If there had been six stars, I would have selected that as the service we received from start to finish was excellent. Both Alli and Steph were extremely friendly and not pushy in any way. They went o... Voir plus
Établissement
Changer d'établissementRoss Road, Portrack Lane, TS18 2NH Stockton-on-Tees, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We we're made to feel welcome from first speaking on the phone, entering the shop to throughout our shopping experience. The ladies at Stockton Upon Tees are so friendly and helpful we were litera... Voir plus
Had a bed delivered today by HSL, very professional from start to finish. From ordering in the Stockton branch to todays delivery everything was excellent. Everything explained and shown to my elderly... Voir plus
Called in to Stockton branch today for a look around and wow what a beautiful store fabulous staff and intoxicating atmosphere 🥂 on their launch day. Our salesperson was the lovely Jillian didn’t get... Voir plus
À propos de l'entreprise
- Magasin de meubles
- aussi dans
- Fabricant de meubles
- Fournisseur d'équipement de mobilité
- Fournisseur d'équipement pour personnes handicapées
À propos de HSL Chairs - Stockton-on-Tees
Écrit par l'entreprise
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Écrit par l'entreprise

- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
Coordonnées de contact
Ross Road, Portrack Lane, TS18 2NH, Stockton-on-Tees, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
If there had been six stars
If there had been six stars, I would have selected that as the service we received from start to finish was excellent. Both Alli and Steph were extremely friendly and not pushy in any way. They went out of their way to make us comfortable as I have Progressive MS and had my therapy dog (Humphrey) with us. We weren’t hurried and were perfectly happy with our purchase. A good price and quick delivery by Alex and Dean was all we could have asked for. Many thanks, John, Val and Humphrey.
Ordered new chair
Ordered new chair, bit expensive but was given a discount and Jillian the sales person was very helpful. Would recommend.
Knowledge of ergonomics and my personal…
Knowledge of ergonomics and my personal physical needs of the chair I was buying. Very helpful, patient and so friendly. They took time to ensure I bought the chair that was right for me.
The staff were welcoming
The staff were welcoming, knowledgeable and very professional. We dealt with the area manager and it was a pleasure and we were given great advice would really recommend.
Friendly advice in the first visit
Friendly advice in the first visit, sample chair brought to the house and excellent delivery team telephone query provided answer to a query efficiently
Excellent service from initial enquiry…
Excellent service from initial enquiry to delivery. Cannot recommend highly enough.
Thank you too to Craig and Lee for their care and attention on delivery.
Had a bed delivered today by HSL
Had a bed delivered today by HSL, very professional from start to finish. From ordering in the Stockton branch to todays delivery everything was excellent. Everything explained and shown to my elderly mother in law. Todays team were very polite and friendly thank you to Craig and Lee.
Great 5* shopping experience. We we're made to feel welcome from…
We we're made to feel welcome from first speaking on the phone, entering the shop to throughout our shopping experience. The ladies at Stockton Upon Tees are so friendly and helpful we were literally met with open arms.
Thank you to Jillian for your time and experience. We can't wait to have the chair delivered.
Brian & Mandy xXx
Excellent service
From entering the showroom to delivery I couldn't have had a better experience. Would highly recommend. Thank you to Numan and Thomas who took such great care and respect installing my chair.
The staff we're brilliant.
The staff we're brilliant.
Very knowledgeable and took the time to get the right chair.
Just called into Stockton,s new store…
Just called into Stockton,s new store for a look around and straight away I was impressed with the store staff and most importantly the quality of leather needless to say I found the sofa and chair I was looking for. Thank you Jillian, Helen & Debbie for top class service looking forward to my new sofa arriving.
My Mam is 91 yrs old and the staff at…
My Mam is 91 yrs old and the staff at HSL made her feel very special !!
They were very friendly patient and understanding when explaining the differences between chairs and took the time for laugh & Giggle.
Visiting HSL made my Mams Day !!
Thank you !!!
Helpful and friendly
Very friendly staff who were very helpful from the start. Went out of their way to find the samples required for us to make our decisions.
Staff knowledgeable and helpful
Staff knowledgeable and helpful.
Not rushed to make a decision to buy a chair
Called in to Stockton branch today for…
Called in to Stockton branch today for a look around and wow what a beautiful store fabulous staff and intoxicating atmosphere 🥂 on their launch day. Our salesperson was the lovely Jillian didn’t get the name of the lovely lady who kept my glass full of procecco 🥂 well it worked lol . Purchase the beautiful Modena Modular corner unit the leather on this sofa is by far the best i have sat on hopefully it will live up to my expectations.
The service was 2nd to none
The service was 2nd to none, the sales people were great pleasant and well informed Jill our assistant was really great, But the overall staff were amazing.
Thank you!
I think the lady was called Stephanie who looked after my mum and I. She was so lovely, patient and very helpful. She is an asset to HSL.
Excellent customer service
Excellent customer service - staff could not have been more helpful. Not pushy, great product knowledge, answered all our questions, lots of patience. I didn't expect going to choose a chair for my dad to be such a tonic for him!
The Customer Service person (John…
The Customer Service person (John Cameroon) who explained & helped us decide was excellent. He was patient, took time to answer questions & was a kind person. Thank you John
And thank you HSL. We now await the chair patiently.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.