HSL Chairs - Warrington Avis 

Would give 6 if I could. Lynn and her colleagues were so helpful and put us under no pressure to buy. But we did buy some beautiful Ercol furniture. They were great at helping us to select fabric.

The staff were very knowledgeable and friendly

Kate was excellent in talking us through reciner options and sizes. She gave no "hard sell", emailed me sizes and after measuring up, I returned and Kate placed my order. She explained clearly the order process and timescales and mum is now eagerly awaiting her reciner.

Chris & Alex who delivered my chair were really friendly and obliging. First class.

Rang saleslady kate at Warrington previously to visit explaining our needs/requirements for furniture on arrival to our appointment she had a list of suitable pieces that might suit needs which saved time and confusion while not being pushy or overbearing

Just purchased a recliner chair from the Warrington showroom and I’m impressed enough to write a review. The staff are welcoming, empathetic and knowledgeable. Lynn was great and couldn’t do enough to help and the other staff were all supportive. Great experience and recommend to anyone.

Good service both in ordering and delivery

Knew what I wanted before entering the store so purchase procedure was smooth and straightforward. Impressed with staff person I dealt with.
Completely satisfied with the whole procedure.

We were made to feel welcome as soon as we entered the shop - having viewed the sofas for a while the salesman who was called John came over to assist us. John was very friendly and knowledgeable about the products, helpful but not in any way pushy. We purchased two sofas and a chair because we felt the quality far exceeded the products we had viewed in other stores, we perhaps paid a bit more but in our opinion the extra quality was worth it. A good all round experience greatly helped by John.

My daughter and I visited HSL Warrington and was greeted by Lyn and a gentleman doing work experience with a smile and offer of help .They were informative and listened carefully to my needs Nothing was too much trouble le and showed us various chairs evan gave us tea and biscuits .we felt relaxed and not pressured we went to have lunch and think about what we had learnt and returned happy to order mmy chair thankyou Lyn

We were extremely well looked after by the whole team. We received a very professional and patient service and were given plenty of time to make our choice. There was no pressurized sales pitch. The member of the team, Lynn, demonstrated understanding and expert knowledge so provided great advice.

It makes a refreshing change to deal with a company that produces a quality product at competitive prices and with an excellent customer service department in Wakefield which follows up on any query immediately. Kate in the Warrington store could not have been
more helpful and kind. Excellence all round.

Got excellent help from Kate at Warrington store when purchasing our new bed. Nothing was too much trouble and her invaluable advice helped us choose our bed.

Warrington Store
- Met Sarah who was very personable and helpful on each of our visits to the store
- Met Manager Len who handled our last visit and finalised all the sale paperwork in a professional and friendly manner
Stockport Store
- Met Debs - amazing product knowledgable and faultless customer service - a real credit to HSL

Suite was delivered by Paul and Graham, they were very friendly and professional.
No mess was left, also did a demonstration of how to use the reclining chairs.
Would highly recommend.

We experienced great customer service with knowledgeable advice. No pressure sales and great biscuits as a bonus present.

We were extremely happy with our visit to HSl in Warrington and did not feel under any pressure.
Brendan listenened carefully to our requirements and gave appropriate advice in a friendly way. He answered all our questions and helped us to find the perfect combination of sofa and rise and recliner chairs to ensure our comfort.

Good choice for the older customer, straight forward to order and sale's person Kate was very helpful and not pushy. Not the cheapest but you pay for quality and service. Overall a great experience.

Excellent service from knowledgeable staff who were very helpful. A second purchase. Many thanks