HSL Chairs - York Avis 

Alex and his assistant were very helpful and very knowledgeable. Our new sofa was fixed very quickly and efficiently but they did not rush us in any way. We were very pleased with them both and we are very pleased with our sofa.

The shop in York were extremely helpful and we took our time to choose our chair, material and even legs! I got a call to say it was ready for delivery before I was expecting it. Alex, who delivered it kept me informed as to when to expect him and was friendly and efficient in placing the chair. I am very impressed with all the service from everyone we met in the company. Thank you.

For the high price paid I was disappointed that the backup batteries must be replaced after each use - I would have expected rechargeable ones - and there was no provision to tidy the excess cable lengths - simple cable tie would suffice - and the transformer /battery box should attach to the back of the chair and not be left loose on the floor.
No, I suspect there are higher quality armchair suppliers and at more reasonable prices.

g .first class rright from the start.
It Prompt reply when I asked about an in home viewing.
2 wonderful people brought the chair, very informative, friendly and I bought the chair.I was told it might be 6-8 weeks until ready. Actually it was just short of 6 weeks.
Delivery was amazing. A 2 hour window for delivery, a phone call at 20 minutes away 18 minutes later arrived.Brilliant all the way. And I love my posture chair!

Sian was extremely helpful giving me all the time and information I needed to make the right choice of chair5

This review is for the delivery team Alex & Kieran from HSL furniture company who delivered and put our settee together they we very professional and courteous they spent time explaining the workings of the chair and how to use the remote

Paul and Jon delivered my new recliner chair on 7th Oct. They were on time, assembled chair very quickly and explained thoroughly how it worked. They were very polite and friendly and removed all related packaging.

Lee and Carl delivered our new Sofa and chairs with superb professionalism today

Very welcoming and relaxed atmosphere. Lainey listened to my requirements and helped me try out several chairs and sizes, discussing the different features. So happy with her recommendation, which seems to be the perfect chair for me, rather than the one I'd thought looked best on the website.

A huge thank you to Carl p and Damion who delivered and put together our corner unit sofa today, after struggling to attached all nuts and bolts to join the corners to each side which wasn't easy to do as it wasn't a recliner, they did an amazing job, lovely pleasant lads

Very informative and helpful, friendly purchase experience, delivery well ahead of what was expected. Actual delivery by Carl P and Damion was excellent, nothing was a problem, placement and information was A++, helpful, friendly and professional, just what you should expect of Yorkshire folk 👍

Friendly helpful staff..good selection of chairs and settees to look at..Delivery was at the time they said and Carl and Paul did a good job ..Very pleased with our new settee and chair

Delivered in 4 weeks
In shop helpful lady Andrea

Delivery
Guys Damion and Carl P very pleasant and cheerful
Thanks

Diane in the showroom spent time making sure I chose the chair that suited me best and was extremely helpful.
Alex and Tom who delivered the chair were very efficient and explained the workings of the chair very carefully for me.

Delivery team rang with an estimated time of delivery. Damion and Carl P arrived dead on time with our new Stressless chair, which they carried round to the back of our house to place in the conservatory. They were friendly, courteous and efficient.
First class.

John and Jacquie from stockton
Excellent service
Very helpful and understanding
Polite and respectful

well made and Damien and Carl explained everything very well and cheerful

Staff at HSL York were very helpful when purchasing the chair and the delivery was on time and delivered by 2 pleasant and helpful gentlemen

Kind helpful service.
Delivery drivers

Overall great experience though had to wait 14 weeks (advised it would be 6-8 weeks) for delivery due to a mix up at HSL. Made enquiries after waiting 8 weeks and took another 7 weeks to arrive as the item is bespoke. HSL(Simon) was very polite however, knocked money off as compensation and the quality of the product is excellent.