HSL Chairs - Rotherham Avis 

Plenty of options to choose from
Disp.ays in showroom well set out

The service I received both in store and from Alex & Michal who delivered my chair was exemplary.
I’m thrilled with the chair which is comfortable and stylish, easing my aching bones.
Alex and Michal were pleasant and kept me informed on the time they would arrive and explained the workings of the chair clearly.
I would gladly recommend this service to all my friends.

I'm writing this review on behalf of my mum, who is blind.
Throughout the whole process she was treated with the utmost respect and never felt pressured into anything.
Everything was explained to her regarding the time line of the delivery and on the day of the delivery received a call ten minutes before they arrived. The two delivery people were very certious and friendly.
Thank you to everyone concerned

Helpful knowledgeable staff and good products to suit us

Great laid back sales staff. Very friendly. Great delivery, professional and good communications.

Angela first class not a bit pushy but knew exactly what suited us Highly delighted with our Himolla chairs just what we requested ; Delivery also first class by Paul Dixon and Jon kept us fully informed and on time ,chairs both set up and checked , Both certiuos,Thankyou HSL

Excellent service from Angela. We were greeted at the door with a warm, friendly reception.
The store was well laid out, clean and with an excellent selection of chairs & sofas.
Angela was exceptionally knowledgeable & nothing was too much trouble.
An excellent buying process all round. 10/10

Very knowledgeable, friendly and professional sales people.

Lynn and her colleagues made us very welcome - service was amazing. The furniture was very impressive and my Mum found exactly the chair that she wanted with so many extras. We thoroughly recommend the furniture and particularly the service that we received at the Rotherham branch.

Visited Rotherham branch and had good sales service from the staff who explained everything very well. No pushy sales assistants and given plenty of time to make our choice. Advice given on fit of chairs and which would suit our needs. Took 6 weeks and three days to make and delivered by Craig and Jed professionally. Pleased with our purchase so far .

Excellent service from Lynne at Rotherham to delivery by Chris and Terry. Could not recommend highly enough for friendly, knowledgeable attention to detail with no pressure to buy.

We visited the Rotherham branch to order another riser recliner chair. 27/12/25. The staff were busy but had time to explain the features and give advice. There was no pressure to place an order that day although I did! The chair has been delivered today [I was unable to accept an earlier delivery] by Chris and Terry. They placed the chair where I wanted it and showed me how it worked. They were quick, efficient and friendly. I cannot recommend HSL to highly for its efficiency and helpful staff

Ian and Paul yesterday 19th Jan delivered our chair. A call 25 mins before gave us an accurate time They
would be arriving They were very professional and pleasant to deal with .
Thank you Ian and Paul for this excellent service.

When at your store we were greeted by your assistant Lynn who opened the door and greeted us in.
She was very helpful and understanding as she brought the chairs to us as my wife was having difficulty walking the whole experience was very helpful and relaxed situation.we would certainly recommend Hal.

Carl & Lee came fitted the bed arrived as expected , due to phone half an hour before hand .
Given a hand over re controls and bed warranty . Can’t really fault the service from showroom to home .

We now have Chair & Bed

Very helpful staff in store and given plenty of time to check out possible recliners and sofas in the store in Rotherham. Unfortunately the wrong material was ordered and there was a delay in getting the order completed; (hence 4 stars instead of 5).It was then hurried through as quickly as possible and the 2 delivery men (Craig and Damo) were excellent .

My father is currently suffering from Alzheimer’s and Parkinson’s and struggles to stand up without assistance. My mother is his primary caregiver. We attended our local HSL Bramley store on Thursday 13/11/25 to discuss options available for a riser recliner chair. We were welcomed by Christine in store who was extremely helpful and attentive. Christine took time to answer all my mums questions and provided excellent help in discussing options available for the chairs. My mum walked into the store apprehensive about the pressure to make a decision but Christine quickly managed to put her at ease. She provided excellent customer service. Christine explained the importance of bringing my dad to the store before making any decisions regarding purchase of a chair. Getting the right size/fit chair for dad being a key factor for his comfort and safety. On Sunday 16/11/2025 we took my dad down to the store, unfortunately Christine was not working but we were greeted by Mark. Mark welcomed us with a beaming smile and provided the same level of excellent customer service, he was extremely helpful. Mark spent time with dad making him feel comfortable and helped us by identifying the best chair for his needs. He also helped us regarding the express delivery options so we could look to get the chair before Xmas. I think it really needs to be highlighted how great these two staff members were. They turned a daunting process for my mum and dad into a stress and hassle free process. There was no pressure at all from the staff just genuine support.

Went to to Rotherham branch twice. Saw Mark first then Louise. Not pressed either time - tried every chair while husband and daughter chatted and drank tea! Finally decided on two chairs and sofa. Uncertain about which fabric then Louise showed me a different chair made up in that pattern so I could see how it looked. Both Mark and Louise showed real interest in us and it was a pleasant experience