If you're looking for a service that will help you at a moments notice when you need it HT Network is the group. The customer service is amazing and their products are top notcie. Kim has to be one of... Voir plus
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Lisez les avis des autres
If I could give Kim a million stars, I would! She was sooo patient with us, kind throughout the process even when we “messed something up” lol not once did she make me and my partner feel uncomfortabl... Voir plus
I have htnframwork.. Support is great they try to help but i have a single issue from day one(over 3 weeks now) ..I cant lockon while punching,npcs can land every punch and i can hit one or two punche... Voir plus
A few bugs with the packs but the support team, especially Kim, were fantastic, helped very quicky, and were very professional. Although I have been waiting a while for the "developer" to fix someth... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Create your dream FiveM Server in minutes using our easy to install packages!
Coordonnées de contact
Royaume-Uni
- support@htnetwork.one
- htnetwork.one
4,5
Excellent
156 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
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dumb scammer trust me dont by this shit…
dumb scammer trust me dont by this shit and dont even give refund when they have in rules
23 janvier 2025
Avis spontané
Réponse de HTNetwork
Hi Haakon Larsen,
We take all feedback seriously, but your review contains false and unfounded accusations that we cannot ignore.
Our team prides itself on transparency and providing excellent support. Let’s clarify the situation:
1. Your Account Investigation:
You contacted us on the same day you left this review, claiming you couldn’t access your VPS.
Upon reviewing your issue, we identified that you were entering incorrect login credentials, which we communicated to you along with a guide to help resolve the issue.
We verified that your VPS was fully functional by logging in ourselves and even provided you with a screenshot as proof.
2. Our Efforts to Assist:
To further assist, we simplified your password for easier access.
Despite multiple attempts to provide direct support, you have not responded to our efforts.
3. Refund Policy:
Your request for a refund was denied because your VPS is functioning correctly, and your issue was due to user error.
Your claim that our policies guarantee a refund “in rules” is completely inaccurate. Our clearly stated refund policy can be found here: https://htnetwork.one/refund-policy.
We have gone above and beyond to help resolve your issue, yet you’ve chosen to leave a damaging and false review without engaging further. We also strongly object to the harsh language and baseless accusations in your review.
We remain available to assist if you choose to continue working with us professionally.
Sincerely,
HTNetwork Support Team
I couldn't find the download info for…
I couldn't find the download info for my purchase. Within minutes I'd been verified and was downloading my product again.
Excellent support service.
19 janvier 2025
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HT Network has consistently provided…
HT Network has consistently provided exceptional customer service that goes above and beyond expectations. Every interaction I've had with their team has been professional, prompt, and friendly. They take the time to understand your needs and offer tailored solutions that truly make a difference.
What sets them apart is their dedication to resolving issues efficiently without compromising quality. Whether it's a quick question or a more complex problem, they handle everything with patience and expertise.
I highly recommend HT Network for anyone seeking reliable service and a team that genuinely cares about their customers. Their commitment to excellence is truly commendable!
15 janvier 2025
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i asked for a discount code in the chat…
i asked for a discount code in the chat to afford it the nice girl in customer service gived me a code in 5seconds thats what i call taking care of the customers
13 janvier 2025
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Support and Product
Support staff super helpful and product super straight forward and easy to set up aswell as being reliable the FiveM Platinum pro pack is worth the money!
27 décembre 2024
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Best Support!!
Recently after removing someone from my Dev team we came into a large security breach on our server. I reached out to HTNetwork and their staff were directly on top of it!!! Highly recommend all of their services to anyone looking for a well hosted system!!
21 décembre 2024
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HTNetwork is the best so far out there
HTNetwork has had a great support team that has always stayed on top of everything, the vps is fast and don't Disconnect when you trying to work on thing like other server host
21 décembre 2024
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Definitely A+ service
Definitely A+ service. Anytime I need help they are there to assist me. If you are looking for a reliable VPS Host with active communication and amazing customer service, HTNETWORK is the place you want to be.
19 décembre 2024
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I've been using the qbcore package for…
I've been using the qbcore package for a min any time i have a issue i gotten a quick response and solution to my problem love them highly recommend
13 décembre 2024
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10/10 Customer Support Eric was the one…
10/10 Customer Support Eric was the one who answered and i only waited for 5 mins very respectful and helped me straight away
7 décembre 2024
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Very good service
Very good service, bought the plat pro package for the money was reasonable but some of the stuff weren't that good but apart from that server setup straight away and works perfectly, had issues at first so contacted Customer Support & was helped by human Stacy who was absolutely amazing, turned out my firewall was preventing the issue but Stacy remained professional and kind, recommended for definete
28 novembre 2024
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Lightening fast like Mr McQueen with…
Lightening fast like Mr McQueen with their responses for support!
28 novembre 2024
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Problems a lot
took a while but they ended up helping me out but yesterday while iwas at work the vsp just stopped working and wiped itself
22 novembre 2024
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19/10 customer live chat/service def a…
19/10 customer live chat/service def a W highly recommend there products
22 novembre 2024
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downloads
They help me when i lost my downloads and there nice and respectfull
21 novembre 2024
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These guys are very quick with their…
These guys are very quick with their responses and help alot
18 novembre 2024
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