Lisez les avis des autres
The ladies in the showroom were helpful and efficient. I mention Mary and Jess in particular. The delivery men arrived when they were expected and installed the chair with the minimum fuss. Very well... Voir plus
Really positive experience. We were guided through buying beds as there were lots of options. We finished with exactly what we'd hoped for. Can't fault HSL. The firm, the staff are truly top quality.... Voir plus
Andrea the Sales Consultant was excellent. She was pleasant and very helpful in terms of matching my requirements to the correct chair. We had problems in terms of delivery but she helped to solve t... Voir plus
À propos de l'entreprise
- Magasin de meubles
- Fournisseur d'équipement pour personnes handicapées
- Fabricant de meubles
- Fournisseur d'équipement de mobilité
À propos de HSL Chairs - Poole/Bournemouth
Écrit par l'entreprise
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Écrit par l'entreprise
- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe.
All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.
Coordonnées de contact
380 Poole Road, BH12 1DA, Poole, Royaume-Uni
4,6
Excellent
90 avis
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Staff are very helpful.
25 mai 2025
We visited the poole showroom recently…
We visited the poole showroom recently to view the sofas, although we purchased a sofa , we found it rather a hectic experience even though we we had an
appointment, as there was a family with there grandmother !
This is the third purchase we have made with HSL and
have been pleased so far .
24 mai 2025
It's good to see before you buy.
The lady who dealt with my purchase was very helpful and ensured in her opinion I had chosen a suitable chair that fitted my body shape.
24 mai 2025
Totally recommend HSL in Branksome, Poole
Mum and I visited the HSL store in Branksome, Poole to have a look around and ordered two settees! From the moment we stepped into the store we were given a very warm welcome. Emma and Andrea were super helpful and knowledgable. We felt very well looked after and Mum is now excited for the arrival of her new settees.
29 mai 2025
Avis spontané
We had heard of HSL and know people who…buying a chair at HSL.
We had heard of HSL and know people who were your customers. We went to HSL Branksome and were dealt with by Colette. Not pushy, just let us wander and try. Made us a coffee. Very easy to deal with. Answered all our questions without trailing off into reams of chit chat. Very pleasant person.
23 avril 2025
Avis spontané
I took my elderly not well mother to…
I took my elderly not well mother to the Poole site to purchase arm chair, we were greeted by the 2 ladies working the Sunday shift, both lovely and very friendly, then Emma helped us out, she showed us round the showroom and showed mum the options which were exactly what she needed for her situation. Emma was great, very friendly, professional and delivered a great service. Mums looking for to the delivery of her new chair.
1 juin 2025
Avis spontané
correction to star rating…
Please note that i made an error when writing my early review at the end of May. I applied a one star. IT SHOULD HAVE A 5 Star.The service at Poole/Bournemouth store was most evcellent and i am very happy with the outcome. The matter was corrected later.
19 mai 2025
Avis spontané
Amazing customer service
I visited the Poole branch and was met with a warm welcome from Andrea, whose customer service was outstanding. Andrea was extremely helpful and also knowledgeable about the specific chair I was looking for. HSL even deliver to the Isle of Wight… I can’t wait for my new chair to arrive.
19 mai 2025
Avis spontané
Chair delivery
Jason and Ashley delivered our chairs. They were friendly, cheerful and proficient. They put everything together and demonstrated how to work the recliner. It was a smooth, positive experience.
We have had an excellent service from HSL from the show room to the delivery. Thank you.
22 mai 2025
Avis spontané
Great deliverers.
Wayne and Andy who delivered my chair where so kind, helpful and made me very happy.. Their instructions were easy to follow on how to use my new chair. They were amusing and a pleasure to have in my house.
6 mai 2025
Avis spontané
Gave helpful assistance looking around
24 avril 2025
Shopped at poole store
Shopped at poole store. Absolutely fantastic staff, no pressure but very knowledgeable about products. I took time to make my selection. Chair delivered in time frame explained on ordering. Two very friendly chaps delivered chair and explained how to secure comfort settings. Delighted with quality of product. HSL are a fantastic company to buy from.
3 mai 2025
Avis spontané
Emma knew about the chairs in the shop
Emma knew her products, took her time and was very efficient.
22 avril 2025
Very helpful staff who met me at the…
Very helpful staff who met me at the door and made choosing a chair easy
17 avril 2025
Great Sales Representative
Mary at the Bournemouth branch was extremely helpful and knowledgeable. Mary didn't mind how long we took to decide which armchairs to choose, we didn't feel rushed. Everything was explained throughly, the whole shopping experience was very pleasant, so much so that we purchased 3 armchairs.
3 avril 2025
Avis spontané
Excellent service and help when…
Excellent service and help when choosing the furniture. Delivered with care and notified by driver when they were half an hour away. The sofas were unpacked and all packaging material removed.
3 avril 2025
Avis spontané
I am thrilled with my new chair so…
I am thrilled with my new chair so comfortable and looks great. Delivery was quick and the installation easy and friendly. Thank you HSL
2 avril 2025
Avis spontané
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